Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Would have given 5 stars but long dispatch nearly two weeks to receive order. Item arrived broken, contacted customer service by chat and email and received quick assistance. Sent item back and receiv... Leggi di più

Valutata 5 stelle su 5

We purchased a Franke kitchen tap recently. Service was excellent and delivery was swift. While the tap wasn’t compatible, we had amazing service from Sandra. I would thoroughly recommend Modern Kitch... Leggi di più

Valutata 5 stelle su 5

Purchased sink unit for our new kitchen back in 2021 - all went smoothly and pleased with unit. Just recently noticed a small leak around the seal area of the waste outlet. Contacted Modern Kitchen fo... Leggi di più

Valutata 5 stelle su 5

Ordered early on recommendation from reviews. Order delivered on specified date. Blanco sink and tap fitted today and look lovely. Great value. Only gripe is the 2 year warranty which I queried as bla... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

828 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Blanco silgranit sink

Ordered a Blanco silgranit sink, looks great and all of the parts seem to be there. Haven't fitted it yet. Communication was good via their webchat. Delivery didn't happen on the day we were given (not Modern Kitchen's fault) but it was delivered the next day.

25 febbraio 2025
Valutata 5 stelle su 5

Good Find

Delivery took longer than expected but I think I didnt check original leadtime properly. When I chased I got quick reply same day and order came the next day. Will use again

15 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Ordered gas hob that had to come from…

Ordered gas hob that had to come from Bosch.
Was pre warned of delivery timeframe that was fine
Excellent communication when posing the questions before ordering and when the hob was dispatched tracking information was provided
The cost of item was £70 cheaper that the normal big supplies

6 febbraio 2025
Valutata 1 stelle su 5

Very Poor customer service

Very Poor customer service! I ordered a sink on 4th January and it was not delivered until 30th January. I had no warning of any delay for delivery. And no email communication from them explaining there was a delay until 29/01 when i had chased my order several times. You can’t phone them as they don’t publish their phone numbers on the website. You are expected to follow the link on their order to see what they have posted. It was not kept up to date and not always accurate, so not helpful.
I shall not buy from them again!

30 gennaio 2025
Non scritta su invito
Logo di Modern Kitchen Appliances

Risposta di Modern Kitchen Appliances

Dear Customer,

We sincerely regret that your experience did not meet your expectations, and we truly appreciate your feedback. Customer satisfaction is extremely important to us, and we are sorry for any frustration caused.

We would like to clarify that the estimated lead time at the time of your order was approximately three weeks due to a slower time in manufactures as per New Year holidays. We delivered your goods on January 30th as expected and as informed prior delivery . We also exchanged emails with you to ensure clear communication throughout the process. From what I have also checked we did reply to your communication via our chat and email as soon as you contacted us.

Best regards,
Modern Kitchen Appliances Team

Valutata 5 stelle su 5

New Siemens Hob.

New Siemens Hob.
Delivered the day after ordering despite some appalling weather.
Installed the same day and worked well.
Delivery driver was very polite.
Modern Kitchen staff very helpful with pre-order queries.

23 gennaio 2025
Valutata 5 stelle su 5

Good Service

This company was the only place I could find with a 71cm induction hob available (ours had broken and we needed a replacement to fit our worktop)! I checked on my order progress by online chat and email - both were responded to quickly. The hob was delivered as advised by email. One small thing - none of the enclosed user manuals were in English but I found one online. I would use this company again.

15 gennaio 2025
Valutata 5 stelle su 5

Amazing value and great service

Modern Kitchen Services supplied our recent purchase of a Franke Vital Capsule tap. They were significantly cheaper than buying from Franke direct (less than half price) and also much cheaper than the next online dealer. I had to wait until the tap arrived and the plumber had fitted before leaving my review to be 100% sure it was a fully working genuine part. It is. Great company providing amazing value.

27 novembre 2024

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