Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I ordered these underwear for bladder leakage. I have a trip planned and didn't want any unpleasant surprises. My order arrived fairly quickly and I washed them per instructions. First off, the fit... Leggi di più

Valutata 1 stelle su 5

The new underwear has a much lower absorbent area, so it doesn’t properly cover where protection is actually needed. That means a much higher risk of leaks. It really feels like they are cutting cost... Leggi di più

Valutata 3 stelle su 5

Investing in period underwear has really changed my life. However, the cost for each item is ridiculously high in my opinion, especially for slight changes in designs. I've bought at least ten items o... Leggi di più

Valutata 2 stelle su 5

Probably the most absorbent (and expensive) period underwear I have tried. But its honestly not worth it when the band around the waist is so unforgiving. The rest of the underwear fits me perfect. If... Leggi di più

Dettagli dell'azienda

  1. Negozio di biancheria intima

Informazioni fornite da varie fonti esterne

The only period-proof underwear. Because every person with a period deserves peace of mind. Learn more!


Informazioni di contatto

  • West 26th Street 601, 10001, New York, Stati Uniti

  • shethinx.com

1,4

Pessimo

TrustScore 1.5 su 5

84 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,4

Tutte le recensioni

(84)

7 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Not for gushes

I ordered these underwear for bladder leakage. I have a trip planned and didn't want any unpleasant surprises. My order arrived fairly quickly and I washed them per instructions. First off, the fit is strange. For a panty that is supposed to hold leaks, the leg opening is really big. Most importantly though, these are not designed for gushes. It rolled right off the "pad" and out the ill fitting leg. So dissapointed, especially after spending so much!

9 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

I used to trust Thinx, but not anymore

The new underwear has a much lower absorbent area, so it doesn’t properly cover where protection is actually needed. That means a much higher risk of leaks. It really feels like they are cutting costs on the most important part of the product.
On top of that, I was shocked to learn about the PFAS concerns surrounding Thinx after having worn their underwear for years.

10 agosto 2026
Non scritta su invito
Valutata 2 stelle su 5

Hurts to wear

Probably the most absorbent (and expensive) period underwear I have tried. But its honestly not worth it when the band around the waist is so unforgiving. The rest of the underwear fits me perfect. If I size up it sags. If you are bigger or bloat during your period I honestly wouldnt reccomend. It genuinely causes me a LOT of pain when Im flaring up with my endo which makes it utterly useless for me. Ive had better luck with cheap hanes period underwear in terms of comfort. You'd think a period underwear company would be more mindful about a big tight not very elastic band pressing down right exactly on your uterus/abdomen when pain and bloating is so common. They didnt. I prefer re-usable pads now for the most part

10 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Not displaying my review on website

Thinx has raised their prices while lowering their quality. When I left a negative review on their website on a product I purchased, they didn't post the review alongside the positive ones. They are deliberately silencing bad review on their site, so while they have a good return policy, they are not trustworthy.

5 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Contacted them because I heard about…

Contacted them because I heard about the lawsuit in the US because of dangerous material found in their underwear. They didn’t response and ignored my messages for some time, then they sent me avoidant messages ignoring the subject. Dodgey company. If there was nothing untoward going on they could have reassured me. Their customer service is awful.

26 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Beware of this company

Beware of this company. Think makes it nearly impossible to return items. They place barriers to accessing a human to help with the return process and you have to wait for approval for a return. My approval never came and I went in circles with a chat bot. I eventually put the underwear in the trash where it belongs. Didn't realize until after I purchased that Thinx had a class action lawsuit against them for putting poisonous chemicals PFA's into their products and lying to consumers about it.

21 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolutely Horrible

Given the recent findings about tampons & pads I came across Thinx and after looking at their products I decided to place an order, only to find out that they settled a lawsuit in 2023 that had to do with their products containing PFA’s. I went to cancel my order, only a few minutes after I placed it, only to be told that they can’t cancel orders because their team has such a quick turn around time and they want to get my order to me as soon as possible. (This is completely false. It took them three business days to process and ship out my order. Five days all together, during which time they had plenty of time to cancel my order.) I got my order and since I knew I already wanted to return it I went to their website and immediately started the return process only for the website to tell me that three of the items that I ordered “do not meet conditions for return”. There’s no explanation as to what that even means and how they determine that, especially since I literally just recieved my order and haven’t opened any of the items in the order. Contacted their customer service and am waiting for a response but at this point I’m fed up and want nothing to do with this company ever again. Don’t order from them. Don’t trust them.

20 luglio 2024
Non scritta su invito
Valutata 2 stelle su 5

Works ok, but deceptive sales

The underwear itself is ok, but the selling process is deceptive. I ordered sale items and their website changed my size sneakily as the page went from choosing to cart, so I wouldn't notice. I wear an L in their size and now have very expensive 1x and 2x underwear that's totally useless for the purpose for which it is designed because it's like clown wear.

They're claiming I ordered this on my own: I would never go from an L and skip past XL AND X to get to 1X and then 2X? Who knowingly orders four sizes too large for them?

24 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

about a year since i started using…

about a year since i started using these and they basically became regular underwear. no absorption even tho it's the max absorbent ones. also with the lawsuit and horror stories, there's no reason to give this company any money. i'm now testing out other brands of period underwear such as modibodi and the period company

3 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Read ANY and ALL fine print

Read ANY and ALL fine print. I ordered sale items and I ordered a bunch and different sizes and styles. ALL were too big. My invoice in the box and email said I can return within x amount of days so I tried to send them back for an exchange only, not refund. I was told I couldn’t return sale items. I was so frustrated because I didn’t see that information anywhere and my invoices stated otherwise and no one cared. That was not ok. Of course with the class action lawsuit I’m thankful they didn’t fit.

15 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Fuyez mesdames !

C'est très clair et très simple : ces culottes ne retiennent absolument rien. Je sors de la douche, j'enfile ma culotte Thinx, je m'assoie sur mon lit pour mettre mes chaussettes, je me relève : du sang sur mon drap.

Bon, je mets une autre culotte Thinx, je pars au boulot... Dieu merci j'avais un manteau long et on se caille au bureau car mon pantalon beige a été tâché comme si je n'avais pas mis de culotte... Je suis rentrée le midi manger à la maison et me changer : retour aux protections "normales" type Nana au moins c'est efficace...

Quelle déception et quelle perte d'argent surtout ! Fuyez mesdames !

9 marzo 2023
Non scritta su invito
Valutata 1 stelle su 5

This company is involved in a class action suit for dangerous and false advertisement

I’ve tried contacting this company for nearly a month, to get answers from them about the class action lawsuit they are involved in, but they refuse to reply. They are being sued in federal court for false advertising and using dangerous and toxic chemicals in their products, in spite of advertising that nothing toxic is used. I have been asked to join the class action suit, but am choosing a personal lawsuit instead because I have worn their products for years, trusting that their advertising was truthful. Who knows what risk I have incurred or what disease I might end up with because of their products!! Buyers need to be aware that this company is currently involved in a class action suit in federal court, and avoid using this company’s products!

20 febbraio 2023
Non scritta su invito
Valutata 1 stelle su 5

Thinx for nothing, cancer-peddling charlatans

Like many women, I was misled by their marketing. Who knows what damage I’ve done to my body wearing underwear with PFAs in it. I have Polycystic Ovarian Syndrome and never thought my underwear could have been the cause. And I washed my regular clothes with these too, likely contaminating everything with cancer-causing PFAs. Thinx should be shut down. They stain and stink almost instantly, besides. I’m so upset that I bought these underwear for years. Such a disappointment.

7 febbraio 2023
Non scritta su invito
Valutata 1 stelle su 5

Total fail

I wish I could post photos. Absolute fail. I was wearing a backup pad which worked like a charm but there was some overflow. The overflow went right through the Thinx underwear as if it was plain underwear! It couldn't even handle overflow!! Contacted Thinx and the response I got was, "Sorry, you got those on sale, so no refund for you." That's not even what I wanted. I wanted an explanation. I'm glad I was home when this happened. PFA's aside, I'm never buying from them again.

26 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

Disappointing

Got stung with import tax (fair enough not their fault!), but it made them that much more expensive. I bought medium, and they are uncomfortably tight, particularly around the leg holes. A year on they are looking fairly wrecked too. Not as absorbent as I would have hoped, I use them with my mooncup on heavy days, and only on their own towards the end of my period. Overall very disappointing purchase.

10 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

My sister tossed all her underwear for…

My sister tossed all her underwear for these. Her reward? Yeast infection after yeast infection, BV and finally, fibroid tumors. Turns out it was her underwear. The chemicals in these panties are causing real physical trauma to real women. This has to stop.

24 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

What happened to good ol' Thinx?

I'm having the same issue as others here are saying.
I've been a customer of Thinx since 2017. I noticed early on that the quality was kind of meh. And they are not cheap. But back then, we didn't have many options, and the customer service used to be very good, so I made a few purchases through out the years. Nowadays, we have more companies making similar products with better quality and better price, so I hadn't gone back to Thinx in a while. But their recent sale was too appealing to pass, so i bought a few. What I received was not the same product I was hoping for, and when I contacted the seller (more than a few times) there was no response. I was sure that the issue was going to be solved. It had always had in the past. But not anymore it seems. There must have been a change in the management or something. Anyways, this is disappointing.

20 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

If you have money to burn…

I bought 3 pairs for my daughter. It turns out I should have ordered the next size larger. When I tried to exchange (not return, but exchange) they told me that because they were on sale (not clearance) they were non-returnable. These things are EXPENSIVE and their customer service doesn’t give a whip about their customers. There are other companies out there with similar products, and perhaps are companies that care about their customers and generating repeat business. I will gladly give them my business but Thinx, you need to “thinx” about the big picture.

26 dicembre 2022
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più