Ordered Products 2/4/26 ..Had to get in touch with company on 16/4/26 to see where my order was ...2 days later received am email saying it was being shipped that day. No apology or nothing to acknowl... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Item only arrived the next day after I called because ordered 3 weeks ago and no sign of it. When it did arrive the box was completely wrecked but thankfully nothing appears to be damaged. The items... Leggi di più
L'azienda ha risposto
Very easy website to find items i needed, good delivery time and very competitive prices. Overall very happy with the service, will be using the company again.
Brilliant products and fab customer service. When a box was delivered damaged, customer service jumped in with replacements, so that a full round of property servicing could go ahead on schedule. Five... Leggi di più
Dettagli dell'azienda
- Fornitore di attrezzature per la pulizia
- Fornitore di prodotti per la pulizia
- Grossista di prodotti chimici industriali
- Fornitore di impianti di aspirazione industriali
Scritti dall'azienda
Established in 1991, we’re an independent supplier of high-quality cleaning materials, chemicals, and cleaning machines ranging from vacuum cleaners to ride-on scrubber dryers. With a core focus on sustainable service delivery, our environment & local communities and product innovation, our mission is to change what you know about janitorial product supply and to create a sustainable future that reinvests into communities and the less privileged. We also focus on empowering our customers to lower their impact on the environment through our innovative circular machine recycling program. By partnering with Wessex for your janitorial and cleaning solutions, you are not only joining the Wessex customer family, but you are helping to make an impact on thousands of lives, right here in the UK, across local communities. Moreover, by purchasing from our Eco range, you further impact global emissions, deforestation, and your carbon footprint.
Informazioni di contatto
6, 18 Empress Rd , SO14 0JU, Southampton, Regno Unito
- 02380234304
- marketing@wessexcleaning.com
- shop.wessexcleaning.com
4,2
Molto buono
195 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service…
Excellent service,enquiring about Andrea skin kind toilet rolls,lady went to warehouse and sent me photo,they were the right ones,can't get anymore of them now.They said they would email me,if same stock come in.
18 agosto 2022
Great, available stock.
Great! So I paid slightly over the odds, but was able to source a product out of stock elsewhere...very grateful for that ☺️
12 agosto 2022
Good service
Good service, competitively priced product and order progress advice with delivery as advised.
11 agosto 2022
Great fast service
8 agosto 2022
Many thanks for your quick delivery and…
Many thanks for your quick delivery and very competitve price.
8 agosto 2022
I ordered the mop head for a keg mop…
I ordered the mop head for a keg mop but when it did not fit I rang Wessex and a very helpful lady explained why and helped me to get the correct mop frame and handle which arrived very quickly Thank you
26 luglio 2022
Excellent service throughout
Efficient and easy website and reasonable prices. Used excellent delivery company with polite and friendly driver. Many thanks,
21 luglio 2022
Great service and quick delivery will…
Great service and quick delivery will definitely buy from there again
20 luglio 2022
Prompt depatch for a good product
Thanks my 5l viricide deodorant was despatched promptly at a competitive price
18 luglio 2022
Straight forward purchase
Straight forward purchase, kept me updated and delivered on time
8 luglio 2022
Still not got my order and had no…
Still not got my order and had no update to say when I’m getting it
18 giugno 2022
Risposta di Wessex Cleaning Equipment and Janitorial Supplies
Hi Sharon,
We are very sorry for the delay in getting back to your review.
We have investigated your problem, and have been able to locate your order and communications with our Sales Team.
I can see that on the day you purchased the item, you were emailed by the team to inform of a 7-10 day delay with your order and if you were happy to wait or receive a full refund. Our Sales team subsequently responded to your email for an update first thing.
It seems the likely problem is that you are not receiving our emails with updates. Would you be able to email marketing@wessexcleaning.com, and we try to find the cause of this problem and put a remedy in place?
Once again, we are sorry for the delay in responding to your review.
Kind Regards,
MR
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