Lovely friendly store. Plenty of clothing hoice for young and mature and also in household Dept. Staff SO helpful. Was in Dun Laoghaire store today looking for trousers for my Aunt who is tiny. Dere... Leggi di più
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Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Leggi di più
No email received to say it online (click & collect) order was ready for collection from store, yet I received a separate email from Shaws this morning advising how to care for my purchase now that i... Leggi di più
I had to report a faulty item I had bought online at Shaws Department store's before Christmas. I put off emailing Shaws as I did not need the inconvenience of it so close to Christmas. However, m... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.
Informazioni di contatto
New Road, Portlaoise, Co. Laois, R32 NN2P, Portlaoise, Irlanda
- 057 869 2300
- online@shaws.ie
- shaws.ie
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Delighted with my new summer jacket
Delighted with my new summer jacket. It is was exactly as it was described online. Very good value and great prompt service.
Simply a great online choice for me
Simply a great online choice for me, affordable and so efficient on delivery time. Thank you, Shaws Department Store 😊
Very prompt delivery!!
Excellent staff and excellent service
Very satisfied
The bed linen I ordered was well priced, good quality and delivered on time.
Shaws in dungarvan co waterford is…dog friendly! Amazing find
Shaws in dungarvan co waterford is fabulous 👌 a big bonus for us is that's it dog friendly and the staff love to greet people with their dog. Makes a great change to us as we like to take a spin out at the weekend and its nice to know that if you want to shop you can do so.
Great service
I was in theLimerick store today. Orla went above and beyond to help source the top I wanted in my size. So helpful and professional. Fantastic service
Carlow Store
Carlow Store
Approached counter to ask about foundation. Assistant literally pointed to area of shop floor but never even offered help with choosing correct shade etc. Very unhelpful. The second assistant behind counter as I paid was more interested in checking her phone than customers.WILL NEVER SPEND HERE AGAIN.
Order was correct
Order was correct. And delivery was excellent and really fast. Will definitely order again.
Staff constantly watching over and following me
The staff are and have been very helpful in the past however recently when I have been in the store and looking at the makeup section there always seems to be a member of staff following me around and watching over me. I thought they would ask if I needed any assistance however they just continued to follow me around and watch everything I was doing which made me feel very uncomfortable. If I was acting suspiciously I might understand but I was simply browsing products and in turn felt as though I was being watched like a thief.
Excellent website
Excellent website. Great range of products. Had my order within a couple of days.
Attitude of the staff
Attitude of the staff. I visited the Athy shop with my family on 19th of feb 2025... The security was behaving very much rude, as if I am there to rob something.... The moment i entered the shop he is behind me.. It was annoying.. So i dropped my plan to shop more and just payed for the minimal stuffs what I picked and i have to leave..
Tis is very annoying.. Please be noted that I own my own house( not social home) and two cars and other expensive gadgets.. Both me and my wife are well earning with reputed jobs.. There is no need to rob any thing from anyone..
So i need to give a an under rating for your shop.. The behaviour from your staff was very much rude.. Hence I am not going to recommend your shop to any of my friends or families anymore. Thankyou
Happy shopping
Easy to follow Web site and helpful reviews made it all a happy experience
Great experience with this online…
Great experience with this online shopping the only thing was I ordered a full set of bedding but a day after I ordered i got a refund fir the sheet that was out of stock
Staff politeness
Staff politeness, ease of returning items, good range of quality items. However no toilets, which is quite important for the elderly - I would have thought there should be toilet access in a department store
Shaws Waterford helping themselves to your cash
Bought underwear in shaws on Monday 2nd February 2026, when I went home I checked the receipt and saw I was charged €42 euro for a bra I hadn’t purchased! I rang the store this morning and was told that they had an IT problem and this has been happening for a while!!! An extra item has been appearing charged to customers and their IT guys were having difficulty sorting it out…I said why were they not telling customers to check their receipts and was told it didn’t happen all the time, ….i went back today Tuesday on my lunch break to get a refund and no problem but no apologies from customer service… I asked for store manager, when I met him he apologised and asked if I got sorted I told him I did but asked if I hadn’t noticed were shaws keeping my €42 he said he had only heard about the problem this morning.. I told him customer service said it was an ongoing issue …. He blamed the staff for not telling him and said basically yes shaws would have kept the money because they wouldn’t have known…..he’s the manager and wants me to believe that he didn’t know until today really!! I’m absolutely speechless…..check your receipts or you could be ripped off by shaws Waterford
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