Sewing Machine World  Recensioni 

115
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The absolute best, the lady who demonstrated what is now my new overlocker was not just knowledgeable but kind and friendly. I ordered my overlocker and it was delivered the next day, because of the w... Leggi di più

Valutata 5 stelle su 5

Steve goes above and beyond. The threader on my Janome 720 pro hadn't worked for years. Twice, with another service they tried to fix it as they said it would be expensive to replace. Steve replaced t... Leggi di più

Valutata 5 stelle su 5

Made ever so welcome when I went to view a machine before purchasing, had an issue with it just under a year later, popped along and was rectified so quickly (within the hour) to also be reassured th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sewing Machine World (SMW)ordered my new Brother scan n’ cut machine from their Brother supplies and unfortunately the supplies did not complete the order. SMW, was so apologetic for the delay, the... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di cucitura

Scritti dall'azienda

We are Sewing Machine World, based in King’s Lynn, Norfolk, offering many services from our Bricks and Mortar shop. We are dealers and approved warranty agents for all major sewing machine brands; Bernina, Brother, Janome, Pfaff, Husqvarna, Juki and Babylock and also sell refurbished used machines. As well as carrying out servicing and repairs in our workshop, we are the only official warranty agent for Babylock in the UK. We sell online at www.sewingmachineworld.co.uk and offer Free Delivery on all machines, with our unique return to base warranty terms. Our friendly team have the knowledge to help you find the perfect machine, or with trouble shooting should problems occur. We also offer one to one tuition on all new machines purchased in store. We have engineers on site and experienced product specialists on hand to guide you from the first enquiry, through to a hassle free after service.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

115 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(115)

33 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Fantastic service and speedy delivery

Fantastic service and speedy delivery. Will definitely use again.

17 aprile 2025
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Risposta di Sewing Machine World

Thank you for taking the time to share your feedback based on your recent order from us!
Take care, Sasha

Valutata 5 stelle su 5

Great customer service

The team at Sewing World were very helpful and reached out to make sure I got the right item. Will use them in the future

3 aprile 2025
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Risposta di Sewing Machine World

Thank you for leaving us this lovely 5 star review! it is much appreciated

Valutata 5 stelle su 5

One of my product was delayed and the…

One of my product was delayed and the company reached out to me to ask if I wanted a refund or of I would like to wait fir the product to cone back into stock. Great customer service. And giving you choices because of that I am waiting for my product and will purchase it from them.

1 febbraio 2025
Valutata 4 stelle su 5

Delivery was 7 days as warned. My 3 star rate referred to the quality of the item, I stand by my comments on that.

The quilting foot took several days to arrive. I ordered this one as it said it was specific to my Brother machine and it was much more expensive than others available on line, I subsequently found other people on my course had bought exactly the same item from 'A' for a quarter of the price. I also found it snagged the batting if I was only using fabric on one side, it is fine when the batting is sandwiched.

29 gennaio 2025
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Risposta di Sewing Machine World

Hi Vicci, Thank you for sharing your feedback. We only supply genuine Brother parts. Although you can find non genuine pattern copy parts from Amazon we have found the quality is very poor.

Valutata 5 stelle su 5

The Missing Item

The supplier checked to see if I had received the item. When I stated that I was still waiting for the item, she offered to supply another. After putting the phone down, I checked to find that the item had arrived a day earlier with others items. Immediately, I contacted the supplier to apologise and stop her from sending another item. I would not hesitate to buy another item (same or different), from this supplier, Thank you!

25 gennaio 2025
Valutata 5 stelle su 5

5 star review

Another great purchase from sewing machine world.
I would highly recommend them to anyone. All the staff are really knowledgeable and helpful. There machines are all in show and demos available in store too. I wouldn’t go anywhere else !

29 dicembre 2024
Valutata 5 stelle su 5

Great service very helpful

Great service very helpful. Came and set my new machine up and on its table also gave me some pointers. You can’t beat a family run business. Will definitely be going back for accessories.

10 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Exceptional customer service

From beginning to experience with Sewing Machine World was amazing.
I ordered a refurbished Janome machine. I received a phone call from Steve to let me know that the machine was listed as 'pick up only,! I had not realised this but it didn't cause any problems and without hesitation Steve said they would pack and post to me, all I needed to do was pay the postage.
I am delighted with my purchase, which was a bargain and not much more than the price quoted to repair my old machine (which was far inferior to my new one).
Amazing service, going the extra mile with customer service.
Thank you so much 5☆

28 ottobre 2024

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