Jeg reklamerte på en hodelykt, rett etter at garantitiden hadde gått ut. Reklamasjonen ble avvist da de mente at lykten var "brukt opp". Dette til tross for at Forbrukerrådet mener at plutselige feil... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
4/5. Det enda jag kan klaga på är formuleringen "Leverans inom 2-4 dagar", vilket jag kan tolka som att jag får varan hem då. Men det dom menar är att varan skickas från deras lager inom given tid.... Leggi di più
2 års garanti beskrivs det på hemsidan men när yttermaterialet på produkten sedan börjat flagna inom denna tid var enda svaret från kundtjänst "yttre faktorer" och "oaktsamhet" utan att specificera nä... Leggi di più
Just started using the carbon trekking poles I bought and they're great, Poles are well constructed, light and strong, easy to adjust to the required height. Accents are more balanced and descents ov... Leggi di più
Dettagli dell'azienda
- Negozio di articoli sportivi
- Sport di avventura
- Fornitore di accessori nautici
- Negozio di abbigliamento e attrezzature outdoor
- Negozio di articoli per la corsa
- Negozio di sci
Scritti dall'azienda
Since 1933, our goal has been to develop outstanding outdoor equipment and to always keep moving forward. We highly value the opinions of our users, because without them, we wouldn’t be able to create, invent and develop the way we have, and still do today.
Informazioni di contatto
Stockholm, Svezia
- marketing@silva.se
- silva.se
3,3
Nella media
562 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Comments about information on webpage
You need to have information about the dimensions of the compasses on the first page. I ordered the wrong size because I couldn't find that info. It is only available in the pdf with mounting instructions. Also the descriptions doesn't match. It said that the compass was for motor boats on the overview page but when I clicked to read more it said that it was for sailing boats. You better proof read the web page and test the links. Yours
20 aprile 2022
In Love with the product
13 aprile 2022
Risposta di Silva Sweden
Thank you for the 5-star review! You are always welcome back to us at Silva :)
Produkterna bra men logistik och…
Produkterna bra men logistik och transport urusel. Ni verkar inte ha förstått att en E-handelsköp är inte klart förrän kunden har varan i handen.
Jag bor på Munsö Ekerö och Ni skickar varan till ett hämtställe i Viksjö!!!!
Bilresan t.o.r. för att hämta var 120km. Helt orimligt att skicka till ett utlämningsställe så långt bort. Ni måste väl kunna läsa en karta??
Mvh Ove Långström
12 aprile 2022
Risposta di Silva Sweden
Jättetråkigt att du har drabbats av detta, håller med att det inte är rimligt att du ska behöva åka så långt, det hade tyvärr blivit fel vid sorteringen av ditt paket. Vi är hemskt ledsna för detta. Vänligen kontakta silvasales@silva.se om du har några frågor, tack.
Risposta di Silva Sweden
Tack, Du är alltid välkommen tillbaka till oss på Silva!
It's working for now
It's working for now, I'll get back to you in a year.
Take care and stay safe!
6 aprile 2022
Risposta di Silva Sweden
Thank you, you are always welcome back :)
Very disappointing quality in the new Silva Arc thumb compass.
Very disappointing quality in the new Silva Arc thumb compass. Bought my compass in summer 2021. An air bubble developed after a couple of months. Also, the compass needle got stuck from time to time during a run. I had the compass replaced under warranty. Received my new compass in November 2021 but also that compass developed exactly the same problem with air bubble and needle getting stuck.
I am mostly disappointed that I was sent a replacement compass after Silva had already discovered the design/manufacturing quality issues that the compass model had.
31 marzo 2022
Non scritta su invito
Risposta di Silva Sweden
In the spring of 2021, Silva launched two new orienteering compass series - ARC and SPIKE. The compasses were re-designed with new construction, new visuals, and with new features. During the summer, problems with air bubbles appeared in the compasses and all sales were stopped. During the autumn and winter, intensive work has been carried out with hundreds of tests and analyzes, in collaboration with Scandinavian Orienteering Federations and elite orienteers. New compasses are now being produced at new suppliers with new design to prevent air bubbles, and with an updated, more stable compass needle. The new compasses will be available from mid-May
Bad om en klämma till ett vätskebälte…
Bad om en klämma till ett vätskebälte jag själv tappat bort. Får hemskickat direkt med ett handskrivet brev och en hälsning på ett handskrivet kort. Så bra kundservice att man nästa blir lite rörd!
15 marzo 2022
Non scritta su invito
Risposta di Silva Sweden
Tack så hemskt mycket för dom fina orden!
Quality fallen off a cliff
Three compasses bought, and all three developed bubbles in less than 2 months. I have to admit I was warned about the plummeting quality standards since Silva shut down the Swedish factory and transferred to China - but I didn't think it would be as bad as this. Needless to say, I won't be buying Silva again as things stand (and that's after using their equipment for almost 50 years as a competitive orienteer).
13 marzo 2022
Non scritta su invito
Risposta di Silva Sweden
In the spring of 2021, Silva launched two new orienteering compass series - ARC and SPIKE. The compasses were re-designed with new construction, new visuals, and with new features. During the summer, problems with air bubbles appeared in the compasses and all sales were stopped. During the autumn and winter, intensive work has been carried out with hundreds of tests and analyzes, in collaboration with Scandinavian Orienteering Federations and elite orienteers. New compasses are now being produced at new suppliers with new design to prevent air bubbles, and with an updated, more stable compass needle. The new compasses will be available from mid-May
Risposta di Silva Sweden
Tack för de fina orden :) Hoppas du snart är tillbaka hos oss.
Risposta di Silva Sweden
Tack för de fina orden och det 5-stjärniga omdömet! Du är alltid välkommen tillbaka till oss på SILVA!
Got my battery very fast but….!
Got my battery very fast but….!
I bought this battery because of the battery in the lamp I got as a Christmas gift from my friend didn’t work!!! And this new battery I bought didn’t fit to my adapter to charge it… I’m not happy with that.
The stars is for the fast service to send me the new battery I needed. But I can’t charge it 😞
23 febbraio 2022
Risposta di Silva Sweden
Very sorry to hear that. Pls contact customer serive and they will help you further
Silva Trailrunner Lampe war nach erstem…
Silva Trailrunner Lampe war nach erstem Einsatz defekt. Support konnte nur bedingt weiterhelfen. Austauschlampe hält nun bisher.
Tragegefühl und Ausleuchtung ist echt spitze. Sehr empfehlenswert
14 febbraio 2022
Non scritta su invito
Risposta di Silva Sweden
Tack för de fina orden och det 5-stjärniga omdömet!
I received very good help when i needed…
I received very good help when i needed a new battery. Good service and quick responce.
1 febbraio 2022
Risposta di Silva Sweden
Thank you for the nice words!
Very satisfied with Silva
Very satisfied with Silva - both the headlamp and my shopping experience. High quality. The headlamp is really good without any “bumping” while running
30 gennaio 2022
Risposta di Silva Sweden
Thank you for the 5-star review! You are always welcome back to us at Silva :)
Risposta di Silva Sweden
Tack för de fina orden och det 5-stjärniga omdömet!
Orderd size XL got small
30 gennaio 2022
Risposta di Silva Sweden
Very sorry to hear that. Pls contact customer serive and they will help you further
Risposta di Silva Sweden
Du är alltid välkommen tillbaka till oss på Silva!
Risposta di Silva Sweden
Tack för de fina orden. Alltid välkommen tillbaka!
Super fast delivery
Super fast delivery, smooth payment and most importantly a great product!
23 gennaio 2022
Risposta di Silva Sweden
Thank you for the nice words. You are always welcome back to Silva
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