Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 2 stelle su 5

We purchased our Resmed travel cpac about 16 months ago. My biggest complaint is the head strap. It is weak, small and insufficient. It slides around my head which is very uncomfortable. If I lay sti... Leggi di più

Valutata 2 stelle su 5

Good equipment, but lousy customer service. My CPAP was heating too much and cracked my containers every 6-7 weeks. Sent it back, returned saying they had fixed it. Same problem as before. Sent it... Leggi di più

Valutata 5 stelle su 5

I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... Leggi di più

Valutata 4 stelle su 5

I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... Leggi di più

Dettagli dell'azienda

  1. Fornitore di apparecchiature mediche

Informazioni su ResMed Shop

Scritti dall'azienda

ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!

Explore ResMed’s range of AirMini products to help improve your sleep and your health:

Shop AirMini Shop mask packs Shop AirMini accessories

With the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.

All products are sold through Expedite, LLC, a ResMed company.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

1K recensioni

5 stelle
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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,3

Tutte le recensioni

(1086)

19 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Had a hard time initially finding what…

Had a hard time initially finding what I need to order, but once I did the process was easy.

11 marzo 2024
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Risposta di ResMed Shop

Hello Pat,

My name is Janeil, and I am with the ResMed Shop Customer Support Team. Thank you for taking the time to leave us a review.

We understand your frustration and apologize for any trouble this may have caused. If there's anything else we can do for you, please don't hesitate to reach out.

Valutata 4 stelle su 5

ResMed was great

ResMed was great. Item arrived quickly, no damage, they have a great return policy. Only reason I’m docking a star, and I feel ambivalent about it, is that the auto stop function just stopped working on my AirMini and I’ve only been using it for a week.

8 marzo 2024
Valutata 2 stelle su 5

Your phone support is less than…

Your phone support is less than professional. Very bitchy and condescending.

1 marzo 2024
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Risposta di ResMed Shop

Hi Scott,

My name is Janeil and I am with the ResMed Shop Customer Support Team.

We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow up and discuss this further.

Please let us know if you have any additional comments or questions!

Valutata 5 stelle su 5

This is the best!

I am having the best experience with a CPAP machine that I ever had. I have been using one for 17 years. This is the best! Why? It gives me detailed information on how I sleep each night and documents it for the future. It is the quietest, smoothest and overall most comfortable CPAP I have ever had. I highly recommend it.

15 marzo 2024
Valutata 5 stelle su 5

Ordering direct from the manufacturer…

Ordering direct from the manufacturer of such wonderful products is always a plus! The only issue I came across was the cushion I really needed was out of stock, so I had to go to a retailer to get it. But I prefer to order direct from ResMed! Ordering online is quick & easy, and order arrives pretty quickly!

20 febbraio 2024
Valutata 5 stelle su 5

Excellent customer service!

Your customer service representative, Michael was very communicative and very helpful in getting the prescription process moving. If it weren't for the difficulty on the Kaiser end, Michael would've been able to get them even faster.

26 febbraio 2024
Valutata 2 stelle su 5

The only good thing about this airmini…

The only good thing about this airmini is that it is super small and perfect for traveling. BUT IT IS LOUD AF! The air blowing through the tube is so noise it makes it difficult to even sleep!

26 febbraio 2024
Logo di ResMed Shop

Risposta di ResMed Shop

Hi Melissa,

My name is Janeil and I am with the ResMed Shop Customer Support Team.

We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.

Please let us know if you have any additional comments or questions!

Valutata 5 stelle su 5

Had a very positive customer experience…

Had a very positive customer experience with this company, they backed their product and offered a money back guarantee if customer wasn’t completely satisfied within 30 days. Definitely would have kept the product if humidification wasn’t a problem for me. Neither of the two humidifier cartridges worked for me as they didn’t provide enough humidity for me to properly breathe.

29 gennaio 2024

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