Guinea Pigs Australia Recensioni 

317
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

I absolutely love Guinea Pigs Australia! Pretty much everything my guinea pigs have comes from here: their housing, bedding, enrichment toys and treats. The quality is always amazing, orders arrive qu... Leggi di più

Valutata 5 stelle su 5

I've been a regular for a while, never had any issues with orders. I did end up having an issue with my last order, however I contacted them and within a day it was all sorted and fixed up. Couldn't p... Leggi di più

Valutata 5 stelle su 5

Really helpful and passionate team. Thank you for getting my piggies Christmas gift here in time. They absolutely love their Ozzy cage. Super grateful for the hard work and amazing stock of Guinea Pig... Leggi di più

Valutata 5 stelle su 5

Love ordering from GPA, their liners are just adorable & perfect for keeping my GP Home clean & bright. When I needed help with purchases (as 1st time GP owner) I was met with lovely caring, helpful... Leggi di più

Dettagli dell'azienda

  1. Negozio di animali

Scritti dall'azienda

🐹 Unique, pigalicious products for small pets 🇦🇺 Australian owned and operated ✅ Biggest range for rabbits and guinea pigs ❤Small Family Business, support Local


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

317 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(317)

77 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

One happy piggy!

Great communication and shipping was fast. My Guinea pig loved the products and enjoys having privacy in his beds. He also enjoys the toys and loves his spring themed cage.

24 settembre 2024
Valutata 5 stelle su 5

I always love buying from Guinea Pigs…

I always love buying from Guinea Pigs Australia. They have a fantastic range of top quality products. My family and our piggies love the cages, liners, accessories and treats! The piggies especially love the free treats that we often get with our orders! The cages and liners have made caring for and cleaning up duties so much easier than other alternatives we have tried. Less time cleaning means more time playing with our furry potatoes!

23 settembre 2024
Valutata 5 stelle su 5

Packaged well, no issues at all!

Everything went smoothly! All of the items were packaged nicely, nothing was missing. It's helpful that they also include an instruction link (QR code) and manual for the cage set up. I really appreciate the treats for my fur babies too. The only con was that I had to wait for my order to be ready for it to ship out (ordered 8th AUG, shipped 23rd AUG, arrived 1st SEP). But overall, it was still a very quick delivery if you don't consider the time I had to wait for the order to be ready. I highly recommend this service and their cage set ups for guinea pigs, rabbits and small animals alike!

1 settembre 2024
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Risposta di Guinea Pigs Australia

Hi Shanice, thanks for much for your review. Our apologies for the delay with shipping, unfortunately when we are experiencing a high volume of orders our processing times can slow down. We are working hard at our warehouse to ensure all orders are shipped out within a 2-3 day time frame and we are looking at hiring more staff. Thanks so much again, Nic - GPA Customer Service

Valutata 5 stelle su 5

Good things take time!

Everyone was happy to answer my questions about my preorder and despite waiting a longer time than expected, I'm very happy with the products! Thank you for making my piggy boys so happy!

19 agosto 2024
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Risposta di Guinea Pigs Australia

Hi Maria, thanks so much for your kind review. We are so glad you are happy with our products. We hope you shop with us again in the future :-) thanks! Nic - GPA Customer Service

Valutata 5 stelle su 5

Lovely new homes

We loved everything we bought and the bunnies love it too they are happy in their new homes

24 luglio 2024
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Risposta di Guinea Pigs Australia

Thanks so much for your review! We are so glad your bunnies love their new Ozzy homes!

Valutata 5 stelle su 5

Hello u guys are the best my babies…

Hello u guys are the best my babies love their new hay bag great response time excellent delivery time and always keep in the loop about our purchase 100 percent good quality too thanks

22 luglio 2024
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Risposta di Guinea Pigs Australia

Thanks Deidre for your review, we are so glad your fur babies love their new hay bags :-)

Valutata 5 stelle su 5

Fast delivery

Fast delivery. Product was as described. Easy transaction. Guinea pig loves them.

22 luglio 2024
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Risposta di Guinea Pigs Australia

Thanks Kim for your 5 star review!

Valutata 5 stelle su 5

Always a great experience

Great communication. Prompt delivery and good quality products. I always buy my cage materials from Guinea pigs Aust and have never been disappointed.

25 giugno 2024
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Risposta di Guinea Pigs Australia

Hi Jackie, thanks so much for your feedback :-)

Valutata 3 stelle su 5

Poor Packaging for Overseas Shipping

Product looks ok but the packaging could have been much better as it was destroyed in shipping and as I brought it intou house the connectors were falling out and I was missing a total of 9 of them. Very sad as I was super excited about having a colored stand.

2 luglio 2024
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Risposta di Guinea Pigs Australia

Hi Brandi, thanks for your feedback, our apologies the boxes where damaged on arrival we have put in a claim with Australia Post the courier. Unfortunately once parcels leave our warehouse they are in the hands of the courier and out of our control. I can see we shipped replacement connectors and grids asap for you to the USA. Please feel free to contact us at customercaregpa@gmail.com and our team will happily assist. Thanks, Nicola

Valutata 5 stelle su 5

Very good

Very good, thank you GPA!

24 maggio 2024
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Risposta di Guinea Pigs Australia

Thanks Jacob for your 5 star review :-)

Valutata 3 stelle su 5

Hi I am a little disappointed at the…

Hi I am a little disappointed at the moment my package has been on hold for several days now in mackay by the delivery company aramex reason is sender has asked for it to be put on hold. Can you please explain. The amount of money I spent it's not good enough.

24 maggio 2024
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Risposta di Guinea Pigs Australia

Hi Amanda, thanks so much for your feedback. Our customer care team contacted Aramex as once we have shipped your order we would not ask for the courier to place the parcels on hold. I can see they delivered your items on the 12th of June. Please feel free to email us at customercaregpa@gmail.com and our team will be more than happy to assist with any courier issues. Thanks, Nicola

Valutata 5 stelle su 5

Great cage

Great cage, good price, reasonable shipping time.

23 maggio 2024
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Risposta di Guinea Pigs Australia

Thanks Sarah, we hope your fur babies enjoy their GPA order :-)

Valutata 5 stelle su 5

Good company to do business with

Good company to do business with, kept in contact with me and the beds were good quality

22 maggio 2024
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Risposta di Guinea Pigs Australia

Hi Noelene, thanks so much for your 5 star review, we are so glad you liked the quality of our beds. Quality is our number one priority :-)

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