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4,0
12 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Really impressed with the experience so far. As a Founder its been a lot less work + cost for me than running this internally.
Onboarding was quick/thorough and their help with our ICP targeting was spot on. Since then I've been able to just leave them to it... quality of meetings they've booked has been great.
Working with Sentrama has been a dream. They’re highly responsive, easy to collaborate with, and have been instrumental in shaping and executing our pipeline generation strategy. They quickly understood our value proposition and the problems we solve, which has resulted in consistently well-qualified meetings.
Risposta di Sentrama
Hi Vanessa,
Thank you so much for taking the time to share this review! It genuinely means a lot to our team. We’re delighted to hear that you’ve found Sentrama responsive and easy to work with, and that we’ve been able to support you in shaping and executing your pipeline strategy.
It’s been a real pleasure to work with you, getting to know your value proposition and the challenges you solve. We’re especially glad to hear the meetings have been consistently well-qualified. We’ll be sure to share your kind words with the wider team.
Best,
The Sentrama Team
I've used a few 'agencies' over the years with mixed results. Sentrama delivered what they said they would. A strong onboarding process and good quality meetings. I would recommend Sentrama to anyone looking to ramp their outbound efforts.
Risposta di Sentrama
Thanks for sharing the feedback, Gary!
We appreciate you giving us this feedback! Our onboarding process is something that we pride ourselves on at Sentrama. We aim to ensure the start of our partnerships are clear, concise and set us up for as much success as possible!
I will pass the feedback onto our Customer Success team. We look forward to our continued work together.
Best,
The Sentrama Team.
Sentrama cold callers who break ICO rules in terms of prior permission to contact regarding outbound sales. Then rudeness and an 'entitled' attitude from 'Fiona' their outbound caller. Not a good experience. If this is the sort of service they offer clients I would not want my business reputation damaged by them.
Risposta di Sentrama
Thank you for sharing your feedback, Dave.
We take concerns around outbound contact and professionalism seriously. Sentrama operates in line with ICO, GDPR, and PECR requirements, using compliant data sources and established providers, with appropriate lawful basis assessments in place.
That said, we fully respect requests not to be contacted. We can confirm that your details have now been removed from our database and will not be contacted again. We have also passed on this feedback to our provider.
We appreciate you raising this and will continue to review our processes to ensure high standards are consistently maintained.
Best,
The Sentrama Team
Risposta di Sentrama
Hi Ryan,
thanks for the positive review - we really appreciate it!
It was a pleasure to work alongside you for your POC and we are glad that the meeting quality was as anticipated. We look forward to hopefully working together in the future.
Best,
The Sentrama Team.
Sentrama has been a great extension of our team. Service and communication have been excellent, as has the quality of secured meetings. Fully recommend giving them a go. Shout out to Ben who has managed our account - he goes above and beyond.
Risposta di Sentrama
Hi Adriana,
We are incredibly happy to hear that you felt we were an extension of your team. It has been wonderful to work with you over the past 7 months and have enjoyed every step of the partnership!
We will be sure to pass on the feedback to Ben - he has been a huge internal champion, and like us all, will appreciate the kind feedback.
Best,
The Sentrama Team.
Sentrama places a lot of emphasis on customer service and delivery of meetings.
They are very good to work with and have booked several on profile meetings for the business. I recommend.
Risposta di Sentrama
Hey Ben,
We are really happy to hear you've enjoyed working with us over the past 7 months! Its been a great partnership so far - thank you for all of your support. We appreciate the comment around our emphasis on Customer Service - we will feed this back to Will.
We look forward to continue working together throughout this year.
Best,
The Sentrama Team.
Great engagement leading to real opportunities. Team is highly responsive to suggested changes and clearly understand the technology and sector
Risposta di Sentrama
Hi Steve,
Thank you for the positive words, we are really grateful!
It has been our pleasure working with you over the past 14 months and we are more excited than ever to continue our partnership this year!
We look forward to continuing to generate further opportunities and staying agile on our journey together!
Best,
The Sentrama Team.
Meaningful and high grade meetings with the type of potential client we had agreed we needed. A reactive feedback process that evolved and tightened up the process iteratively. As a client the meetings we had with the Sentrama Team were focussed, with agreed aims, we were listened to and heard.
Risposta di Sentrama
Hi Steve,
Thanks for the kind words and feedback - it has been a pleasure to work with you so far. We are glad the meetings we booked were high quality, had positive outcomes and you've seen success.
We look forward to continuing our partnership in the future!
Best,
The Sentrama Team.
The meeting quality was great. And the expectations we set out were hit. What I liked most was the clear roadmap they gave me so I knew exactly where we were on the journey.
Risposta di Sentrama
Thank you for the feedback, Tom. We love working with you.
I’ve worked with a few outbound agencies before, with mixed experiences – most promise the earth but only deliver meetings that don't really go anywhere. Sentrama have been a clear step up for us. Overall, the quality of the meetings have been strong (proper decision-makers, good fit with our customer personas etc) and have meant conversations that have actually moved things forward for the business.
The onboarding process was easy and smooth and matched with what was sold to me, plus their platform makes the quality-control really clear. I need that transparency, so it was v useful to see how meetings are verified before they go into my diary.
Having done this a while, I know no agency is never going to be 100% perfect, but they’re one of the few I've tried that can actually back up what they say with real meetings that are also qualified. There were no filler calls, for example. If it's useful to know – I'm targeting mid-market/enterprise B2B clients.
Risposta di Sentrama
Thank you for your review, Emma. Very kind words. We're enjoying working with you.
We tried to use Sentrama, wasted £5K. Buyer beware.
Risposta di Sentrama
Hi Edward,
Thanks for taking the time to leave feedback. We’re sorry to hear that your experience with Sentrama fell short of expectations. We take all feedback seriously and aim to work transparently throughout every engagement, with clear objectives and regular communication.
While we’re disappointed by your perception of the experience, we remain committed to delivering high-quality, accountable outbound programmes and continually improving based on feedback.
Best,
The Sentrama Team.
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