Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Would have given 5 stars but long dispatch nearly two weeks to receive order. Item arrived broken, contacted customer service by chat and email and received quick assistance. Sent item back and receiv... Leggi di più

Valutata 5 stelle su 5

We purchased a Franke kitchen tap recently. Service was excellent and delivery was swift. While the tap wasn’t compatible, we had amazing service from Sandra. I would thoroughly recommend Modern Kitch... Leggi di più

Valutata 5 stelle su 5

Purchased sink unit for our new kitchen back in 2021 - all went smoothly and pleased with unit. Just recently noticed a small leak around the seal area of the waste outlet. Contacted Modern Kitchen fo... Leggi di più

Valutata 5 stelle su 5

Ordered early on recommendation from reviews. Order delivered on specified date. Blanco sink and tap fitted today and look lovely. Great value. Only gripe is the 2 year warranty which I queried as bla... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

828 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

5/5 service

I placed an order and received it within a week and a half in mint condition. I got in touch with customer service over the phone and via live chat and got all of my questions answered quickly and politely.

I'm happy with their service and would order from them again.

15 marzo 2026
Valutata 5 stelle su 5

Vey easy ordering and quick delivery

Vey easy ordering and quick delivery. Infact, delivery would have been a day earlier had we not amended the date.
Our induction hob arrived expertly packed and undamaged (always a worry when glass is involved).
Would not hesitate to use this firm again.

11 febbraio 2026
Valutata 5 stelle su 5

Blanco sinks

Just renovated our house and we specifically wanted Blanco sinks. After a quick search on Google this was the only place to buy them from.
We ordered the sinks and delivery took place not long after. Sinks were securely boxed in Blanco branded boxes and now look great.

2 novembre 2025
Non scritta su invito
Valutata 4 stelle su 5

Good communication and customer service.

I ordered a Blanco sink from Modern Kitchen Appliances. The price was competitive, however they were unable to deliver by the originally promised date.
The delivery was delayed a number of times further by the manufacturer, but it was handled well by MKA, with good communication. I was offered the option of cancelling the order for a full refund should I wish but I chose to wait. I was offered a compensatory gift by way of apology which was accepted.
The gift failed to arrive with the sink delivery, but once I informed MKA, it was despatched that day and arrived the next day.

I always feel that the best measure of a business is how they handle things when they don't go quite to plan. In this instance, whilst a bit frustrating along the way, MKA did everything that could be expected of them and I now have my sink and gift, so I'm happy to report an overall positive experience and would deal with them again.

30 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service and Great Product Range!

I recently ordered multiple kitchen items from Modern Kitchens and was impressed with their extensive selection online. The prices were very competitive, making it a great value for money. What stood out most was the excellent customer service — they were incredibly prompt in answering my questions and even helped with dimensions, providing detailed responses via email without delay.
Although there was a slight delay in delivery, the team went above and beyond to arrange an overnight shipment to ensure I received everything on time. I truly appreciated being kept in the loop with tracking updates — it made the process smooth and stress-free.
All items arrived in authentic packaging and in perfect condition. I’m delighted with the overall experience and will definitely be returning to Modern Kitchens for future purchases. Highly recommend!

8 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Took over 3 weeks for sink to arrive

Took over 3 weeks for sink to arrive. Had to put off the kitchen fitter

7 luglio 2025
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Risposta di Modern Kitchen Appliances

Thank you for your feedback. We sincerely apologize for any inconvenience this may have caused.

After reviewing your case, I can confirm that we had informed you that the delivery of your order was scheduled for the end of the week starting June 30th. Unfortunately, there was an unexpected two-day delay in the transit of our goods, which affected your order and pushed the delivery back by a few days. However, it was placed on our priority list to minimize further delay.

As a gesture of goodwill and appreciation for your patience, we offered you a complimentary Franke knife set worth of over £100 —because we truly value our customers.

We completely understand how frustrating this may have been, and while some delays are beyond our control, we take full responsibility for the experience.

Once again, we sincerely apologize for the inconvenience and thank you for your understanding.

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