We purchased our Resmed travel cpac about 16 months ago. My biggest complaint is the head strap. It is weak, small and insufficient. It slides around my head which is very uncomfortable. If I lay sti... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Good equipment, but lousy customer service. My CPAP was heating too much and cracked my containers every 6-7 weeks. Sent it back, returned saying they had fixed it. Same problem as before. Sent it... Leggi di più
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... Leggi di più
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... Leggi di più
Dettagli dell'azienda
Informazioni su ResMed Shop
Scritti dall'azienda
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
Informazioni di contatto
9001 Spectrum Center Blvd, 92123, San Diego, Stati Uniti
- (833) 968-2727
- shop.resmed.com/en-us
3,3
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1K recensioni
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You were extremely difficult to deal…
You were extremely difficult to deal with in regards of what you required in a prescription. I have never had an issue boating a CPAP or supplies in my years of use. I customer service rep stated he would call me once my order was ready to ship to discuss expedited shipping. He never called and we were waiting for the portable device before leaving on vacation. We were delayed several hours in leaving.
3 aprile 2024
Risposta di ResMed Shop
Hello,
Thank you for taking the time to leave us a review. My name is Mike, and I am with the ResMed Shop Customer Support Team.
We understand your frustration and apologize for any delays. Please reach out with any additional comments or questions.
Mike
You had exactly what I needed and shipped it promptly
You had exactly what I needed and quickly got my doctor’s approval to ship to me.
2 aprile 2024
Easy to navigate and manage
Easy to navigate and manage. Price was competitive and shipping was quick and efficient.
15 marzo 2024
Terrible Experience
I sent you an email last Friday about my experience. It was terrible. I thought I would get used to the AirMini, but instead, I got sick, with my sinuses continuously draining on Thursday and Friday. I stopped using the AirMini after six days of continuous use.
27 marzo 2024
Risposta di ResMed Shop
Hi Luis,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.
Please let us know if you have any additional comments or questions!
Proactive customer service…
I felt that your company wanted to be proactive with anything that might cause an issue. Fortunately, I've had no issues but believe I would have been taken care of had there been any.
11 marzo 2024
Very easy set up and use
Very easy set up and use! Small in size but big in travel potential.
27 marzo 2024
My experience with Resmed acquiring the…
My experience with Resmed acquiring the equipment and subsequent follow up was outstanding. So nice to have a company that has excellent customer service.
27 marzo 2024
Very easy shopping experience!
Very easy shopping experience and they handled all of the back and forth with my Doctor to get the information they needed to ship my CPAP. Thank you for not making me be the middle man.
27 marzo 2024
I received my AirMini in two days
I received my AirMini in two days. The pricing was the most favorable I've seen from any online seller. I do wish there had been more explanation of the HumidX options. I ended up ordering the wrong ones the first time.
12 marzo 2024
Embora tenham me pedido muitos dados…
Embora tenham me pedido muitos dados chegou a tempo o produto.
8 marzo 2024
Traveling Salesperson
I wanted a CPAP for travel so I was interested in the Resmed mini. (I fly for work a lot so what a pain it is carrying large CPAP then looking for distilled water everywhere) After I got Dr. prescription the website was very easy to navigate and I received product quickly. Thanks
20 marzo 2024
Ordering was very easy
Ordering was very easy. My order was correct when received and well packaged.
1 marzo 2024
Warranty replacement done. Took several months until ResMed discovered the manufacturing problem and agreed to replace under warranty.
Warranty replacement done.
1 marzo 2024
Quick Delivery
What was good was that I received my purchase quickly. But the sales team was very impersonable.
13 marzo 2024
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