SIXT ride Recensioni 

182
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ich habe den Premium Service in Singapur und auch in Sydney in Australien 3 x innerhalb einer Woche genutzt und kann sagen, dass alles bestens geklappt hat. Freundlichen Fahrer und die Autos haben... Leggi di più

Valutata 1 stelle su 5

Völlig überteuert und unkomfortabel. Wir waren 3 Personen und mussten uns zu dritt mit Koffer hinten ins Fahrzeug quetschen. Der Fahrer hatte 2 Kindersitze im Auto, so dass unser Gepäck nicht vollst... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Alles bestens, Fahrer kam auf die Minute pünktlich und hat eine schnelle, staufreie Strecke durch Berlin zum ICC gefunden. Unglaublich😉! Fahrer war darüber hinaus sehr freundlich, angenehm zurückhalt... Leggi di più

Valutata 5 stelle su 5

Unsere Abholung am JFK hat gut geklappt, obwohl die Fahrer aktuell wegen der Bauarbeiten nicht ins Terminal kommen können. Wir haben praktisch schon kurz nach der Landung eine WhatsApp erhalten und u... Leggi di più

Dettagli dell'azienda

  1. Servizio di limousine
  2. Servizio di navetta per l'aeroporto
  3. Servizio di taxi con minibus
  4. Servizio taxi
  5. Servizio di trasporto con accompagnatore
  6. Servizio di trasporto

Scritti dall'azienda

SIXT ride provides Customers worldwide with a comprehensive network of taxis, limousines and chauffeur services. Together with our Partners we have the world’s largest offer of its kind: Customers in over 700 destinations globally benefit from the brokering of professional driver and chauffeur services. In addition, SIXT ride works together with local taxi companies and well-known international ride-hailing partners to organize ride services for immediate pick-ups or short-term bookings. Besides taxi centers in all major German cities, these include established ride-hailing networks such as the ride service provider Lyft in the US, Cabify in Spain, Addison Lee in the UK as well as chauffeur service provider Blacklane in North America.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

182 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 72% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(182)

179 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Best driver ever

I travel frequently for work and have used a variety of car services in a variety of countries, and this is hands down the best experience I've had. Our driver was very sweet and went above and beyond the call of duty to make sure we had a great experience, even when some of our plans went haywire. I can't say enough good things about Tendai!

2 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Very disappointing service

Very disappointing service. I just tried the sixt ride because of the free 25 vouchers from my AMEX platinum card. However, the taxi service was not applicable for the voucher. Customer service also claimed that it was described in the activation email that taxi service is not included in the voucher. Shouldn’t it be at least specified in the App at least? It’s very confusing for me and customer service refused to apply the voucher manually for both my rides.

The ride service is also VERY disappointing. Waiting time takes too long is one thing. More importantly before my ride from airport to home, a taxi driver took my order, app said he should take 7 minutes on the way. I checked on the app 10 minutes later, the driver didn’t move at all and I had to cancel my order. I wasted about 40 minutes rechoosing drivers here and there because the drivers didn’t move at all. I guess they just took their orders as their guaranteed income, but more willingly took other people to get more income. With the time wasted, I should be way earlier home and wouldn’t have to wait in rain for the never-showing drivers.

Service not recommended at all.

15 febbraio 2026
Non scritta su invito
Logo di SIXT ride

Risposta di SIXT ride

Dear Customer,
Thank you for sharing your feedback. We regret to hear about the wait time and the difficulty you experienced with driver availability, and we appreciate you bringing this to our attention.
The Amex Platinum credit is limited to our pre-booked transfer and chauffeur services, as taxi rides are provided by independent third-party operators whose service levels we do not influence. By applying the benefit to our professional transfer and chauffeur services, we can ensure a consistent experience that aligns with the expectations of AMEX Platinum cardholders.
We hope you will give our professional transfer and chauffeur service the opportunity to welcome you on a future ride.

Valutata 5 stelle su 5

I used SIXT ride twice

I used SIXT ride twice, both at Gatwick Airport and Antalya Airport, and was very proffessional. The driver was particularly knowledgeable about the city, and I arrived at my hotel directly and without any problems. Also, my friend was staying at a different hotel, and without charging an extra fee, the driver was very kind and dropped my friend off first, then me.

15 dicembre 2025
Non scritta su invito
Valutata 4 stelle su 5

Sixt Ride Service is excellent at the…

Sixt Ride Service is excellent at the core of drivers and cars. But if you need assistance it’s far from good. It might even happen that call center agents call you at 4am to discuss the upcoming trip. This is hardly acceptable.

14 gennaio 2026
Non scritta su invito
Valutata 2 stelle su 5

Cairo Airport

I used the airport transfer service to and from Cairo Airport. Upon arrival, the driver did not show up in the arrivals hall as agreed. Only after several phone calls did he appear at the airport with a considerable delay and was eventually found outside. The return trip from the hotel went smoothly.

13 febbraio 2026
Non scritta su invito
Valutata 4 stelle su 5

Punctual and friendly

Punctual, very friendly and clean vehicle. Safe driving with knowledge of the area. Easy to book and follow the arrival.

11 febbraio 2026
Non scritta su invito
Logo di SIXT ride

Risposta di SIXT ride

Thank you for sharing your experience with us. We are looking forward to driving you to your next destination soon.

Valutata 1 stelle su 5

I will never book another trip with…

I will never book another trip with this company joke the drivers car was flirty dirty he almost killed us on the motorway he was stoned out of his head almost falling asleep behind the wheel so dangerous I don’t like doing this but has to be said he will kill somebody one day and not even the car they said would pick me up

21 febbraio 2026
Non scritta su invito
Logo di SIXT ride

Risposta di SIXT ride

Mr. Hefferman,
Thank you very much for sharing your experience with us. We are truly sorry that you experienced inconvenience and frustration during your last ride. Unfortunately, based on your description, we were unable to clearly identify the exact trip and booking, which makes it difficult for us to investigate the matter further.
To assist you in the best possible way, we kindly ask you to contact our team directly at ride-customerservice@sixt.com.
Thank you for your understanding.

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