The absolute best, the lady who demonstrated what is now my new overlocker was not just knowledgeable but kind and friendly. I ordered my overlocker and it was delivered the next day, because of the w... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Steve goes above and beyond. The threader on my Janome 720 pro hadn't worked for years. Twice, with another service they tried to fix it as they said it would be expensive to replace. Steve replaced t... Leggi di più
Made ever so welcome when I went to view a machine before purchasing, had an issue with it just under a year later, popped along and was rectified so quickly (within the hour) to also be reassured th... Leggi di più
L'azienda ha risposto
Sewing Machine World (SMW)ordered my new Brother scan n’ cut machine from their Brother supplies and unfortunately the supplies did not complete the order. SMW, was so apologetic for the delay, the... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are Sewing Machine World, based in King’s Lynn, Norfolk, offering many services from our Bricks and Mortar shop. We are dealers and approved warranty agents for all major sewing machine brands; Bernina, Brother, Janome, Pfaff, Husqvarna, Juki and Babylock and also sell refurbished used machines. As well as carrying out servicing and repairs in our workshop, we are the only official warranty agent for Babylock in the UK. We sell online at www.sewingmachineworld.co.uk and offer Free Delivery on all machines, with our unique return to base warranty terms. Our friendly team have the knowledge to help you find the perfect machine, or with trouble shooting should problems occur. We also offer one to one tuition on all new machines purchased in store. We have engineers on site and experienced product specialists on hand to guide you from the first enquiry, through to a hassle free after service.
Informazioni di contatto
7 Laen Court, Horsley's Fields, PE30 5DD, King's Lynn, Regno Unito
- 01553773362
- info@sewingmachineworld.co.uk
- sewingmachineworld.co.uk
4,9
Eccellente
115 recensioni
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Happy to give 5 stars
Happy to give 5 stars. There was a small issue with my order but as soon as they spotted it, they contacted me to let me know what was happening and apologised. Honesty and integrity that’s not often seen these days. Will definitely be using them again.
26 ottobre 2024
Risposta di Sewing Machine World
Thank you for leaving this 5 star review. We hope you enjoy using your new machine!
Cannot hope for better service anywhere…
Cannot hope for better service anywhere in this country. Extremely polite and friendly and obviously experts in their field. Thank you very much
8 novembre 2024
Non scritta su invito
Exceptional service and speedy…
Exceptional service and speedy delivery, went out of their way to help get a machine in time for a family birthday
12 settembre 2024
Real old-fashioned customer care.
I bought a pre-loved machine from here and the staff could not have been more helpful. The machine was delivered so quickly and was as good as a new one. Any correspondence is dealt with quickly and the staff really do care about customers being happy and confident with any purchase they make. I would not hesitate in recommending them. I would happily give Sewing Machine World 10 stars!
14 settembre 2024
Risposta di Sewing Machine World
Thank you Irene for this lovely 5 star review! We really appreciate you taking the time to share your feedback and we're pleased to hear you're happy with your machine.
Risposta di Sewing Machine World
Thank you for taking the time to leave us a review and share your feedback! We're pleased to hear you received helpful and friendly service from the team
Great customer service
Rita and Steve gave me the very best customer service. I feel like they treated me as a person and didn't use a script, which is certainly refreshing :-) Got my machine quickly. Thank you. I'll definitely buy from this company again when I need accessories etc.
10 settembre 2024
Risposta di Sewing Machine World
We are so pleased to know you had such a good experience. Thank you for leaving us a review. We hope to see you again soon!
Risposta di Sewing Machine World
Thank you so much for your 5-star review! We're glad we could assist with your order. If you ever need anything else, feel free to reach out.
Good service after initial delay
The sewing machine is exactly as described and arrived well-packaged and in perfect condition. I was disappointed that it hadn't arrived a week after ordering, but this was promptly chased by Sewing Machine World once I enquired about progress. The delay was with despatch from the manufacturer but, once chased, it arrived the next day. Sewing Machine World sent me some spare bobbins by way of apology, and I was happy with the way they handled the delay and kept me informed.
1 agosto 2024
Purchase Babylock Acclaim
Visited Sewing Machine World to discuss the purchase of Babylock Acclaim ,Sasha was very helpful demonstrating the machine and then letting me play.ipIt was delivered well packaged and on time. I would not hesitate in recommending this company they are friendly and knowledgeable could not have done more to help and I will definitely use them again. Far better than using Amazon
2 agosto 2024
Non scritta su invito
Risposta di Sewing Machine World
Thank you for leaving this lovely review! I hope you enjoy using your new Baby lock Acclaim. If you ever need any help with it just get in touch. I am more than happy to help. Best regards, Sasha
Great service have had all my machines…
Great service have had all my machines from company
Very friendly and helpful as always
Thanks
20 luglio 2024
Speedy delivery well packaged
9 luglio 2024
Risposta di Sewing Machine World
Thank you for taking the time to leave us a review!
Excellent service great communication…
Excellent service great communication my pre owned machine is amazing like new
Thank you I will definitely order again
9 maggio 2024
Fast delivery
Fast delivery, really smooth transaction, highly recommended, thank you.
18 aprile 2024
Wonderful service
Wonderful service, thank you! I'm delighted with my new Janome sewing machine and also pleased to have had my Singer hand crank machine serviced. The communication from staff at Sewing Machine World has been helpful, friendly and efficient. I couldn't ask for more. Will be back for more accessories!
9 aprile 2024
Risposta di Sewing Machine World
Thank you for leaving us this lovely review. We hope you enjoy using your new Janome sewing machine!
Superb Team
I have been buying from Steve and his wonderful staff for a long time. Nothing is too much trouble and I always get a happy greeting every time I visit. Stephen, Rita, Harvey and Sasha I will never order anything from any other company. Thank you. Marilyn Hawkins
21 marzo 2024
Would buy again
Item sent out & delivered quickly. Competitive price when compared to other online retailers
15 marzo 2024
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