I’ve enjoyed all the items I’ve received. I think it’s important to find a seller you like. Some sellers move slower than others to secure the item you’re buying. I wouldn’t expect any messages to be... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Always finding the best gems here! I found amazing designer items for fraction of the price. And they also have very good customer service. Love this app!
The app is good, definitely lots to choose from. Sometimes shipping is super fast (they usually say that in the event) but regular shipping takes a while. Also, double check prices online before ord... Leggi di più
L'azienda ha risposto
I have been purchasing from ShopThing for years now . They have some really amazing deals and great live shows . I had reached out to ShopThing customer support for a few incidents and they responded... Leggi di più
Dettagli dell'azienda
- Piattaforma di commercio online
- Discount
- Negozio di borsette
- Negozio di articoli usati
- Negozio di abbigliamento donna
Scritti dall'azienda
With an audience of over half a million, ShopThing is North America’s #1 luxury marketplace app available on iOS and Android, powered by video, that connects customers with off-price brand new and pre-loved luxury inventory including Christian Louboutin, Saint Laurent, Chanel, Gucci, Versace, and more. Our world-wide Sellers create engaging short-form shoppable videos for our audience to shop instantly from the palm of their hand!
Informazioni di contatto
Ha risposto al 62% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The company did well
The company did well. Everything was shipped and packed well. When i had a problem they were quick to help
No solution
I got an email that I got channel bag that I join as lottery winning , in the email said I will get it as soon as they sent out, however, they sent email that I will not getting anything, they confused. So I left with no solution, I hate the way it was. I don’t want to let it go like this, chow could you confuse email about who win the lottery, so it made me felt I was fraude.
Horrible lag time for shipping
Horrible lag time for shipping. I placed an order 28 days before my trip thinking that this is plenty of time, but silly me. I'm a week away and still yet to get a shipping notification. According to them, from ordering to receipt of the order should only take 3 weeks. This is clearly not the case.
Do not waste your time with these people. They seem to think that a lag time of a month is acceptable in this day and age.
Love the app
Love the app - best way to shop designer waaaay under retail
I love the we have access to sales that…
I love the we have access to sales that we couldn’t get ourselves!
Really happy with shopping in this…
Really happy with shopping in this website. I purchased lots of items here . Customer service is excellent . Thank you
I have shopped and received multiple…
I have shopped and received multiple items through Shopthing. Customer service is good and mostly accurate with sizes. Shipping times vary but overall great items and worth shopping at.
All i have ever bought came as seen on…
All i have ever bought came as seen on the App.
I have a few things and have been…
I have a few things and have been completely in love with my items. i would 100% recommend shop thing to everyone. The items have been in excellent condition and as described on the lives
DO NOT BUY FROM SHOPTHING!!!
DO NOT BUY FROM SHOPTHING!!!! Ordered a Versace Croc Embossed clutch from ShopThing on 9/22/25. Item was due to arrive on 10/10/25. Tracking number from an unfamiliar shipping company indicated package was delivered on 10/9/2025, however, item was not received. Contacted ShopThing on 10/12/25 to report LOST/Missing item. Per ShopThing package protection policy “If you have purchased package protection and your package tracking shows delivered but you do not have your order, please allow 5 business days for your shipment to be investigated. It can often be the case where a package may have been sent to a neighbor, prematurely marked as delivered or redirected to another depot or parcel pickup location. “ Communicated with three individuals (Mariam, Mary and Sharon) from ShopThing from the 12th-17th.As of 10/18/25, issue is STILL not resolved. Package have not been recovered. ShopThing is not honoring their policy to COVER packages of HIGH TICKET items with package protection if lost or damaged. Their excuse is that package is ONLY COVERED if it is lost or damaged via TRANSIT, which isn’t indicated in their policy for lost items. Imagine if I had purchased a Chanel or Hermes item!!!!NEVER SHOPPING THIS APP AGAIN.
Terrible experience twice
Terrible experience twice. The first time they lied about the condition of the shoes I bought. Gave them another chance and ordered a bag on September 25, and it still hasn’t even shipped. For a “luxury” app, the service is unreliable and disappointing.
Excellent products!!!
I placed an order for a clutch on…
I placed an order for a clutch on September 18, 2025, and as of today, September 26, 2025, I have not received any shipping updates. The delay in delivery has been disappointing, and I am very dissatisfied with the lack of communication.
At this point, I do not intend to shop here again due to this experience.
I love shopping at ShopThings because…
I love shopping at ShopThings because they have unique things sometimes you can’t find at other websites, my only issue is the shipment takes too long .
It was so easy buying from the…
It was so easy buying from the platform. I like the prices I got for my purchases and hoping to buy more.
My new wat to shop!
I just discovered this app and I have been addicted ever since b/c you literally find the best deals here. I am a huge luxury consignment shopper from sites like The Real Real, Fashionphile, and others, and Shopthing has been a major game changer for me recently. My only complaint is sometime when you message about sizing to the shopper, some are much quicker to respond than others, which is dangerous b/c your size may sell out before you get a reply.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








