Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

My property is being handled by Ms Ava and she is excellently managing our unit. she is quite prompt to handle issues, we have recently resolved a 'Council' issue through her intervention. wishing h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Like a breath of fresh air Exceptional service, over and beyond their job role - others should take a leaf out of this book!! I've given my properties to let and manage with other agents but none... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been using Seven Living to manage my properties for the past few years and have had a great experience so far. The service is professional, efficient, and takes a lot of the stress out of being... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jo has been an absolute dream to work with as my short let property manager. From the very beginning, she has been professional, proactive, and incredibly attentive to every detail. She takes care o... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di affitto di appartamenti
  2. Agenzia di affitto di appartamenti a breve termine

Scritti dall'azienda

We are a letting agent who keep thing simple and hassle free for both landlords and tenants across the UK.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

334 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(334)

69 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Top service

An absolute pleasure dealing with Ava! Prompt, professional and proactive. Many thanks for your continued support, Ava!

17 aprile 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

Thank you for taking the time to review Ava's great service.
Team SevenLiving

Valutata 5 stelle su 5

The service provide by SevenLiving is…

The service provide by SevenLiving is always exceptional. Ava Aulakh in particular is always outstanding. She is always on hand to provide valuable information and to answer any queries I have and in a timely manor. Well done!

10 febbraio 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

Hi Douglas,
Your feedback about the service Ava provides is much appreciated!
Many thanks
Team SevenLiving

Valutata 5 stelle su 5

Helpful services

I have been working with Seven Living for over a year, and I find them extremely reliable. Ava showed true professionalism and made every process incredibly smooth. Overall the team has given me a real peace of mind.

17 aprile 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

Hi Jasper,
Thank you for your feedback about Ava's service. We are pleased this gives you peace of mind.
Team SevenLiving

Valutata 5 stelle su 5

Kev!! Perfection in his trade.

Always a delight to be around Kevin.... Nothing he can't do, very talented and takes great pride in his work, keep doing what you're doing.....
Always a pleasure!!!!

16 aprile 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

Hi,
Thank you for your kind words about Kevin.
Team SevenLiving

Valutata 5 stelle su 5

My check-in was a great expeirience…

My check-in was a great expeirience Ellie made me feel taken care of from the start and answered all my questions.

12 marzo 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

Hi Mohammed,
Thank you for taking the time to review Ellie's great service.
Team SevenLiving

Valutata 5 stelle su 5

I really loved the experience and…

I really loved the experience and amazing attitude from Ellie may as she had a great attitude towards me and this whole experience. I thank her for making my experience enjoyable.

20 marzo 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

Hi Ola,
We are pleased that you had a great experience.
Team SevenLiving

Valutata 5 stelle su 5

Great service from Elliemay

Great service from Elliemay, she was very helpful👍🏽👍🏽.

26 marzo 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

Hi Namig,
We really appreciate you sharing your experience of the fantastic service Ellie-May provided.
Team SevenLiving

Valutata 5 stelle su 5

I was very impressed with Ellie-May

I was very impressed with Ellie-May. She conducted the inspection with politeness, professionalism and a high level of competence.
A real pleasure to deal with!

3 aprile 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

Hi Leisha,
Thank you for taking the time to feed back on the professionalism of Ellie's inspection.
Team SevenLiving

Valutata 5 stelle su 5

I spoke to a lovely lady named eilymay…

I spoke to a lovely lady named eilymay she was very polite enthusiastic and provided me with the information I was looking for. She was very patient as I find it hard to hear as i have a hearing problem .

4 aprile 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

Hi Ann,
Thank you your feedback is very valuable to us.
Team SevenLiving

Valutata 5 stelle su 5

First class service from Ellie-May

First class service from an enthusiastic young lady, Ellie-May. Very polite & helpful. Overall great service!

7 aprile 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

We really appreciate your feedback about Ellie's "first class" service.
Team SevenLiving

Valutata 5 stelle su 5

Elliemay was a very polite young lady…

Elliemay was a very polite young lady and very professional when doing a inspection on my property such a lovely lady

20 marzo 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

Hi Adele,
Thank you for your feedback of Ellie's professionalism.
Team SevenLiving

Valutata 5 stelle su 5

Amazing service from Ellie-may

Amazing service from Ellie-may! helped me resolve my queries highly recommended.

7 aprile 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

Hi Alison,
We are thrilled that Ellie-May gave an amazing service!
Team SevenLiving

Valutata 5 stelle su 5

Ellie mays a 5 star

Ellie May was so friendly and made my experience enjoyable and easy going- Thank you !

1 aprile 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

Hi Shannon,
Thank you for review about Ellie-May's great service
Team SevenLiving

Valutata 5 stelle su 5

Ava Aulakh is always helpful and resourceful.

Ms. Ava Aulakh of Seven Living is always client focused, professional and effective. I appreciate Ava's service very much. Highly recommend.

3 aprile 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

Hi Seraphina,
We appreciate you taking the time to review Ava and really appreciate your recommendation.
Team SevenLiving

Valutata 5 stelle su 5

Ava Aulakh

Ava Aulakh - always hugely helpful and professional. 10/10

14 aprile 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

Hi,
Many thanks for your valuable feedback about Ava.
Team SevenLiving

Valutata 1 stelle su 5

They don't care once the tenant…

They don't care once the tenant agreement is signed.

9 aprile 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

Dear Customer,
Please contact 0121 468 3264 to discuss any issues you may in order to find a resolution.
Team SevenLiving

Valutata 1 stelle su 5

Problems with getting my deposit back

I had a difficult time getting my deposit back after I checked out of my flat. In fact, I had to reach out to Seven living to ask about my deposit, otherwise it would have been forgotten about.

It is a legal requirement that the deposit paid before moving into the rented apartment is protected under one of the three deposit schemes (TDS, TPS and MyDeposits). Unfortunately, Seven Living did not do this. How do I know this? I know this because on the front of my contract it gives the TDS deposit ID, which when you go to the Tenancy Deposit Scheme website and enter that, it says that it is not protected. On the front of the contract it clearly states that the deposit would be protected under the TDS scheme. . . which was not the case.

So when it came to getting back my deposits, they had to search all the way back in their accounts manually to try to find it. So when I asked about when I would get my deposit back, I got a response asking if they could have a screenshot of this deposit payment I had made back in May 2021. I asked them why they needed a screenshot of it, and they replied by saying that they were unable to locate this payment on their side.

Maybe they believed that I had never made the payment (would seven living really let anyone rent one of their places without paying a deposit?) If it was the amount they were looking for, I had sent them a screenshot of their original email which asked the payment for the deposit, the amount, along with their own bank account details which it needed to be paid into.

So I had to go to my local branch and ask them to look as I was unable to look at transactions as far back as I needed to in online banking. Once this was obtained, I took a photo and sent that over to them along with a reminder that it is illegal to have not protected my deposit. The next message I got was a “we have located your payment”.

So much hassle for something that did not need to happen if they had protected my deposit from the start (again, a legal requirement).

2 aprile 2025
Non scritta su invito
Logo di Seven Living

Risposta di Seven Living

Hi Irina,
Thank you for your review and comments. We take such matters very seriously. This will be investigated and we will be in contact with you in the next few days. Should you have any further questions please contact lettings@seveliving.com or call 0121 468 3264
Team SevenLiving

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più