Ordered 2 Scanpan frying pans. Checked the price through the manufacturing company but found these cheaper with ‘Simmer & Slice’ They arrived today, you can feel the quality these pans offer - would... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Would be lovely to review my purchases but to-date not received! Saw on the tracking they were supposed to deliver and said that there was nobody there. I was in all day and no one attempted deliver... Leggi di più
L'azienda ha risposto
Truly excellent service. Emile Henry Mini Baguette Baker bought for a well discounted price. Same day dispatch, next business day delivery. Some really nice touches - handwritten 'thank you' card and... Leggi di più
So seldom to find courteous, efficient and prompt service these days. One has to be so aware of sharp practices with on line shopping as honesty is now a rare commodity. Was delighted to find this he... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At Simmer & Slice, we believe great food brings people together, and every great meal starts with the right tools. Based at Trentham Shopping Village in Stoke-on-Trent, we're an independent cookshop built around a genuine love of cooking, baking, entertaining and everything that happens around the kitchen table. We carefully select cookware, knives, bakeware, gadgets and gifts that offer real quality, performance and value. Whether you're a seasoned home cook, an enthusiastic beginner or searching for the perfect gift, we're here to help you find products you'll enjoy using for years to come. What makes us different isn't just what we sell, it's how we sell it. We believe in proper customer service, honest advice and taking the time to help people make the right choice. No hard sell, no gimmicks, just knowledgeable people who are passionate about food, cooking and the products we stock. As an independent business, we're proud to be part of the local community and proud to champion brands that share our commitment to quality and craftsmanship. Our aim is simple: to help make cooking more enjoyable, more rewarding and a little more special, every single day.
Informazioni di contatto
Unit 39, Trentham Retail Village, ST4 8AX, Stoke on Trent, Regno Unito
- 01782 572919
- info@simmerandslice.co.uk
- simmerandslice.co.uk
4,3
Eccellente
313 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very pleased
I didn't fine the website the easiest to use, but the service was excellent
9 maggio 2022
Risposta di Simmer and Slice Ltd
We have tweaked it BUT Thank you, much appreciated feedback
Excellent quick efficient service
6 maggio 2022
Risposta di Simmer and Slice Ltd
Thank you, much appreciated
Great quality product’s exceptional…
Great quality product’s exceptional communication and any problems delt with promptly first class
2 maggio 2022
Risposta di Simmer and Slice Ltd
Thank you, much appreciated
Excellent service with a personal touch.
26 aprile 2022
Risposta di Simmer and Slice Ltd
Thank you, much appreciated
Happy with our new Scanpans
Really good products, very prompt delivery, good value for money.
25 aprile 2022
Risposta di Simmer and Slice Ltd
Thank you, much appreciated
Brilliant Customer Service dealing with problem
This is my first purchase from this company. The goods arrived promptly and I followed the instructions for the four lingots for my indoor garden. Unfortunately one of the four did not germinate - I contacted the company who responded immediately and have replaced the plant. Im very impressed with the speed and the friendly way they handled my problem. The other three have grown brilliantly so I am very happy with the excellent customer service I have received.
25 aprile 2022
Risposta di Simmer and Slice Ltd
Thank you, much appreciated
Risposta di Simmer and Slice Ltd
Thank you, much appreciated
Great service and was the only place to…
Great service and was the only place to stock the goods I needed. I'll be back!
5 aprile 2022
Risposta di Simmer and Slice Ltd
Thank you for your review, much appreciated :)
Had an issue with a wusthof which…
Had an issue with a wusthof which needed replacing, I have to say their customer service is outstanding I spoke to a gentleman called Michael who was very helpful during the whole process. Delivery in two days. 100% would recommend this company.
4 aprile 2022
Non scritta su invito
Risposta di Simmer and Slice Ltd
Thank you for taking the time to say this. Michael will be over the moon and I have already thanked him, he is our apprentice and is relatively new to our way of the world. :)
Risposta di Simmer and Slice Ltd
Thank you kindly
I had a problem with a scanpan i…
I had a problem with a scanpan i purchased so i rang Haus in stoke on trent apoke to a gentleman called Michael sent him pictures of the pan and a replacement arrived by 14.00pm the nextday thank you Michael A first class service of a quLity product
25 marzo 2022
Non scritta su invito
Risposta di Simmer and Slice Ltd
Tis Michael again.... That's the second time in two weeks he's had such a nice comment. Thank you for taking the time to write. It means so much! :)
Excellent service
Excellent service, fast turnaround for delivery and a wonderful hand written note in with my order.
Just a lovely company to deal with.
22 marzo 2022
Risposta di Simmer and Slice Ltd
Thank you :)
Great product and brings a lot of…
Great product and brings a lot of enjoyment to our kitchen and cooking.
Couldn’t believe an order placed at midday was received am the following day
17 marzo 2022
Risposta di Simmer and Slice Ltd
We all love cooking? Well we do! Hope you get as much enjoyment as we do with our products!
Extremely pleased with their service
I used them for the first time and I am extremely happy with their service. I’ve ordered large Wusthof cutting mats; by mistake they’ve sent me small ones. When I called them , they were very helpful; immediately sent the right size ( the next day!) and wanted me to keep others as an apology. I thought this was very good service. They won me!
17 marzo 2022
Non scritta su invito
Prompt delivery
The lingots arrived the next day but I guess that should be expected given the high delivery charge
17 marzo 2022
Try updating your website.
11 marzo 2022
Risposta di Simmer and Slice Ltd
Mark, my apologies you feel this way. We do update our site daily, we missed one image for which we can only apologise. We sent you the very latest product instead of the old one from the brand for which you ordered, the latest slightly tweaked version. You weren’t happy with it, we collected said product and refunded. All done in a week. We are only human! Our product image has now been amended! Take care. HAUS
Good service
2 marzo 2022
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