Lovely friendly store. Plenty of clothing hoice for young and mature and also in household Dept. Staff SO helpful. Was in Dun Laoghaire store today looking for trousers for my Aunt who is tiny. Dere... Leggi di più
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Scopri cosa dicono le persone
Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Leggi di più
No email received to say it online (click & collect) order was ready for collection from store, yet I received a separate email from Shaws this morning advising how to care for my purchase now that i... Leggi di più
I had to report a faulty item I had bought online at Shaws Department store's before Christmas. I put off emailing Shaws as I did not need the inconvenience of it so close to Christmas. However, m... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.
Informazioni di contatto
New Road, Portlaoise, Co. Laois, R32 NN2P, Portlaoise, Irlanda
- 057 869 2300
- online@shaws.ie
- shaws.ie
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Where to start
Where to start, I went in to book an appointment for some individual eyelashes. First at Christmas she kept working I presumed she did not hear me! I just thought she was busy. I went in last week and she told me to go to Linda maher "it's cheaper" so now at this point refused me an appointment three times. I didn't get the blatent discrimination till the third refusal of an appointment. I'm disabled so I don't know if it was the disability or she judged I was to low class and suggested Linda maher! Her estimation not mine I will add of Linda maher salon (cheap). I'm considering legal action against shaws. They are under a rebrand all under one roof so to speak hair outfit eyelashes makeup. When you have a few judgemental sales staff looking at a person that's disabled, making paying customers uncomfortable and denying service. I will consult my solicitor for legal advice against shaws blatent discrimination. It's not the first time a sales woman was rude there's two others was quite openly hostile when I asked for assistance plus the eyelash woman, quite a pattern emerging mainly with two women of the sales staff that's there years. At the very least the manager will need to have a chat with the jaded so called customer service sales people . In saying that there is more good sales persons than bad in shaws mainly a small platinum haired gorgeous woman don't know her name will update when I do that goes beyond to chat and assist and one of the counter girls is exceptionally helpful she wears a hairband will find out your names and update. I will update if and when I seek legal advice for the discrimination. This is shaws of carlow .
No problem from start to finish
Great store something for…
Great store something for everyone.Ordered an Air fryer recently excellent service.

Risposta di Shaws Department Stores
Bit of a wait for the click and collect
I had a click and collect order. It took a long time to arrive for collection. Otherwise fine.
My purchases were as described …
My purchases were as described delivered on time .very happy sizes good thank you.😀

Risposta di Shaws Department Stores
Good quality and service
Love the coat I purchased very good quality and fast delivery

Risposta di Shaws Department Stores
Good experience
Ordered before Christmas and received very quickly. Found out before New Year that cardigan I had purchased had a faulty front seam. Shaws arranged courier collection (excellent communications) and was refunded about a week later. Very happy and would shop again.

Risposta di Shaws Department Stores
Didn't have everything I ordered but…
Didn't have everything I ordered but did let me know and I got a refund

Risposta di Shaws Department Stores
Ordered item to collect click & collectin wrong store
Ordered item to collect in wrong store. Emailed and was delivered to my local store

Risposta di Shaws Department Stores
I made a purchase on the 21st and as of…
I made a purchase on the 21st and as of today the 1st Jan no idea when it will be ready for collection. It might be Christmas and new year but that’s no excuse.
Excellent service from start to finish
Excellent service from start to finish
Best I have ever received
Only took 3 days from order to delivery

Risposta di Shaws Department Stores
Excellent
Excellent. Purchased two items. Arrived on time, and were exactly as presented online. Beautiful. Thank you. I will definitely buy from Shaws again, and I highly recommend.
Had to return and asked if I could do…
Had to return and asked if I could do it at a local shaws.
Got an answer asap was told no problem.
Was told how to do it.
Got there and even though very busy at 10.30 in the morning they sorted me out in no time.
Thank you.
amazing service delivered on time loved my purchase good prices
amazing service delivered on time
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