The initial experience was great but things changed after the equipment arrived. Several certified used items arrived with issues including a coffee machine that has never worked, several weeks later,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Silver Chef met our needs perfectly. Having purchased an old run down Hotel we really need to suck and see the various equipment options. The rent to buy option allowed us to sort our immediate equipm... Leggi di più
L'azienda ha risposto
There should be only 1 account manager per buyer….. only 1 point of contact. At the moment it seems that there is 1 account manager per supplier, if a buyer is purchasing from 3 different suppliers... Leggi di più
L'azienda ha risposto
The supplier of our Eswood pot washer Quality Rewards -Rose was brilliant and managed the entire service. Rose managed to source a machine before the due date so we could continue operations. The ma... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su SilverChef
Scritti dall'azienda
SilverChef offer a variety of funding solutions built to suit hospitality equipment needs.
Rent-Try-Buy 12-month rental agreements
Lease-to-Keep 2-to-5 year leases
Cashflow-friendly, low weekly payments
Flexibility to adapt equipment to your changing needs
Informazioni di contatto
Park Tower, 20 Pidgeon Cl, 4101, West End, Australia
- 1800 337 153
- silverchef.com.au
3,7
Nella media
242 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I initially thought that they were…
I initially thought that they were amazing and I suppose it’s not really fair that why I don’t any more because it’s a bit more of a personal situation but what I didn’t think On was how difficult it would be to pay these payment a year it’s a short time to pay off equipment when you’re just starting out a business. I didn’t realise how difficult it would be also because I have four contracts are taking four separate payments out every week. It’s weekly and it’s caused me a lot of problems a lot I think if they offered some kind of long-term loan they would’ve done that. I would give them five stars all day long.
5 ottobre 2025
Risposta di SilverChef
Hello Chantell. Thank you for your review, we appreciate you taking the time to provide us your feedback. We understand you have been in discussions with our team to find a solution for your business - our team is always available to discuss how we can you and your business. Kind regards, SilverChef.
Risposta di SilverChef
Hi Naresh. Great to hear you've had a 5 star experience! All the best, SilverChef.
Very easy process to get equipment
Very easy process to get equipment. Just signed the forms and had everything delivered . Easy payments that are manageable. Friendly representatives who is spoke to on the phone were super helpful . Very happy
11 settembre 2025
Risposta di SilverChef
Hi Christopher. It's so great to hear you had such a great experience, this is exactly what we're here for. All the best, SilverChef.
Many Thanks to all team!
Many Thanks to all team!
Highest level of performance and professionalism.
1 ottobre 2025
Risposta di SilverChef
Hi Florije! Thank you so much for the positive feedback, we love to hear you had such a great experience with our team. Cheers, SilverChef.
Buyers and renters be where many hidden…
Buyers and renters be where many hidden fees including a processing fee $250 per item when you return after rental term ,on top of any other charges they have, Just an easy way not to return your bond.Ridiculous
12 settembre 2025
Non scritta su invito
Risposta di SilverChef
Hi Shelley. Appreciate you taking the time to leave us a review. We understand our team has had several discussions with you regarding your equipment returns over the last 18 months. Although you are unhappy with costs to return & repair equipment, we hope you have enjoyed the flexibility of Rent-Try-Buy, and the option to return unwanted equipment. Kind regards, SilverChef.
Everyone was very helpful
28 agosto 2025
Risposta di SilverChef
Hi Rodger, thank you so much for your 5 star review! We are so happy to hear you had a great experience. All the best, SilverChef.
Risposta di SilverChef
Hi Ravi, thank you for you 5 star review! We love to hear you've had such a great experience. All the best, SilverChef.
Brilliant way to upgrade equipment without the huge outlay
Such an easy process to get finance and then rent equipment for my store. A fantastic way to reserve money for the day to day operations, whilst also being able to upgrade the shop equipment without the huge outlay.
15 agosto 2025
Risposta di SilverChef
Hi Fiona! Thanks so much for your 5 star review. Rent-Try-Buy is a fantastic option to assist in managing cash flow and accessing quality equipment - we are so happy to hear you're happy! All the best, SilverChef.
Have used silverchef many times and…
Have used silverchef many times and they do not disappoint! Always an easy experience.
15 settembre 2025
Risposta di SilverChef
Hi Christopher! Thanks so much for your review, we're very happy to hear you had such a positive experience. We have passed your feedback on to Saurav, much appreciated! Cheers, SilverChef.
The application process and signing…
The application process and signing documents was quick and easy. The equipment arrived when we were not expecting it and we had to install it. Thought there could have been better communication around delivery.
7 agosto 2025
Risposta di SilverChef
Hi Leesa! Thanks for your review - we're so happy to hear you had a great experience with SilverChef. We are sorry to hear you were not around when your equipment was delivered; as your equipment was delivered by your dealership, we unfortunately cannot influence the time of delivery. All the best, SilverChef.
Excellent choice to keep the cashflow going
Great for when you want to add or replace anything from dishwashers, stoves, grills, tables chairs they help with everything.Customer service is always great and applying is easy. Silverchef makes adding to your business affordable not eating in to your cashflow.
15 agosto 2025
Risposta di SilverChef
So glad we could support you!
We know how fast-paced hospitality is, and we’re always working to make things easier and faster for our customers. Thanks again!
From the team at SilverChef
Great Dishwasher!
The equipment works better than anticipated!
Great communication and solved issues quickly.
I had a warranty claim that was resolved in 48 hours.
Great work.
20 agosto 2025
Risposta di SilverChef
Hi Matthew
5 stars is always the goal for us here at SilverChef! We are happy to hear that you have had a smooth and simple process, and look forward to supporting you more in the future.
From the team at SilverChef
Risposta di SilverChef
Hi Ian,
Thanks for the glowing review! We aim to make access to equipment as easy and stress-free as possible. Delighted to hear we delivered for you.
From the team at SilverChef
Professional and helpful conduct in…
Professional and helpful conduct in every way. Thank you
15 agosto 2025
Risposta di SilverChef
Hi George,
Thanks so much for the great review! We’re proud to stand behind hospitality operators like you.
From the team at SilverChef
Risposta di SilverChef
Great to hear we were able to help you out. All the best, SilverChef.
Risposta di SilverChef
Thanks for your 5 star review, we appreciate it! Cheers, SilverChef.
Risposta di SilverChef
Hi Richard,
So glad we could support you! We know how fast-paced hospitality is, and we’re always working to make things easier and faster for our customers. Thanks again!
From the team at SilverChef
Risposta di SilverChef
Hi Thi,
Really appreciate you taking the time to share this! It means a lot to know we’ve helped you navigate your hospitality journey.
SilverChef
Quick and easy
We appreciated the quick reply after our enquiry. The process from start to finish was easy and timely. We needed a freezer quickly and it was all organised for us.
22 luglio 2025
Risposta di SilverChef
Hi Anthony,
Thanks so much for the great review! We’re thrilled to hear that the process has been smooth and supportive. We’re proud to stand behind hospitality operators like you.
From the team at SilverChef
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