Britannia Windows, Doors and Conservatories Recensioni 

540
•
TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

Very pleased with our new, composite front door. From first appointment to survey and installation everything was dealt with by friendly and helpful staff. First appointment much less pushy than a pr... Leggi di più

Valutata 5 stelle su 5

We are very pleased we chose to go with Britannia. We had the windows, frames and roof replaced in our conservatory and it looks great. The cost was reasonable. The fitters were fantastic - very polit... Leggi di più

Valutata 1 stelle su 5

Received a message via Whatsapp, I never shared my phone number and never gave permission to contact me. "Hi, it’s Rachel from Britannia Windows 😊 This Summer, you can save up to 30% on windows... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

All communication from Brittania windows was excellent from my initial request to final visit. I was allocated Emily who kept me up to date on everything. I was given an appointment date and time for... Leggi di più

Dettagli dell'azienda

  1. Installatore di doppi vetri
  2. anche in
  3. Fornitore di finestre in PVC
  4. Fornitore di telai in alluminio
  5. Fornitura e installazione di verande e serre
  6. Negozio di articoli per il rinnovamento della casa
  7. Vetraio

Informazioni su Britannia Windows, Doors and Conservatories

Scritti dall'azienda

Britannia Windows Windows Doors Living Spaces Other Products About Us Contact Us
Trusted Local Experts in Windows,
Doors & Conservatories

We started as a family business in 1982 and remain family-owned to this day. Over the years, we've built a reputation for high-quality products, professional service and excellent value for money

You're in Safe Hands
We specialise in making homes more secure, more energy efficient and more beautiful. We achieve this by having our expert installers fit high-quality British-made products to the highest standards. The products we install are thoroughly tested and trusted by thousands of happy customers. Whether you're looking for more wow factor, better security, lower heating bills, or to add more space and value to your home, we'll help you achieve your goals.

Transform Your Home
Imagine your home with windows that are as long-lasting as they are beautiful and as elegant as they are energy efficient. By replacing your existing windows with ours, you'll make your favourite place even more special.

Our Composite, French, Patio and Bi-fold doors are all tough, secure and durable making them the perfect addition to any home. With multi-point locking systems and robust hinge mechanisms, our doors are designed and manufactured with security in mind.

Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

540 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(540)

84 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good service from local Britannia

We are very pleased we chose to go with Britannia. We had the windows, frames and roof replaced in our conservatory and it looks great. The cost was reasonable. The fitters were fantastic - very polite, punctual, reliable and communicative. All dealings with Britannia were good. Overall a really good service. Thank you.

29 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

New Front Door

Very pleased with our new, composite front door. From first appointment to survey and installation everything was dealt with by friendly and helpful staff. First appointment much less pushy than a previous company and more competitive price. Very helpful at office when we rang with a query about the lock. Installation on time, quicker than expected and lovely neat job and tidy up.
Will be returning for new windows soon.

23 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

All communication from Brittania…

All communication from Brittania windows was excellent from my initial request to final visit. I was allocated Emily who kept me up to date on everything. I was given an appointment date and time for the fitting and the guys did a great job, very polite, clean and tidy and the door looks beautiful! A reliable company.

5 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

New bathroom window

Really happy with the work completed by Britannia Windows Eastleigh branch. From contacting for a quote through to completion, great customer service, very competitive quoting and professional and friendly installation team. Would recommend

8 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

Window installation

Really pleased with windows. Britannia are recommended on hard selling, etc. and the installation was surprisingly straightforward the installer was really professional and tidy.

16 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Replacement double glazing

The replacement double glazing has really freshened up the building, making it look brighter, smarter, and better maintained. The new windows have also improved security and are expected to enhance comfort and energy efficiency.

A special thank you to the whole team for their assistance throughout the project. Their efforts have delivered an excellent result that will benefit the building for years to come.

19 agosto 2026
Non scritta su invito
Valutata 4 stelle su 5

New door to garage

We had a new access door fitted to our garage.
From start to finish the service was very good.
Information was clear and everything completed efficiently and on-time.

12 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Superb communication and installation

Superb communication and installation, quick to quote and offer a variety of solutions.

8 settembre 2026
Non scritta su invito
Logo di Britannia Windows, Doors and Conservatories

Risposta di Britannia Windows, Doors and Conservatories

Thank you for your amazing review. We're pleased to hear you're happy with the end product and service provided.

Valutata 1 stelle su 5

Very disappointed in the installation…

Very disappointed in the installation process and the service I received from Britannia Windows.
The bifold windows are fine, the quality of the product is good, but it took over 28 weeks and 6 visits for it to be finally completed. When the windows were first installed there were no vents so I had to tell them this wasn't compliant with the regs. It took an age and multiple visits for them to admit they would have to replace the panels.
When I put in a complaint it was dealt with by the same installation manager who was also chasing final payment. The fitters were fine but co-ordination was severely lacking. Was offered 2% discount for the inconvenience and delays.
I will go elsewhere in future.

22 settembre 2026
Non scritta su invito
Logo di Britannia Windows, Doors and Conservatories

Risposta di Britannia Windows, Doors and Conservatories

Thank you for taking the time to share your feedback. Whilst we're pleased to hear that you're happy with the quality of your bifold windows, we're genuinely sorry that the overall installation process fell well below your expectations.

We appreciate how frustrating the delays, multiple visits and ongoing concerns regarding the trickle vents must have been. We acknowledge that communication and coordination throughout the project could have been better, and we understand why this led to dissatisfaction with your experience.

Once the issue was identified, our team investigated the most appropriate solution to ensure the installation met the required standards. Unfortunately, this took longer than anticipated and resulted in further visits, for which we sincerely apologise.

As a gesture of goodwill, a discount was applied to your account, although we appreciate this did not fully offset the inconvenience you experienced. Your feedback has been shared with the relevant management team, as it highlights areas where we need to improve our communication and project management processes.

Thank you again for your comments. We are sorry that we did not deliver the level of service you rightly expected and regret that this has impacted your view of Britannia Windows.

Valutata 5 stelle su 5

We had a replacement conservatory…

We had a replacement conservatory fitted and experienced great service from start to finish.
Our salesman Paul Wilkinson was very personable, and friendly. The surveyor Lee Andrews was very thorough and pointed out a few things that would be beneficial.
Our fitters Tim and Freddie were simply brilliant, their attention to detail was incredible and were extremely tidy and left everything perfect.
Rachel in the office in Clevedon kept us informed the whole time so a good team effort throughout.
I would recommend them & we will use again when needed.

28 settembre 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for your fantastic review Becky, we're absolutely thrilled to hear you're pleased with your new conservatory and the service provided by the team. Thank you for your recommendation and we look forward to hopefully seeing you again soon!

Valutata 5 stelle su 5

Had new windows installed in September…

Had new windows installed in September highly recommend them. All staff were really helpful. The quality of the windows and the work is great. Lee & Paul who did the installation made a really good job of them, everything clean & tidy when they left. Good service all round

11 settembre 2026
Non scritta su invito
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Risposta di Britannia Windows, Doors and Conservatories

Thank you for your fantastic review Lynne! We're absolutely thrilled to hear you're pleased with the end result and service provided by the team.

Valutata 1 stelle su 5

Good Sales Team but Poor Aftercare

They were good when we placed the order. We had a new front door & patio doors fitted on Wednesday, however on the evening the glass in one of the patio door suddenly shattered! It had clearly not been installed correctly. Since then contact from Britannia has been really poor. A guy turned up on Thursday to put cling film over the door & that’s it! No idea when the door will be fixed & no response to our emails! Really poor service.

In response to your message Britannia - you were not in contact the day it happened, as I have said someone turned up the next day and put plastic wrap over the door - that was 8 days ago and the door is still not fixed . Your response and communication has been extremely poor - please don’t now try and imply that I’m not telling the truth!

19 agosto 2026
Non scritta su invito
Logo di Britannia Windows, Doors and Conservatories

Risposta di Britannia Windows, Doors and Conservatories

We’re sorry to hear about your experience and understand how concerning it must have been for the glass to suddenly shatter.

We were in contact with you on the day this happened, an engineer attended the following day to safely seal the door and prevent any further issues. The replacement glass is now due to arrive shortly and we have a provisional date arranged for the fitting.

We apologise for any frustration caused by the communication and appreciate your patience while we work to get this resolved.

Valutata 5 stelle su 5

Our window company

Hello
This is our 3rd visit from Britannia windows , all jobs carried out by Lee
Super fitter , old window out then clean , fit new window , job left perfect , clean and looking great
Will have him back for our next one
Thank you Paul from sales ,Mark the surveyor, and Lee the fitter
A great around Britannia team
Bill Gillespie 20/08/26

20 agosto 2026
Non scritta su invito
Logo di Britannia Windows, Doors and Conservatories

Risposta di Britannia Windows, Doors and Conservatories

Thank you for your fantastic review William. We are so pleased to hear you're happy your new windows. We'll be sure to pass your kind words onto everyone in the team and thank you for your continuous trust in us.

Valutata 1 stelle su 5

Received a message via Whatsapp

Received a message via Whatsapp, I never shared my phone number and never gave permission to contact me.
"Hi, it’s Rachel from Britannia Windows 😊 This Summer, you can save up to 30% on windows and doors, plus great deals on extensions and modern living spaces with Buy Now, Pay Summer 2027 also available. Have you been thinking about any home improvements recently?"
It's super annoying and a red flag. Do not waste my time!

19 agosto 2026
Non scritta su invito
Logo di Britannia Windows, Doors and Conservatories

Risposta di Britannia Windows, Doors and Conservatories

Thank you for your feedback, I'm very sorry the message felt intrusive, that's never our intention.

You were right to raise this. You completed an online enquiry and visited our showroom back in August 2023 regarding a composite door, which is how we had your details on file. We were reaching out to see if you were still interested however, I completely understand that receiving a WhatsApp message without expecting it can feel like a privacy breach. We have removed your details off our system entirely.

We're reviewing our follow up process to make sure contact methods are clearer going forward.

Valutata 5 stelle su 5

Had a new back door and frame replaced

Had a new back door and frame replaced. Communication was excellent, from ordering to final installation. Workmanship was excellent and everything was left clean and tidy.

18 agosto 2026
Non scritta su invito
Logo di Britannia Windows, Doors and Conservatories

Risposta di Britannia Windows, Doors and Conservatories

Thank you for your fantastic review Leona! We're thrilled to hear you're pleased with your new back door and the service provided. We really appreciate your kind words and have passed them onto the team.

Valutata 5 stelle su 5

From start to finish a stress free job…

From start to finish a stress free job well installed.with friendly staff through out.
From first contact to skilled install clean up.

13 agosto 2026
Non scritta su invito
Logo di Britannia Windows, Doors and Conservatories

Risposta di Britannia Windows, Doors and Conservatories

Thank you for your amazing review Mike. We're so pleased to hear you're happy with the new additions to your home and we'll be sure to pass your kind words onto the installers.

Valutata 5 stelle su 5

Great local window fitters!

Professional, Great communication, friendly team, great price, and I’m so happy with the result, fitters were friendly and efficient, and I have the added security knowing they are a local business and will be there if I need them or have any issues, highly recommend! I’ve had my windows and my conservatory done with them now

7 agosto 2026
Non scritta su invito
Logo di Britannia Windows, Doors and Conservatories

Risposta di Britannia Windows, Doors and Conservatories

Thank you so much for the wonderful review! We're delighted you're happy with both your windows and conservatory. It means a lot to know our team's communication, friendliness, and workmanship made such a positive impression. Thanks again for your recommendation!

Valutata 5 stelle su 5

Lee arrived on time from Britannia…

Lee arrived on time from Britannia windows, Rose Green branch and did an excellent job. Work was completed quickly and the site was left clean and tidy. We are very happy with him and the installation.
K.N.

22 luglio 2026
Non scritta su invito
Logo di Britannia Windows, Doors and Conservatories

Risposta di Britannia Windows, Doors and Conservatories

Thank you for your lovely review Kevin! We're delighted to hear Lee provided such excellent service and that you're so happy with your installation. We'll be sure to pass on your kind words to him.

Valutata 5 stelle su 5

Fantastic from start to finish

Our experience of Britannia Bognor Regis has been exemplary and very good value (by far the best quote) We needed a new front door and with the wide choice changed our minds 2 or 3 times, but the design and planning teams were happy to update everytime. The installation was slightly hindered by a slightly wonky wall, but this was sorted by some extra hard work by the installer. We would highly recommend Britannia, Thankyou

26 giugno 2026
Non scritta su invito
Logo di Britannia Windows, Doors and Conservatories

Risposta di Britannia Windows, Doors and Conservatories

Thank you for your fantastic review Andy! We're so pleased you had a great experience with our Bognor Regis team. It's wonderful to hear our design team and installer were able to help every step of the way. We really appreciate your recommendation and hope you enjoy your new front door!

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