Shaws Department Stores Recensioni 

Shaws dungarvan answered phone prompty and advised they would keep product for collection that i wanted
Shaws in waterford did not answer phone on 3 attempts
What a difference in 2 similar stores customer service

The ordering online was easy and straightforward…I liked that you kept me informed as to the status of my order…thank you … I will definitely recommend your website to friends and family who need clothing!!!

I recently visited the Limerick Shaws store & staff member Annemarie helped me she was so efficient pleasant & friendly & went over & beyond to make sure I got the correct item. Annemarie is an great asset to shaws & deserves recognition as her customer service was outstanding thanks Annemarie

Received the wrong order and requested it to be picked up to get a refund. I couldn't be told the pick up time so I waited all day from early morning for it to arrive. Was told the order failed so have no idea what happened. Still need the order to be picked up so I can get refund. Total nightmare

All great, very happy customer ☺️

Ordered my sandals, arrived two days later. Superb service. Delighted. So easy

The price was good and the delivery quick.

Ordered an item from the website which was marked as a Medium, I received a small medium and when I contacted 'Customer Service' they at the same time told me they had fixed the mistake on the website, while also explaining there was nothing wrong and I wasn't entitled to a refund unless I paid to return it.
I had already paid the delivery charge and to return, would have to pay the postage fee too.

Avoid shopping here, as if you get sent the wrong items you'll be out of pocket yourself to rectify Shaws error.

Service, returns, excellent in all transactions I have had with you

Well I bought something from Shaws just recently, that unfortunately was unsuitable for my needs and I can honestly say the staff were completely understandable and made a full refund immediately. It was my fault so had nothing to do with them but unquestionably they looked after me.

Jacket is lovely, was well wrapped. Delivery and comms were efficient.

Would be happy to recommend

Fast delivery of Mango coat and delighted to have discount as well.

Prompt service, kept up to date as order was processed, very pleased with my purchase and fast delivery.

Straight forward service delivered to my door.

Excellent service. Great quality product.

Horrible online order customer, not only do they take ages to update the order information but I have had multiple times them canceling my order without reason when I’ve been waiting on them for days to send me my order updates. I would only be notified after I email them asking where my order is and they just blatantly reply by saying ‘your order will be refunded’ without any explanation. They confirm the order, charge my card and then sit on it for it for days until I email them for a follow up only to get a reply that they’ll be refunding me. Highly unprofessional!

Ordered a gift card.It arrived so quickly.Great service

Friendly, efficient staff. Always good quality products.