SIXT Polska Recensioni 

Dobra localizacja

From the first contact to returning the car, the entire rental experience was exceptionally smooth and stress-free. The service was professional, welcoming, and efficient, and all formalities were handled quickly and clearly, making the whole process very comfortable.
I especially appreciated the approach of the staff member who assisted me — communication was clear, the atmosphere friendly, and everything was handled without unnecessary waiting. I genuinely felt treated with care and respect as a customer.
We also greatly appreciated how easy and convenient the return process was. Having a staff member present directly in the parking area allowed us to return the car immediately on site without needing to go back to the office, which is particularly valuable at an airport when time and convenience matter most.
Overall, the experience was seamless and highly pleasant. I gladly give the highest rating and will happily rent again in the future.

Jakob was class. Reassuring when we ran late, found me a superior car upgrade at great value when we needed more luggage space, and provided a booster seat to make my son safe!

professional, friendly, attentive and very positive attitude

szybka obsługa , godz otwarcia

The car rental was very smooth and friendly, the company is very focused on customer satisfaction

Am Schalter war das Personal freundlich und Professionell, das Fahrzeug ein Skoda Superb war der Hammer. Alles TOP!!!
Dankeschön.

Wynajęcie auta odbyło się szybko i bezproblemowo

Przemiła obsługa, wszystko było konkretnie wyjaśnione, szybko i sprawnie dokonała się rezerwacja i odbiór auta. Z pewnością skorzystam z SIXT kolejnym razem.

They charge you for premium location just because their desk is at the airport. All you get at the airport is a key and a map how to find the car that's parked half a kilometre away. No matter how cold or how much luggage you got you have to drag your sorry A** to collect the vehicle. Then same story at the drop off. Leave your car and walk last 500metres with all your luggage...

Niestety, przy wydaniu auta specyficznie prosilam aby nie dodawac pelnego ubezpieczenia na co Pani powiedziala ze jest tylko 150 euro extra. Przy oddaniu auta okazalo sie ze bylo to ponad 500 euro extra. Dodatkowo po oddaniu auta zostala mi nabita oplata za wynajem z lokalizacji premium (lotnisko), oraz dodatkowe tankowanie. Okazalam zdjecie z data i godzina oraz rachunek ze stacji aby udowodnic ze auto bylo tankowane na full 10min przed oddaniem ale zostalam zignorowana. Byla takze dodatkowa oplata za pozny zwrot - auto bylo wynajete do 19 i zostalo zwrocone o 18:50. Najlepsze jest to ze auto bylo oddane pracownikowi ktory potwierdzil ze wszystko jest wporzadku. Zlozylam reklamacje ale nie ma rozmowy... Auto bylo swietne ale jestem w szoku ze wzgledu na dodatkowe oplaty i zachowanie przy reklamacji.

Wynająłem samochód premium Mercedesa GLA a na miejscu dostałem samochód ekonomiczny Skode Kamiq. Mercedes kosztuje 200zl za dzień a Skoda 100zl za dzień. Nikt mnie nie poinformował,ze dostanę Skode, dostalem kluczyki i zostalem odesłany na Parking. Zapłaciłem cene za Mercedesa a dostałem samochód innej klasy, za małe pieniądze. Zostalem oszukany. Nie polecam tej firmy. To złodzieje. Oszukują klientów. Jakbym chciał skode za 100zl za dzień wziąłbym Skode a nie Mercedesa za 200zl za dzień. Powinniście dac podobny samochód a nie połowę tańszy. Dno.

Wypożyczyliśmy na tydzień BMW 430i w cabrio będąc w Miami. Byłem dość ostrożny, czytając opinie ma temat SIXT. Samochód przedpłaciłem około tygodnia przed wyjazdem kartą debetową. Tuż po wylądowaniu, przeszedłem do wyboru pojazdu, po wyborze okazało że do depozytu potrzebuje karty kredytowej. Podałem dane karty kredytowej i został zablokowany depozyt oraz pełna opłata za wynajem, którą wcześniej przedpłaciłem. Byłem trochę zdziwiony, nie mniej jednak przedpłata z karty debetowej została zwrócona po około 3 dniach. Samochód w pełni sprawny i bogato wyposażony. Po oddaniu samochodu, zwrot depozytu również otrzymałem po około 3 dniach. Jedyna rzecz której żałuję to nie wykupienie przejazdów autostradowych, ponieważ koniec końców, finalna opłata za użytkowanie autostrad wyszła nas 50 USD więcej niż opłata przy rezerwacji. Nie mniej jednak polecam.

I rented a car from Warsaw Airport. We prepaid for mid size SUV. When we got the car, it was a Volvo. When we returned the car, they charged us almost 1200 EUR extra for an upgrade. We never requested an upgrade, nor anyone ever mentioned that we were being upgraded. Now they claim that our signature on the documents means we agreed to this expensive upgrade. We signed an electronic pad and nobody showed us the charges. We thought that we are just confirming what was booked and prepaid in advance. They produced 2 different documents with our signature in different spots, where we only signed once. It looks like they are using the electronic signature to put it anywhere it is convenient for them. What a scam!!!! Even if they did not have a car that we booked, they should have given us a substitute for free. The thing is that they did not even mention that we are receiving an upgrade. If they did, we would have definitely refused it. We are disputing the charge with our Credit Card company.

Normally booking cars through Sixt but very disappointed on this occasions. 1 assistant serving. Service slow. Booked a Mercedes GLE weeks in advanced been offered Skoda Superb. At the same already high rate. Avoid - plenty of options at the airport.

Sixt Customer Services in Poland have been contacted and provided an opportunity to rectify the issue. They went as far as preventing me from cancelling the reservation, even though, they originally refused to provide the car type booked.

Airport in Warsaw Modlin
We have arrived on Friday and we have a wedding to go to we have to wait for a Agent mr.Patryk which turns up really late wasn't a good start already and then got worse our booking was for my wife and credit card was on my name and he wouldn't accept the reservation absolutely disgusting same surname married together on the airport, but he was happy to do another reservation with my name on it just to charge more money absolutely disgusting. Shame absolutely Shame

Samochód wypożyczony w Gironie, luksusowy. Na karcie zablokowane środki jako gwarancja. Po oddaniu samochodu w środku nocy, informacja, że wszystko ok odblokowanie pieniądze a potem zabrana cała suma. Zastaw nie oddany, ciągle słyszymy kolejne wymówki: przelew spóźniony bo bank w innym kraju...itp. ale jak pobrać pieniądze to nie było przeszkód! teraz już nie chcą z nami rozmawiać. Odradzam, oszukali nas na ponad 500 euro!

Sixt Krakow airport doesn't even deserve one star. You will probably get scammed!!! Stay away!
They pushed on me some old damage or falsified it just to rip me off.
They blamed it on...rodents!
Beware and if you really must use car rental, check opinions before rental.
The money is taken from my card, but I will at least do all my best to warn others. Save your nerves and use another company.

I had a nightmare experience with Sixt in Poland. After an accidental misfueling, instead of helping me transparently, its already 2nd month we are trying to get our money back.

The car was taken away and I was suddenly told the entire engine had to be replaced – an absurd claim for what was clearly a drain-and-flush situation, there were x3 payments taken from our card and 4th was the deposit which according to them was released. As of right now, more than 3,6k has been charged for one day rental.

According to them, deposit has been released, but since July 20, our bank cannot see any payment.

Customer service was completely unhelpful, especially A.B. and instead of trying to solve the case she said: “Thins is our final respond in this case.” - 10/10 experience, just shut the client down and move on!
 
This is not how a global rental company should operate. I strongly warn anyone considering renting with Sixt Poland: they will look for any excuse to keep your deposit and inflate damages. I will be reporting this case to consumer protection authorities.