The product ordered was unavailable. Communication was quick and provided me with options. I chose to wait for product to be back in stock. Again communication was timely and product delivered quickly... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Straight forward to select umbrella size, fabric colour and base connection type. Got a quick response to a query re connection of base plate option directly over top of 30mm thick stone paving . ende... Leggi di più
L'azienda ha risposto
Shade Australia provided brilliant communication, fast dispatch and the delivery was exceptionally fast too. After placing my order, I realised the following day that I had not ordered enough EasyKl... Leggi di più
L'azienda ha risposto
We have been looking for a long time to find a high quality umbrella to replace our old one that finally gave up after more than 10 years. It was much more difficult than it should have been to find s... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Informazioni di contatto
17, 2565, Ingleburn, Australia
- 1800155233
- webmaster@shadeaustralia.com.au
- shadeaustralia.com.au
4,9
Eccellente
3K recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to navigate web page
Easy to navigate web page. Great customer service, was contacted re: part delivery, great communication. Looking forward to receiving my product.
11 agosto 2025
Risposta di Shade Australia Pty Ltd
Thank you for taking the time to share your five star experience with our store.
We're glad to hear that you found our website easy to use and that you appreciated the level of communication you received - we always do our best to keep our customers 'in the loop' ➰!
I'm sure your Sidepost Classic Cantilever Umbrella will look fabulous and do a fantastic job in its new home for you for many years to come!
Kind regards,
Alana
AAA Experience & Service
Selection and ordering was straightforward. Communication was excellent and the item arrived very quickly.
Couldn't have been happier with the experience and outcome.
10 agosto 2025
Risposta di Shade Australia Pty Ltd
Hi Dobe,
Thanks so much for your five star review! We're very thrilled that you had a fantastic experience ordering from our site.
It's wonderful to hear that you really appreciated the level of service you received throughout your order as well as how quickly you received your new Shelta Fairlight Centrepost Umbrella! I'm sure it will look great and do a brilliant job for you for many years to come!
Kind regards,
Alana
Great company to deal with
Very easy website to negotiate and can get delivery pricing before having to place an actual order.
30 luglio 2025
Risposta di Shade Australia Pty Ltd
Thanks for submitting a five star review for us!
We're very glad to hear that you found it so easy to use the website - this is something that we have tried very hard to make a reality so we're super pleased that you found it that way!
I'm sure your Hessian will do a great job for you once you receive it - thank you for your order!
Kind regards,
Alana
Okay
I never got the notification that it had been sent but other than that great service and product
16 luglio 2025
Risposta di Shade Australia Pty Ltd
Hi Bradley,
We really appreciate your review and are so glad that you were happy with the service you received as well as your Shade Cloth and Wiggle Wire!
I'm sorry to hear that you didn't receive your tracking information - I can see that we sent it but it likely ended up in your spam or junk folder! Regardless, I'm glad that you still had a positive experience with our store.
I'm sure your Mulberry Dri-Z will look fantastic for many years to come!
Kind regards,
Alana
Really quick delivery
Really quick delivery. Cover is a great fit and easy to assemble. It seems to be good quality.
8 luglio 2025
Risposta di Shade Australia Pty Ltd
Hi Alison,
Thank you for giving us a five star review based on your order with us!
It's great to hear that you received your order so quickly - we try our best to ship as soon as we can, and it's also wonderful to hear that you're happy with the quality and fit of your new Umbrella Protection Cover! I'm sure it will do a great job for you for years to come!
Kind regards,
Alana
Risposta di Shade Australia Pty Ltd
Hi Greg,
Thanks for writing us a five star review!
We're glad to hear that you had a positive experience with our store and with Kathryn, we do our best to help all of our customers!
I hope your Beachkit Hula Thatch Umbrella will do a wonderful job and look fantastic for many years to come!
Kind regards,
Alana
Risposta di Shade Australia Pty Ltd
Hi David,
Thank you for the five star review based on your order with us!
We're so glad that you found our customer service to be top tier and I'm sure your new Umbrella Protection Cover will do a great job for you for many years to come!
Kind regards,
Alana
Risposta di Shade Australia Pty Ltd
Hi Tom,
Thanks for the five stars!
We're glad that you had a great experience with us and were happy with the price of your 70% Fencemesh!
Kind regards,
Alana
Ordered on web site
Ordered on web site. Quick and easy to do. Arrived at my door in a speedy manner.
23 giugno 2025
Risposta di Shade Australia Pty Ltd
Hi Rose,
Thank you for the five star review!
We're so glad that you had a positive experience with our website and that you received your order quickly!
I'm sure your 90% Universal Handy Pack Shade Cloth will do a terrific job for your needs!
Kind regards,
Alana
Risposta di Shade Australia Pty Ltd
Hi Karen,
Thank you for taking the time to give us a five star review!
We're so glad to hear that you found it easy to order online and that you received it quickly, as we always do our best to ship as soon as we can!
Kind regards,
Alana
Risposta di Shade Australia Pty Ltd
Hi Sasha,
Thank you for your five star review!
We're thrilled to see how happy you are with your Shadefix Shade Cloth Strips! This is a product that is very dear to us because we recently updated the design to work better than before!
Kind regards,
Alana
Shade Australia is a great company
Shade Australia is a great company to deal with , great umbrella's ,we leave our umbrella up permanently without any problems over the years , just get a new cover every few years, also delivery is quick and easy
28 giugno 2025
Non scritta su invito
Risposta di Shade Australia Pty Ltd
Hi Peter,
Thank you for taking the time to write us a lovely five star review! We really appreciate it!
We're very glad to hear how happy you are with the quality of your umbrellas as well as the service you receive throughout your orders.
Kind regards,
Alana
Very informed choice.
Plenty of information about the products and plenty of options available. Very easy to make preferred selections.
22 giugno 2025
Risposta di Shade Australia Pty Ltd
Hi John,
Thank you for taking the time to write a five star review for us based on your experience with our site!
We're glad to hear that you appreciated the level of information on our site - we're always updating our products when we find out more about them so it's great that you found it useful! We're also happy to hear you liked our wide range!
I'm sure your Shelta Savannah Cantilever Umbrella will do a wonderful job for you for many years to come!
Kind regards,
Alana
Shelia Cantilever umbrella cover
Our order/Parcel was carefully packaged and received quickly. Easy to assemble and excellent quality.
25 maggio 2025
Risposta di Shade Australia Pty Ltd
Hi David,
Thank you for your five star review!
We're very glad to hear that you received your new Umbrella Cover in good time and well-packaged! It's also great to hear that you are happy with the quality and found it easy to use - the rod is a super useful, isn't it!
Kind regards,
Alana
Risposta di Shade Australia Pty Ltd
Hi Andrew,
Thank you for your five star review based on your experience with us!
We're thrilled to hear that you're happy with the level of communication you received as well as the value of your new Shelta Savannah Cantilever Umbrella!
I'm sure your new umbrella will do a wonderful job for you for many years to come!
Kind regards,
Alana
Would definitely recommend Shade Australia’s umbrella Cover
Made of a much stronger fabric than the original Shelta cover that came with the umbrella & a lot more space to be able to get it on & off. Would definitely recommend.
31 maggio 2025
Risposta di Shade Australia Pty Ltd
Hi Claire,
Thank you for your five star review regarding your new Cantilever Umbrella Protection Cover!
We're glad to hear that you're happy with the quality and design of the Deluxe Easireach Cover - it's certainly a game changer when it comes to protecting your umbrella from the elements! Thank you for your recommendation!
Kind regards,
Alana
The website is so easy to navigate and…
The website is so easy to navigate and great prices
4 giugno 2025
Risposta di Shade Australia Pty Ltd
Hi Heath,
Thanks so much for taking the time to write us a five star review!
We're so glad that you had a great experience with our website and that you found our pricing to be competitive!
I'm sure your Shelta Asta Cantilever Umbrella will do a fantastic job for you for many years to come!
Kind regards,
Alana
good product good service arrived on…
good product good service arrived on time thank you
15 maggio 2025
Risposta di Shade Australia Pty Ltd
Hi Ken,
Thanks for giving us a five star review!
We're glad that you received your order on time and that you're also happy with the level of service and quality of your order!
I'm sure the Shadefix Strips will do a great job for you for many years to come!
Kind regards,
Alana
Risposta di Shade Australia Pty Ltd
Hi Anne,
Thank you for your five star review!
It's great to hear that you had a positive experience with our store and that you're happy with your Lace Parasol! We always do our best to ship as soon as possible so it's fantastic to hear that you received it in good time!
Kind regards,
Alana
Very professional for a small order
Very professional for a small order and the product is very good quality. Worth the effort to find you on the internet.
8 maggio 2025
Risposta di Shade Australia Pty Ltd
Hi Chris,
Thank you for your five star review!
We're very glad that you had a positive experience buying from our store and that you found our staff to be professional - we're always doing our best to create a great range with great service!
Kind regards,
Alana
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