Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was looking for a 5 wt fly rod and on trawling the internet came upon your advert including a Greys GT40. After some price comparisons it was apparent your price was some £20 less than anything... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered Guideline Vosso reel and changed my mind on size after ordering. No problem for SF who did this without issue and bettered the price of major competitor. Emails answered promptly and efficient... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

3 weeks on and still no item arrived, a couple of apology emails but that’s not helping me get out fishing, ordered from another supplier now If you don’t have it in stock don’t list it for sale then... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Very slow to confirm some items ordered were out of stock. Eventually took a month to get my order and that was only by accepting substitutions. They are competitively priced but only if you don't m... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per la pesca
  2. Negozio di articoli per la caccia e la pesca
  3. Negozio di abbigliamento e attrezzature outdoor
  4. Negozio di articoli per sport all'aria aperta

Scritti dall'azienda

SeriousFishing.com is a Premier Outfitter of Clothing, Tackle and Gear for Fly Fishing, Sea Fishing, Carp Fishing, Coarse Fishing, Bass Fishing, Game Fishing, and Predator Fishing. Low prices, with worldwide shipping.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

900 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Postage excessive and slow

4 agosto 2023
Non scritta su invito
Logo di Serious Fishing

Risposta di Serious Fishing

Hi Daniel. We're sorry to hear you were not happy with the postage service. Upon checking, you selected the Royal Mail 24 service. As noted on our site, we advise around 1-2 days for delivery. It appears the order arrived within this timeframe. We do also offer DHL as a fully tracked service if it may be of interest for any future purchases. Orders over £50 currently have free DHL shipping.

Valutata 1 stelle su 5

A very long wait!

After making an order of about 10 items 4 weeks ago, I still haven't received my products yet.

14 agosto 2023
Non scritta su invito
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Risposta di Serious Fishing

Hi Graham. Apologies once again for the delay with your order. I note a member of our customer service team sent an email informing you there was a stock delay, due to our supplier's systems being down. Any out of stock items would note they "will ship in approx. 5-7 days". Upon checking tracking, your order has been marked as delivered - if it has still not been received, please do get back to us.

Valutata 5 stelle su 5

Neil an absolute gentleman….

Always a good selection of high end stock in the shop and online, staff always very pleasant and professional.
Neil is an absolute gentleman who always goes above and beyond to get the customer what they want/need.

12 agosto 2023
Non scritta su invito
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Risposta di Serious Fishing

Many thanks for the review! We'll be sure to pass on your feedback to Neil!

Valutata 5 stelle su 5

I purchased a penn tidal surfcaster…

I purchased a penn tidal surfcaster from serious fishing, it was not in stock but they did everything they could to get it for me and kept me up to date with emails keeping me informed all the time of what was happening, I can't thank them enough my rod arrived in plenty of time for my trip, I will definitely be purchasing from serious fishing again

12 agosto 2023
Non scritta su invito
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Risposta di Serious Fishing

Thanks for the 5 star rating Stephen! We're pleased to hear you were happy with the service and updates!

Valutata 5 stelle su 5

Quick delivery

Quick delivery , no problems , will certainly buy from them again

19 luglio 2023
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Risposta di Serious Fishing

Thanks for the review! Look forward to assisting with any future purchases!

Valutata 5 stelle su 5

Quality product, fast delivery, easy to use website.

I purchased some saltwater flies which aren't that easy to source. I forget exact days and times, but the time from order to receiving them was minimal. I will definitely use them again in the future as the delivery time was good and the quality of the flies is top notch.

28 luglio 2023
Non scritta su invito
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Risposta di Serious Fishing

Thanks for the review Ray! Hope we can be of assistance again soon!

Valutata 1 stelle su 5

Tried to obtain information on delivery…

Tried to obtain information on delivery of an intended purchase. Received automated reply that a Sales Person would contact me.
No person contacted me despite another request from me.
Decided that Serious Fishing was not serious about me as a customer so purchased the item from another supplier.

1 luglio 2023
Non scritta su invito
Logo di Serious Fishing

Risposta di Serious Fishing

Hi Brian. Upon checking, we have sent you a number of emails in response to your query and you also responded to a member of our customer service team's email. Your query was sent Friday evening and we responded the next working day - Monday. We provided the shipping information requested and also forwarded you our contact number for future reference.

Valutata 5 stelle su 5

Awesome customer service

Just received my new rod less than 48 hours after ordering it - packaged fantastically
Great price and free delivery - what more could you want
Awesome customer service

4 agosto 2023
Non scritta su invito
Logo di Serious Fishing

Risposta di Serious Fishing

Thanks for choosing Serious Fishing! We're very pleased to hear the order arrived promptly!

Valutata 5 stelle su 5

Great price

Great price, fast delivery. I will use again.

4 luglio 2023
Logo di Serious Fishing

Risposta di Serious Fishing

Thanks Roger. We look forward to assisting with any future purchases!

Valutata 5 stelle su 5

Kit was great value [imo] and delivered…

Kit was great value [imo] and delivered as advertised. Communications of expected delivery (including slight delay owing to bank holidays) was excellent. Kit works really well in park, just need some water and fish for confirmation! 😊

20 luglio 2023
Non scritta su invito
Logo di Serious Fishing

Risposta di Serious Fishing

Thanks for the 5 star rating Paul. We hope you enjoy using your new kit!

Valutata 2 stelle su 5

Was charged 4-75 for postage and due to…

Was charged 4-75 for postage and due to various issues such as no stock and a bank holiday my order took nearly two weeks to be completed.I will say when they realised there was an issue they did try their best to resolve

14 luglio 2023
Non scritta su invito
Logo di Serious Fishing

Risposta di Serious Fishing

We're sorry to hear of the delay with your order - unfortunately we are unable to look further into the matter without the order number or name on the order. Our standard shipping rate is £4.50 for delivery within the UK but free shipping currently applies on orders over £50. We are always happy to look into any unexpected issues - please do not hesitate to contact us if you require assistance with an order.

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