Skyscanner Recensioni 

842
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I like the filters that helped me narrow down the flight options and pick the timings that suite me. In terms of fares, taxes, fare rules, baggage allowance, etc. the information was clear and helpf... Leggi di più

Valutata 3 stelle su 5

When selecting the month option, the prices shown by day does not reflect when you actually select the option & the fares keep jumping. If a particular fare is published on a day, then essentially th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

An update on the prices is given at regular intervals which helped to book the flight at lower price.

Valutata 5 stelle su 5

For all my traveling in this company for over ten years I have never had a delay.

Dettagli dell'azienda

  1. Sito di ricerca di voli aerei

Scritti dall'azienda

Skyscanner compares cheap flights, hotels and car rental options from more providers than anyone else, helping you save more with Skyscanner.ae

Scritti dall'azienda


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

842 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(842)

254 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I had booked a ticket for my wife on…

I had booked a ticket for my wife on the 10th of March, and during the current situation, I tried to cancel the ticket, but your service is totally disrupted, no response till 20.03.2026, and my ticket money is wasted.
This was the last and very bad experience .

14 marzo 2026
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Risposta di Skyscanner

Hi Noor

Thanks for your review. We're sorry to hear about the issues with your wife's booking. Hello Noor,

To give some context, Skyscanner is a travel search engine that helps find the best offers on flights, hotels and rental cars. Once you’ve found what you're looking for, you’re redirected to the travel provider's site, where you make your booking directly. Unfortunately, Skyscanner doesn't have access to your bookings made after leaving our site. Therefore I believe your review would most likely be directed towards the airline or travel agent you booked with.

If you do need advice about how to contact them, you can contact our support team through the following link and they'll get back to you shortly.

https://help.skyscanner.net/hc/en-gb/requests/new 

Kind regards

Neil

Valutata 1 stelle su 5

more than 90% if the flights had…

more than 90% if the flights had different pricing and availability.

21 marzo 2026
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Risposta di Skyscanner

Hello,

Thank you for sharing your experience. I am sorry to hear that your flights had different pricing and availability.

As a travel search engine, Skyscanner does not set or control the prices displayed on our site. We rely on pricing and availability data provided directly by airlines and travel agents. Prices can change frequently due to demand and availability, and in some cases, discrepancies may occur due to provider updates or technical issues.

If you notice a price difference, you can report it through our contact form. Including the URL of the search results page, your travel details, and any relevant screenshots will help us investigate more thoroughly.

You can submit the details here: https://help.skyscanner.net/hc/en-gb/requests/new

Kind regards, 

Simon

Valutata 1 stelle su 5

I will never use skyscanner for my…

I will never use skyscanner for my bookings anymore. I booked 2 tickets from Flightnetwork (through skyscanner) and were both cancelled due to recent war in the middle east.
The support team is not replying to my emails (i’ve sent 3 emails already) and they didn’t refund anything yet.
If i can choose zero stars, i wouldn’t hesitate. Worst service and very unprofessional.

28 febbraio 2026
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Risposta di Skyscanner

Hello Nada,

Thank you for your review, and we are sorry to hear about your experience with FlightNetwork after finding your flights with Skyscanner.

To give some context, Skyscanner is a travel search engine that helps you find the best offers on flights - but we do not take bookings or payments. Once you have found what you're looking for, you are redirected to the airline's or travel agent's site, where you make your booking directly. We, unfortunately, don't have access to bookings made after leaving our site.

The recent airspace closures in the Middle East have caused significant disruption. As a result, travel agents are currently handling a very high volume of cases, which affects their response times.

Having said that, we are keen to look into this and advise you further. I've sent you a separate email - please check your inbox.

Kind regards,

Peishan - Skyscanner Support

Valutata 1 stelle su 5

They cancelled my flight cuz the…

They cancelled my flight cuz the situations in gulf area I understand but when I emailed them to return money nobody replied me

14 marzo 2026
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Risposta di Skyscanner

Hello,

Thanks for taking the time to leave us your feedback. We're sorry to hear about this.

Skyscanner is a travel search engine and we don't manage bookings from our side. You make your booking directly with the travel provider after selecting the flight you wish to book on Skyscanner.  

It sounds like you've been trying to contact your travel provider, and I am sorry you haven't received a response. 

We'd like to assist you further with this and if you could get in touch with us via the link below, someone from our Support Team will get back to you to advise further. 

https://help.skyscanner.net/hc/en-gb/requests/new 

When you complete the contact form, please confirm the name of the provider and we'll do our best to put you in contact with them. 

Thank you.

Claire - The Skyscanner Team

Valutata 5 stelle su 5

Wide choice

Great experience, if you book your ticket via Skyscanner the prices are the same at checkout with the vendor

1 marzo 2026
Valutata 5 stelle su 5

Things made easier

It was great using sky scanner any time anywhere. Provide awesome result's whenever looks for a flight or hotel. Things made easier

2 marzo 2026

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

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Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

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