Lovely friendly store. Plenty of clothing hoice for young and mature and also in household Dept. Staff SO helpful. Was in Dun Laoghaire store today looking for trousers for my Aunt who is tiny. Dere... Leggi di più
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Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Leggi di più
No email received to say it online (click & collect) order was ready for collection from store, yet I received a separate email from Shaws this morning advising how to care for my purchase now that i... Leggi di più
I had to report a faulty item I had bought online at Shaws Department store's before Christmas. I put off emailing Shaws as I did not need the inconvenience of it so close to Christmas. However, m... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.
Informazioni di contatto
New Road, Portlaoise, Co. Laois, R32 NN2P, Portlaoise, Irlanda
- 057 869 2300
- online@shaws.ie
- shaws.ie
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Lovely friendly store
Lovely friendly store. Plenty of clothing hoice for young and mature and also in household Dept. Staff SO helpful. Was in Dun Laoghaire store today looking for trousers for my Aunt who is tiny. Derek, the Manager there was incredibly helpful, going up to stock room (a couple of times) to get several trousers for me in the size I was looking for, when he saw me searching through the rails in the store. Could not have been more helpful 10+ stars for customer service
Absolutely Dreadful!!!
No email received to say it online (click & collect) order was ready for collection from store, yet I received a separate email from Shaws this morning advising how to care for my purchase now that is was home from the store.
Order was made online 8 days ago!! .. waiting and followed up twice with company since then.. absolutely dreadful service
Always great sales
Always great sales, I ordered online fast delivery. Great variety from home, cosmetics and fashion. Highly recommend.
Good communication and didn't wait too…
Good communication and didn't wait too long for click and collect
Amazing customer service instigated by…
Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able to collect from DL. Shaws staff could teach other retailers a thing or two. Thank you Shaws!
From the time of ordering to delivery…
From the time of ordering to delivery everything worked very smoothly and I was very impressed with the entire process
Deteriorating standards
Visited Shaws in Castlebar today (lunchtime). Was visiting for vitamins and bedlinen. There were five customers in the healthcare section, all looking for a member of staff but there were none. After a few minutes I decided to pick up the bed lined brand I was looking for and come back to healthcare. Could not find the brand in Shaws even though I check the brand on Google and Shaws was top of the list? Tried to find a staff member, but the one person was deep in conversation with friends discussing a debs that was being held on bank holiday Monday? I went to the counter to seek assistance. There was a lady serving a customer at the till and a man, who didn’t seem to have a uniform or name tag, who looked at me twice and turned away twice. Eventually he turned and asked if I needed help? I was surprised that he was a staff member and asked about the linen brand to which the lady assisted advised they could have it for sake in a different Shaws branch? I was not aware Shaws was a concession brand where different branches sold different ranges?
I left, passing the healthcare section, still staff less. A dreadful shopping experience.
Easy ordering
Easy ordering. Click and collect was within the 3-5 days and pick up was simple and quick.
Excellent service
Excellent service. Ordered on a Thursday night, arrived on Saturday morning! Packaged with care. No complaints.
Supper efficient delivery
Supper efficient delivery. Beautifully and carefully wrapped. Well done team. 👏
I purchased 10 Bone China Mugs as advertised and received 10 Mugs Made in China. 6 of the mugs broken in the box when I opened it , so in total I received 4 mugs and returned 6 which cost me €6 retur
Don't false advertise on you website. Mugs are advertised as Bone China , the ones I received are not bone China. They are made in China which is not the same. It cost me for the delivery and for the return.
Great price for my product and…
Great price for my product and efficient next day delivery. Thank you
Just so easy to shop with and super…
Just so easy to shop with and super fast delivery
I got exactly what I ordered and the…
I got exactly what I ordered and the staff were lovely
Shaws in Athy, Kildare
Shaws is a wonderful Store to shop in and there is a great variety of products and reasonably priced. The staff are so kind and helpful.
Shop here a lot and staff are always so…
Shop here a lot and staff are always so friendly and helpful.
When in to shows today to find a bra…
When in to shows today in the crescent shopping centre in limerick to find a bra that fits tried on some ..Ella came to ask if I needed help . She went above and beyond to help me while she was helping another lady . If all store could have girls like Ella the more customers they would have .
Ella is a credit to your store . 10 out 10 . Fabulous girl
Geraldine ..
Lace cardigan much too big....I did…
Lace cardigan much too big....I did follow the size guide. Colour not as expected. Have returned it for a refund.
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