Had not considered Shepherds Friendly before. Opened a stocks and shares ISA which was a very easy process. Website is easy to navigate, clear and concise. Just need to ISA to perform well!
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
We Set up a trust fund for our son in a matter of minutes with a bank transfer each month to go into his funds. My daughter who has recently turned 18 last year had her trust fund in shepherds friend... Leggi di più
Signed up for a shares ISA via an advertisement offering Cashback via Quidco. Was happy to save the money to meet the requirements to receive £240 cashback and Quidco themselves were offering a £100 b... Leggi di più
L'azienda ha risposto
i do sincerely apologise for the review I left yesterday frustrated as I am out of the UK and had completely forgotten it was a bank holiday. It was even worse when the voice message didn't specify... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
It is an incorporated society in the United Kingdom within the meaning of the Friendly Societies Act 1992.
Informazioni di contatto
High Street 2, SK8 1AL, Cheadle, Regno Unito
- shepherdsfriendly.co.uk
4,1
Molto buono
975 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Thinking I had paid to find I had to do…
Thinking I had paid to find I had to do it all again, not good
2 aprile 2026
Non scritta su invito
Risposta di Shepherds Friendly
Hello Simon,
Thank you for your review. I'm sorry to hear about your experience. I'd like to look into this for you, but I need a few details. I've sent you an email through Trustpilot asking for these. Please could you reply to the email with your full name, plan number and email address?
If you have any questions or further feedback, please don't hesitate to reach out to our Member Services team here: https://www.shepherdsfriendly.co.uk/help-and-support/.
Kind regards,
Lauren
Great company
Very clear information about the products on offer and extremely easy to open a plan. Regular updates on how the plan is performing. Great service
1 aprile 2026
Non scritta su invito
Great experience when opening an ISA with Shepherds Friendly
The agent I spoke to was extremely helpful and very professional. She covered everything I needed to know about opening an ISA.
1 aprile 2026
Non scritta su invito
Easy to set up and company was excellent
Easy to set up and company was responsive
4 marzo 2026
Non scritta su invito
Offered £325 bonus through website…
Offered £325 bonus through website TopCashback, and then declined the claim. One star review!
2 gennaio 2026
Non scritta su invito
Risposta di Shepherds Friendly
Hello,
Thank you for your review. I'm sorry to hear about your experience. I'd like to assure you that our cashback and voucher offers are honoured when all terms and conditions are met.
So that I can look into this for you, I've sent you an email through Trustpilot asking for more information. Please could you reply with your full name, plan number and email address?
Or, you can reach out to our Member Services team here: shepherdsfriendly.co.uk/help-and-support/.
Kind regards,
Elena
Easy to set my account up
It was easy to set my account up and arrange a monthly direct debit. My first payment went in on the planned date. Great communication upon setting up my saving plan.
23 marzo 2026
Non scritta su invito
Very easy to progress through…
Very easy to progress through application and start a policy. Easy to select what is best for me and set a budget.
24 marzo 2026
Non scritta su invito
A Great Introduction to Investments
Really simple setup, all done electronically and everything seems really clear. Great initial offer to start with and hoping to get some great returns from my investments. I like the app and how clear all the documentation was too.
23 marzo 2026
Non scritta su invito
Shepherd's Friendly got back to me…
Shepherd's Friendly got back to me straight away with a reply to my question. Thanks
31 marzo 2026
Non scritta su invito
Isa set up
Really easy and straight forward to open isa, lots of information to help make informed choice, options of investment opportunities
30 marzo 2026
Non scritta su invito
no cashback for almost a year!
Opened ISA with SF in may 2025 via quidco cashback.
it says cashback claim can take up to 6months, but its been almost a year with no response. when contacting quidco they say retailer hasnt responded yet. easy to trick people and they they money, harded to meet their own obligations. shamefull business tactics, especially for company that you trust your money with!!
4 maggio 2025
Non scritta su invito
Risposta di Shepherds Friendly
Hello Hubert,
Thank you for your review. I'm sorry to hear about your experience. I'd like to assure you that our cashback and voucher offers are honoured when all terms and conditions are met.
I've looked into this for you, and the transaction didn't track through Quidco. Whilst most transactions track successfully, this can happen occasionally, particularly if Cookies are rejected.
We'll pay the cashback to Quidco on the 3rd April and then they will credit it to your account. This may take a few days.
If you have any questions in the meantime, please don't hesitate to reach out to our Member Services team here: shepherdsfriendly.co.uk/help-and-support/.
Kind regards,
Elena
The investment plan is easy to…
The investment plan is easy to understand and transfer funds
26 marzo 2026
Non scritta su invito
Simple
Simple to access, informative, effective, efficient and easy to use
24 marzo 2026
Non scritta su invito
I opened a junior ISA
I opened a junior ISA, arranged £1000 to be deposited and claimed £125 bonus. A total of £1125 appeared in the account within the day but then it all disappeared and a week later it keeps showing £0! Not impressed. Spoke to a very nice man and assured me they will investigate and get back to me in 2-3 days. Fingers crossed. At least the money has not gone from my account.
Also, it is very difficult to find the log out button on your webpage. Poor security.
UPDATE 01/0/2026 I had to call again a week later to find out what is happening with my account because no one followed up on it as promised. My initial payment did not go through but no one could tell me why and no one bothered to follow up on that to make sure I knew what was going on.
I have lost all trust and confidence in Shepherds and cancelled the account. I will not use them again.
27 marzo 2026
Non scritta su invito
Risposta di Shepherds Friendly
Hello Kate,
Thank you for your review. I'm sorry to hear about your experience. I'd like to look into this for you, but I need a few details. I've sent you an email through Trustpilot asking for these. Please could you reply to the email with your full name, plan number and email address?
If you have any questions or further feedback please don't hesitate to reach out to our Member Services team here: https://www.shepherdsfriendly.co.uk/help-and-support/.
Kind regards,
Elena
All the information I needed was there…
All the information I needed was there to hand to read through and understand the plan. It helped me chose the right thing for me and so I signed up right away.
19 marzo 2026
Non scritta su invito
Very good e perfect no constant phone…
Very good e perfect no constant phone calls really happy
24 marzo 2026
Non scritta su invito
Easy to set up and the app / website is…
Easy to set up and the app / website is easy to use and navigate
17 marzo 2026
Non scritta su invito
I took out a policy
I took out a policy.
Very easy to set up online.
Excellent quote especially as I am over 50.
Thank you.
4 marzo 2026
Non scritta su invito
Easy to set up and everything is in one…
Easy to set up and everything is in one place in an easy to navigate app.
7 marzo 2026
Non scritta su invito
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