Guinea Pigs Australia Recensioni 

317
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

I absolutely love Guinea Pigs Australia! Pretty much everything my guinea pigs have comes from here: their housing, bedding, enrichment toys and treats. The quality is always amazing, orders arrive qu... Leggi di più

Valutata 5 stelle su 5

I've been a regular for a while, never had any issues with orders. I did end up having an issue with my last order, however I contacted them and within a day it was all sorted and fixed up. Couldn't p... Leggi di più

Valutata 5 stelle su 5

Really helpful and passionate team. Thank you for getting my piggies Christmas gift here in time. They absolutely love their Ozzy cage. Super grateful for the hard work and amazing stock of Guinea Pig... Leggi di più

Valutata 5 stelle su 5

Love ordering from GPA, their liners are just adorable & perfect for keeping my GP Home clean & bright. When I needed help with purchases (as 1st time GP owner) I was met with lovely caring, helpful... Leggi di più

Dettagli dell'azienda

  1. Negozio di animali

Scritti dall'azienda

🐹 Unique, pigalicious products for small pets 🇦🇺 Australian owned and operated ✅ Biggest range for rabbits and guinea pigs ❤Small Family Business, support Local


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

317 recensioni

5 stelle
4 stelle
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4,7

Tutte le recensioni

(317)

77 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Its always a great experience going…

Its always a great experience going through guinea pigs Australia. The website is so easy you use. This is the 4th time now that I have bought something from here. It's always great quality and comes decently quick. I highly recommend guinea pigs Australia to anyone with small fur babies.

22 aprile 2024
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Risposta di Guinea Pigs Australia

Thanks so much Natasha for your 5 star review, we are so glad you find our website easy to use and enjoy the quality of our products. Thanks again! Nicola

Valutata 5 stelle su 5

10/10

10/10! Guinea Pig Australia has been great. I’ve been ordering with them for years for my Guinea pigs. Very quick delivery and response if any enquiries. Their products, hay and cages have been great too!

23 aprile 2024
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Risposta di Guinea Pigs Australia

Thanks so much for your 5 star review!

Valutata 5 stelle su 5

Extremely quick delivery

Extremely quick delivery, couldn’t be happier with purchase.

23 aprile 2024
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Risposta di Guinea Pigs Australia

Thanks Christine for your feedback, we are so glad we were able to deliver your order quickly for you. Thanks! Nicola

Valutata 5 stelle su 5

Multi Treat Pack

Received the whole package not long after ordering. Though 2 treat bags were unlabeled, by smell, I could tell which ones they were and have the full array.

22 aprile 2024
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Risposta di Guinea Pigs Australia

Hi Tabitha, thanks so much for your feedback, our apologies two of the treat packets were unlabelled. We hope your fur babies enjoyed their treats! Nicola

Valutata 5 stelle su 5

Best for Bunnies!

GPA is an awesome business with great options for all sorts of Small Exotic animals! They are consistent and competitive and I get pretty much all my food for my bunnies from them. Highly recommended!

22 aprile 2024
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Risposta di Guinea Pigs Australia

Hi Alex, thanks so much for your 5 star review!

Valutata 5 stelle su 5

I have 11 guinea pigs and 3 rabbits …

I have 11 guinea pigs and 3 rabbits can't do with out your pellets they just love them . I just love guinea pigs Australia great shop Shirley mawdsley

21 marzo 2024
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Risposta di Guinea Pigs Australia

Hi Shirley, thanks so much for your review, we are so glad all your fur babies enjoy our pellets :-) thanks so much for shopping with us - Nicola

Valutata 5 stelle su 5

Highly recommended for great piggy products!

Have shopped with GPA repetitively since my first purchase. Love the range of quality products and the cages are amazing. Our piggies also love the hay it’s the only place I purchase it from now! The team has always been approachable and helpful with any enquiries and I love supporting small family businesses l, so thanks for providing such an awesome place to shop for our little piggies team.

25 marzo 2024
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Risposta di Guinea Pigs Australia

Hi Kimberley, thanks so much for your 5 star review!

Valutata 5 stelle su 5

Really well-run small/family business

Really well-run small/family business of people who genuinely care about your pet. With specific regard to the online store; the customer service is personal, direct and conscientious. The processing and shipping of orders is fast and efficient, and if there's ever any issues, they get in touch asap and take the time to consider your needs. Don't let the name fool you - they care every bit as much about your bunny as they do about guinea pigs :)

The other side of their site is just as impressive, and I feel deserves a special mention; they have lots of informative and useful content on caring for guinea pigs - Niomie, who runs the business, is a qualified vet nurse who's owned guinea pigs since childhood. I'm a rabbit-owner myself, but I had guinea pigs when I was younger, and if I ever have them again, this part of the site is super good value for guinea pig owners. They have a section that helps you find rescues near you if you want to adopt, as well as exotic vets near you (which is super useful if you have guinea pigs and/or rabbits, because they definitely need specialised vet care, but small animal-specialist vets can be few and far between, depending on where you live - I live in Sydney, and I think there's still only something like, 5 or so in the whole of Sydney, despite it being the biggest city in the country). That same section will also help you find small animal pet-sitters near you (which, again, as with vets, is super useful cos most of the sitters that come up for rabbits on MadPaws, are people who have never actually owned rabbits, but own dogs and/or cats and figure rabbits will be a breeze - but if something goes wrong, you want someone who is familiar with the different type of care they need).

All in all, this is a great site if you have guinea pigs - but also if you have rabbits, I can highly recommend!

25 marzo 2024
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Risposta di Guinea Pigs Australia

Thanks so much for your review, we have loved reading your feedback :-)

Valutata 4 stelle su 5

Great product but lack of instructions

My experience with my first purchase and customer experience was great. The team is very accommodating and helped me solve my order issues quickly.
However as a first time c&c cage builder, there was lack of direction to get me set up and started. There are no instructions with the building kit, and I had to search for videos on youtube to build the stand and cage altogether. There is also no instructions on how to build the corflute pieces, in particular the loft piece is very confusing. There are cut outs and folds in places that I don't understand the reason for. It took me three attempts to build the loft cage correctly, as there is no guide on which way it should be facing or position to be built into. I still don't know if I have built the loft and loft corflutes correctly.
I also ordered the cage with clear panels however one of them has two deep scratches that I discovered after I peeled the protective film off.
One side of the black railing piece of the ramp also keeps slipping down which blocks the entrance to enter the ramp to go up to the loft. It took me 4hrs to build this from scratch not having a single clue where to start. The assembly time could have been cut in half if there were clear instructions included.
My pigs do love their new home but I realised it's difficult to clean the bottom level with the loft in the way, especially after securing everything with cable ties.
I appreciated that I was sent extra cable ties and connectors though, it will be helpful in the future.

22 marzo 2024
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Risposta di Guinea Pigs Australia

Hi Sarah, thanks so much for your feedback, we are always looking to improve our cage building videos and instructions and I have passed on your feedback to our management team. Please feel free to email customercaregpa@gmail.com regarding your clear panels, if they have arrived damaged we can certainly organise for replacement panels to be sent. Thanks again, Nicola

Valutata 4 stelle su 5

Full guinea pig set up

Purchased large cage double stand and kitchen. Everything arrived well packed in two boxes with nothing missing. Very satisfied with the products. One star taken as there is quite a large delay between placing order and the order being shipped compared to other small businesses I've purchased from.

25 marzo 2024
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Risposta di Guinea Pigs Australia

Hi Jess, thanks so much for your feedback. Nicola

Valutata 5 stelle su 5

PERFECT!!!

Excellent Quality! Amazing unique products that will make you want to go back and buy more:
TEN STARS:- ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

22 febbraio 2024
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Risposta di Guinea Pigs Australia

Hi Kerry thanks so much for your review!

Valutata 5 stelle su 5

Great quality product

Great quality product. Very happy with my purchase, easy to put together and practical.

20 febbraio 2024
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Risposta di Guinea Pigs Australia

Thanks so much for your 5 star review, we are so glad you are happy with your purchase - Nicola

Valutata 5 stelle su 5

Amazing and amazing products

Amazing and amazing products! Can't wait for the new cage liners

2 gennaio 2024
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Risposta di Guinea Pigs Australia

Hi Lisa-Marie, thank you so much for your 5 star review! We can’t wait to to share our amazing liners with you all :-) thanks, Nic - Customer Care Team

Valutata 3 stelle su 5
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Risposta di Guinea Pigs Australia

Hi Lisa, thank you for your review, my apologies shipping took too long for you. Unfortunately shipping across to WA from QLD can take longer than the rest of Australia, especially if the courier is experiencing delays. We are working on opening a small warehouse here in WA to reduce shipping times to Western Australia. Thanks again, Nic - GPA CustOmer Care

Valutata 5 stelle su 5

Loft

Great product, piggies love it 🥰

20 febbraio 2024
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Risposta di Guinea Pigs Australia

Hi Gina, thanks so much for your kind feedback, we hope your piggies are enjoying zoomies up and down the ramp! Thanks, Nic - GPA Customer Care

Valutata 5 stelle su 5

The CC cages are super easy

The CC cages are super easy and versatile, having the choice of buying entire setups and then being able to order extra parts is brilliant. Very helpful to change as needed.
We started with 2 little boys but now also have 2 girls...our home is being taken over !!!🐹🐹😄
We are not breeders though so the boys are going in to be desexed...we havent told them yet 🤫
Hence the extra cages, which i imagine will develop over time.
Having friendly support, great products I can trust makes our daily lives joyful.
Thanks again GPA 🐹

15 febbraio 2024
Non scritta su invito
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Risposta di Guinea Pigs Australia

Hi Elizabeth, thank you so much for your 5 star review! Once you bring piggies into your home you can’t help but add more! I myself started with 2 piggies and now have a herd of 7 :-) All of the team here at GPA are piggies bad and total understand our customers needs. We look forward to your future orders with us. Thanks again! Nic - GPA Customer Care

Valutata 5 stelle su 5

Fantastic products, fast shipping

My guinea pigs LOVE their new Ozzy cage and accessories - products came on time and are great quality. The staff were very knowledgeable and able to help with any questions. Will definitely be ordering again.

18 febbraio 2024
Non scritta su invito
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Risposta di Guinea Pigs Australia

Hi Sam, thanks so much for your kind review, we are so glad we were able to assist with your order. We love to help our customers and are here to answer any questions. Thanks again Sam, Nic - GPA Customer Care

Valutata 4 stelle su 5

Good

Got the product in great condition. Any issues/ delays were communicated and dealt with.

24 gennaio 2024
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Risposta di Guinea Pigs Australia

Hi Nefel, thanks so much for your review. We hope your small furries love their new products. We really hope your shop with us again in the future. Thanks, Nic - GPA Customer Care

Valutata 5 stelle su 5

Great customer service

Good price. Posted out quickly. And love the little extra gift of treats for my bunnies

23 gennaio 2024
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Risposta di Guinea Pigs Australia

Hi Heather, thanks so much for your 5 star review! We are so glad the extra treats were loved by your bunnies :-) thanks, Nic - GPA Customer Care

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