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Scopri cosa dicono le persone

Valutata 2 stelle su 5

We purchased our Resmed travel cpac about 16 months ago. My biggest complaint is the head strap. It is weak, small and insufficient. It slides around my head which is very uncomfortable. If I lay sti... Leggi di più

Valutata 2 stelle su 5

Good equipment, but lousy customer service. My CPAP was heating too much and cracked my containers every 6-7 weeks. Sent it back, returned saying they had fixed it. Same problem as before. Sent it... Leggi di più

Valutata 5 stelle su 5

I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... Leggi di più

Valutata 4 stelle su 5

I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... Leggi di più

Dettagli dell'azienda

  1. Fornitore di apparecchiature mediche

Informazioni su ResMed Shop

Scritti dall'azienda

ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!

Explore ResMed’s range of AirMini products to help improve your sleep and your health:

Shop AirMini Shop mask packs Shop AirMini accessories

With the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.

All products are sold through Expedite, LLC, a ResMed company.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

1K recensioni

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3,3

Tutte le recensioni

(1086)

19 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

What’s the story with repairs

What’s the story with repairs. My AirMini has a problem and you guys referred me to the retailer. They said to take it up with you. I seem to be caught in the middle. Have loved the convenience and portability of the product but it has developed a weird whine after it has been operational for a period of time. Have checked all connections, filters, etc. Restarts quietly but then does its whining thing. Thank in advance for your help.

22 aprile 2024
Logo di ResMed Shop

Risposta di ResMed Shop

Hi Peter,

My name is Janeil and I am with the ResMed Shop Customer Support Team.

We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.

Please let us know if you have any additional comments or questions!

Valutata 5 stelle su 5

AirMini is terrific!! Your service has been impeccable

Your service has been impeccable, and I love my AirMini. I bought it on your website using your clear instructions and model prescription, and I was thrilled to receive it within the week. It is tiny and quiet, and according to my FitBit sleep report, does as good a job as my big, bedside CPAP. I did have difficulty with setting up the app, but after I mentioned that in a review, ResMed customer service took the initiative to call me and walk me through it (!), and now the app works like a charm. Because of poor reviews about noise, I had delayed buying this little machine, but I believe it is actually quieter than my bedside model. It’s possible that noise increases with air pressure (just speculating). At my low volume (7), it is very quiet. What a great machine!

1 aprile 2024
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Risposta di ResMed Shop

Hi Joy,

My name is Janeil and I am with the ResMed Shop Customer Support Team.

We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.

Please let us know if you have any additional comments or questions!

Valutata 5 stelle su 5

Ordering was easy

Ordering was easy. Customer service was very prompt in replys. Looks like they are good products. I got the mini CPAP for traveling but haven't used it yet.

2 aprile 2024
Valutata 5 stelle su 5

Perfect for hospital stay

Love this tiny machine. I had to be hospitalized for surgery recently, so I packed my mini cpap and was so glad I did. It took up almost no space and worked perfectly.
WORTH EVERY PENNY!

29 marzo 2024
Valutata 2 stelle su 5

To many issues with my VA prescription…

To many issues with my VA prescription that didnt need to happen.

1 aprile 2024
Logo di ResMed Shop

Risposta di ResMed Shop

Hi there,

My name is Janeil and I am with the ResMed Shop Customer Support Team.

We're so sorry for all the trouble you've had concerning the prescription process. We are always looking for ways to improve our services and appreciate the feedback you have provided.

If there's anything else we can do for you, please don't hesitate to reach out.

Valutata 5 stelle su 5

Very pleased customer

I am extremely happy with the communication and service I received. I needed a portable cpap before a travel commitment and they did an amazing job of getting it out to me on time. And I love it!

3 aprile 2024
Valutata 5 stelle su 5

Grasp of my issues

Friendly, understood the issue I had, I liked that when there was a question he felt he could not adequately answer, he referred me to someone else. I like being able to speak with someone without going through a maze of “options”.

3 aprile 2024

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