SIXT Polska Recensioni 

I do not recommend this company. We rented from Sixt at the Krakow airport. After we returned the car they notified us that they were investigating a missing luggage cover. We informed them immediately that the vehicle did not have a luggage cover when we rented it. They came back with photos showing no luggage cover (duh!) and charged our card an additional 477 Euros. This is absolute fraud. We are disputing the charge of course but what a hassle! Don't trust them.

I'm giving a 1-star review due to my unacceptable experiences with SIXT at Warsaw Airport. I was charged for a minor scratch under 15mm on a door, which seems trivial and clearly within their own guidelines for acceptable wear. Although their customer service did respond, they were uncooperative and insisted the damage was chargeable, despite referencing a guide that showed much worse damages as acceptable. After over a decade of loyalty, the lack of service transparency and fairness is deeply frustrating. I will not be using their services again and advise potential customers to be wary of their unfair charging practices and unhelpful customer service.

Long story short: Stay away and do not rent a car here. They (wroclaw airport) scammed us for 4000 zlo for a damage that was already on the car. They did not help. They do not provide any documentation i asked for even though promised. They threaten (to pay with one day) and they keep lying. These people are criminals and I hope karma will get them. Please, just stay away from these criminal and scammers. They give polish people are VERY bad reputation.

We are also experiencing some similar problems with sixt pl krakow airport. They claim 421eur compensation for damages on a mini countryman, which was in perfect condition when we dropped it off at the 5th floor. No one was available to come up to inspect the car when we dropped it, so now we are disputing this claims.

Usługi na wysokim poziomie: nowe auta, duża dostepność, łatwy proces rezerwacji. Niestety w dzisiejszych czasach jest już mnóstwo firm wynajmujących auta bez kaucji. Niejasne zasady pobierania z karty udziału mimo posiadanego ubezpieczenia skłoniły mnie do zmiany firmy z której korzystam po kilku latach współpracy

Nigdy więcej nie wypożyczaj samochodu w tej firmie.
Samochód wypożyczony w Zadarze -Chorwacja-z karty ściągnęli dodatkowo 1200 PLN -Samochód był w całości ubezpieczony, kaucja dotyczyła zabezpieczenia w razie szkód komunikacyjnych.Czyli za tydzień wyszło 2000 płn przed sezonem .Przy zdaniu samochodu było wszystko ok, wchodzimy na drogę prawną.UNIKAJ, UNIKAJ, JESZCZE RAZ UNIKAJ TEJ FIRMY.

We rented a car in Warsaw for several days and after a week were charged for the car damage although we didn't notice any damage. But when I started to ask for more information about the car repairing information, the customer service replied that the car hasn't been repaired yet (after almost two months).

So, maybe other customers were charged for this car damage as well!!!

Be carefull - Sixt airport Krakow charged us for a damage 520€. They requested exactly this amount for extra insurance.

Be carefull - Sixt.pl charged us for a damage allthrough we could foto doc. that the damaged was casued after return. Very difficult to get them to listen us. I have been a loyal Sixt customer - very disappointing

To był, pierwszy i ostatni raz kiedy wypożyczyłem samochód w tej firmie... oddałem samochód w poniedziałek 24/01/2022 i wszystko było ok , za dwa dni przysłali mi rachunek za coś czego nie zrobiłem i zwineli mi 1000 złotych kaucji , spokojnie odzyskam ten tysiąc i dojdą dla nich koszty sądowe i mojego prawnika . OSTRZEGAM PRZED TĄ FIRMĄ LUDZI KTÓRZY BĘDĄ CHCIELI WYPOŻYCZYĆ U NICH AUTO , TO SĄ OSZUŚCI...

J’ai récemment loué une voiture en Pologne
J’ai réglé en ligne la totalité de ma facture
Lors de la prise en charge de la voiture j’ai dû donner ma carte de crédit pour la caution et ma carte Sixt Platinium
Or pour une raison que j’ignore on me dit que les deux cartes étaient différentes et que cela vous oblige à me rembourser le pré paiement et me redebiter une somme plus inopérante du fait du change
C’est malhonnête car je n’ai qu’une carte et vous ne m’avez pas porté à ma connaissance la preuve de ce que vous dites
Bien que platinium et fidèle client depuis de nombreuses années je décide de faire maintenant confiance à Avis chez qui nous avons des meilleurs conditions
C’est de la malhonnêteté avérée
Cordialement
Marc

Very expensive with all the fees. 4 days in a Mercedes A-class cost me € 890 from Krakow Airport.

We rented a car to travel from Gdansk to Modlin airport. We got there at 4 a.m, their office was closed, we had to call their hotline and was told to put the car documents into the box in front of their office.

They then proceeded to charge us €50 for lost documents. When we complained, which means 20+ emails and phone calls later, they claimed that the paper is considered lost in their system so our complaint was invalid.
Ofc it's their system, they can put whatever they want in there. I told them to check the call history of their hotline because obviously they recorded it, but they just ignored my email.
We could do nothing in the end and ended up losing €50 and gaining a lot if stress. We never rent their car again after that.

Never rent a car from the Airport in Gdansk.
They seem to be nice and want to help you, they even give you a better car than you have paid for, but at the end they charge you extra fees for damges etc, even when the car have no damages.

Very bad experience. Always take pictures before you rent anything!