Overall, the shopping experience was really good. The website is informative and is easy to navigate. The Glide Plus 360 is absolutely amazing. Love the color, clicks right in and baby is su... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ordered a travel system the dune the pushchair is so difficult to fold down cannot adjust the back rest when baby is in it and its absolutely awful to push cant even handle a crack in the pavement. Se... Leggi di più
L'azienda ha risposto
Absolute amazing service from silver cross quick dispatch & delivery . But wow wow wo the cove in maple is stunning such beautiful colour so so light even with my 2 year old in seat unit . Baby’s so... Leggi di più
We obtained a pre-used Silver Cross car seat from a friend for a newly born grandson. It was well constructed and worked fine until the grandson outgrew it. As it had been well used it was n... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Silver Cross pushchairs, car seats, prams & nursery furniture will give your baby the best start in life. Buy from a trusted British brand.
Informazioni di contatto
Micklethorn, BD23 3JA, Broughton, Regno Unito
- 0345 872 6900
- customerservice@silvercrossbaby.com
- silvercrossbaby.com
Ha risposto al 92% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Terrible customer servixe
Love my pram but customer services have been absolutely painful to deal with. Had the incorrect item sent to me twice. Sent the pram for servicing due to one problem and was returned with two parts broken. Would not use Silver Cross again.

Risposta di Silver Cross
Spare part order - so impressed
I contacted Silver Cross to help me order a spare part for my buggy, they were so so helpful. They helped me with my order and followed through right the way to the end. I am so impressed - would highly recommend.
I bought this for my grandson after…
I bought this for my grandson after reading reviews. It appears very substantial and good quality for the price. He has not used the chair yet - he is visiting us next week. I’m sure it will be suitable and safe. He does have a silver cross push chair which is excellent, another reason I chose this high chair.
Quick action from the team!
High chair purchased via website
High chair purchased via website. Easy to purchase, good choice of chairs, delivery next day on standard option, email received in advance with 3 hour time slot for delivery, delivery on schedule by polite driver.
Overall, excellent purchasing experience and excellent highchair. Easy to assemble, easy to collapse and store, all parts fit perfectly and wipe clean.
Great customer service and support from…
Great customer service and support from Tamsin. Thank you!
Excellent valet and repair service
We are really pleased with the valet and repair service offered by Silver Cross. After 4 years of use our pram returned good as new and SC fixed the handle. Collection and delivery were quick and efficient too. Thank you
Great Experience
The order came through on time, very easy to install and feels very comfy and soft
Prompt reply
Prompt reply. Still unhappy with product colour compared to colour advertised but daughter happy so all well
Ordered online
Ordered online, very easy ! Also great communication with emails.
The silvercros breez is the perfect pram.. comes in lovely colours and is easy to use and fits in the the boot perfectly. Excellent quality and good value for money. Highly recommend.
First time buying a Silver Cross pram
Spoke to customer service before I placed the order. The phone was answered quickly and the agent was very helpful in answering my questions. Once the order was placed, it was delivered within three days. I was kept updated of the delivery process and the delivery was made within an hour of the allocated time slot. The customer service matched the quality of the product. This is rare these days !
Brilliant!
From ordering to answering all of the questions I had on their chat, everyone has been lovely, so efficient and easy to deal with. A bonus that the products are amazing too!
Great products and quick delivery
Great products and quick delivery. When refunding an item it was very straightforward and quick to return
Silver Cross have a fantastic scheme to…
Silver Cross have a fantastic scheme to recycle or re-furbish old Silver Cross buggies and car seats etc.
So few brands do this but it's crucial for environmental sustainability, and it prevents bulky plastic and metal from entering landfill.
Dedicated recycling services like those run by Silver Cross are vital to help deal with this challenge.
And this is really important for the future of those kids who have grown using these essential baby and toddler items.
I haven’t had time to open the boxes
I haven’t had time to open the boxes, as baby is preterm and still in NICU… but delivery was so fast and looking at the number of items sold for a huge discounted price. 100 percent value for money.
The high chair was of very good quality…
The high chair was of very good quality and stylish and practical too. Received quickly
The staff I spoke to on the telephone…
The staff I spoke to on the telephone were so helpful and listened to our query and advised us what was best .
Absolutely exceptional
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