Seraphus Recensioni 

157
•
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Good communication skills, very compassionate and caring, I have never experienced these type of services throughout my immigration journey. Thank you Alex young for accepting our case. A big thank y... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I contacted Seraphus a while ago about a Settled Status. I straggled a lot finishing the application and I’ve received a wrong advice previously from someone else. Anna and Jane were on my case.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used Seraphus for my wife's permission to stay in the UK 1. Tourist visa - success 2. First residence permit - success 3. Indefinite leave to remain - success 4. Passport - success Paying... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am extremely grateful to Seraphus for dealing with my case. My only regret is not to have known about them earlier! Chris gave me and a relative very useful advice during a video consultation.... Leggi di più

Dettagli dell'azienda

  1. Studio legale
  2. anche in
  3. Avvocato
  4. Avvocato specializzato in immigrazione
  5. Servizi legali

Scritti dall'azienda

Seraphus is not just a law firm. Our overarching goal is to pursue a human and rights based approach to migration laws. We assist individuals and businesses with UK immigration and nationality advice, and related human rights laws. We work with EU Embassies, the European Commission, Local Authorities, and www.freemovement.org.uk to further the understanding that migration is a benefit and a right for everyone.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

157 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(157)

15 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Appalling service and client care

If I could give 0 stars I would.
Their service and client care is appalling.
Anna Hawkes (the caseworker I've dealt with) was unprofessional, incompetent and rude.
If I could go back I would instruct other lawyers.
I am still trying to resolve my case with the home office.
Avoid!

Please note: Trustpilot have asked me to provide evidence that I was a genuine client and have subsequently verified my account.
Do not believe what Christopher says because he is not telling the truth.

I stand by everything I stated previously about this firm and the caseworker in question who by the way is NOT registered as a solicitor in the UK.

18 agosto 2022
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Risposta di Seraphus

Thank you for your feedback on TrustPilot.

Unfortunately, while you might have been a client with us in the past, TrustPilot nor ourselves have no record of this experience having occurred. Additionally, we have not received a complaint directly from any of our clients that reflect the above feedback.

Unless a person comes forward and takes advantage of our feedback and complaints process then we are unable to investigate and verify the contents of a complaint, or attempt to resolve it to that person's satisfaction.

Additionally, while it is true that Anna is not a solicitor she is a highly qualified senior caseworker and supervisor. She is not required to be a solicitor to practice immigration law and is as experienced as most solicitors. You can read more about regulated immigration advisors here: https://www.gov.uk/government/publications/how-to-become-a-regulated-immigration-adviser/how-to-become-a-regulated-immigration-adviser.

We welcome you to contact us direct to take advantage of the processes in place to investigate, verify, and to resolve this issue to your satisfaction. If we are then unable to resolve it to your satisfaction, you will have an opportunity to raise it with the Legal Ombudsman. You can more read about this process here: https://www.sra.org.uk/consumers/problems/report-solicitor/, and here: https://www.legalombudsman.org.uk/information-centre/consumer-resources/bringing-a-complaint-to-us/.

Thank you, Christopher Desira, Director, Seraphus.

Valutata 5 stelle su 5

Successful British Citizenship Application

I requested their assistance with my British Citizenship application. The process took about 5 months from my initial contact to the application being submitted, during which a number of case workers assisted me with this. All were very professional and knowledgably in this field, providing me with good legal advice on how to proceed with my application.
I recommend their service to those whose cases aren't straightforward or who are nervous about applying on their own.

5 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Anna Hawks-Seraphus

After having spoken via Skype with Anna Hawks, I can definitely say that she is a great solicitor who knows her job really well. Equally important though is the fact that Anna is a compassionate and caring person who really wants and knows how to help her clients to overcome difficulties.
I think Seraphus is the right organization to go to when you need help with movement/immigration services.

2 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Supportive and responsive! Highly recommend Seraphus!

Chris was very supportive, responsive and knowledgeable throughout my naturalisation process. He was patient enough to answer all of my questions and guided me step by step which I appreciated very much.

I would highly recommend Chris and Seraphus to anyone!

Cheers and thank you Chris!

29 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Money well spent

Seraphus helped me with my recent Citizenship application and were extremely helpful in this process which is a combination of art and science to get right. Christopher and Anna were extremely knowledgeable and proactive throughout the entire process. Can highly recommend Seraphus.

21 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Professional, thorough, and helpful and thoughtful advice

Christopher from Seraphus reviewed my citizenship application prior to submission. He reviewed it thoroughly and advised me on what to correct and to add to strengthen my application. I followed his advice and can happily say that my citizenship application was approved without any problems.

2 agosto 2021
Non scritta su invito
Valutata 5 stelle su 5

I engaged Seraphus through the Free Movement Full Representation Fixed Price Package and They Were Fantastic

I engaged Seraphus through the FreeMovement.org.uk with what was the Level 3 Full Representation package for my Indefinite Leave to Remain application (I believe ILR is now covered under the Level 2 package).
Anna Hawkes was my Senior Caseworker and she was amazing. She took on board my concerns about different aspects of my application, which was complicated somewhat by my having transitioned gender since moving to the UK and during the term of my previous visa. So there were name and gender changes to account for in addition to the usual stuff. Anna was excellent throughout. She put my mind at ease (as much as is possible) and ensured all the information was contained in the application and cover letter. She talked me through what was required, we held voice and videos calls as needed and was available to talk me through things when needed. Seraphus and FreeMovement.org.uk both have a strong focus on human rights and supporting the most vulnerable migrants, refugees and asylum seekers on complex cases and pro-bono work. It was important to me that the firm I engaged for this work aligned with my own ethics around immigration and borders. The packages that FreeMovement offer are great - they give piece of mind that I can pay one amount and know that it will cover my full application not matter what came up until we had a decision. Thankfully everything went through easily - many thanks to Anna, Seraphus and FreeMovement !

4 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Forever grateful

I am extremely grateful to Seraphus for dealing with my case.
My only regret is not to have known about them earlier!
Chris gave me and a relative very useful advice during a video consultation.
I was a bit lost with all my documents and Anna was amazing for handling my application.
She is highly competent and gave me very fast and detailed answers to my many queries.
I would recommend Seraphus to anyone.

19 maggio 2021
Valutata 5 stelle su 5

Writing this review to praise the hard…

Writing this review to praise the hard work from the whole team at Seraphus, before using them, l made a few phone calls to other immigration law firms, to be honest a lot of these firms charge a fortune for appointments, they really threat you just as a number without any empathy, most of them never actually listens or even care if your case is successful or not.
Using SERAPHUS was so different,my first appointment was really good, Anna listen and empathise, which is what most people having to deal with immigration needs, they were very professional and also easy to talk to, A LOT OF THE IMMIGRATION SOLICITORS OR ADVISORS CAN REALLY LEARN A LOT FROM SERAPHUS, I am so grateful to Anna who handled my case, right from the beginning she was very easy going and gave all the advice I needed, I will advise anyone planning to use them, to have the full service, don't just seek advice, but also let them fully handle the case, TBH the amount they charged for the full service, would have been what some solicitors wanted to charge me for just two appointments.
After 25 years of being in the UK and not properly sorting out my immigration status, I spoke to Anna at Seraphus, back end of January 2021, my immigration status is now fully sorted, I will be using them again in July to apply for British citizenship without a doubt.

18 maggio 2021
Non scritta su invito
Valutata 5 stelle su 5

Great value for money

I found Chris to be incredibly detailed, thorough, and honest in his advice, even though my questions regarding the immigration rules were complicated. We covered all that I needed to in a 30min consultation and he also supported me beyond what I expected. I would highly recommend this service.

7 maggio 2021
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Risposta di Seraphus

Hi Josh, thank you for the feedback. We are pleased that we were able to assist you. Seraphus

Valutata 5 stelle su 5

Amazing service

Amazing service, throughly impressed with answers provided. Most representatives fob you off, take ages to respond or want payment for the slightest conversation-not Seraphus!

I haven’t even paid for representation yet and already I’ve obtained so much clarity/advice. It makes me feel like I’m in good hands before embarking upon the process, which makes me confident my application will be handled well once we commence my naturalisation application via Seraphus :)

27 aprile 2021
Non scritta su invito
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Risposta di Seraphus

Hi, thank you. We're glad that you obtained the clarity and advice that you were seeking. We look forward to speaking to you again. Seraphus

Valutata 5 stelle su 5

We were very satisfied with the consultation

We were very satisfied with the consultation. Anna, our caseworker, was very knowledgeable and helpful and gave detailed answers to all our queries. She even sent us a follow-up email with additional details on a particular question we asked her. Overall, we were very satisfied, and will definitely have a consultation with Seraphus again, when needed

23 aprile 2021
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Risposta di Seraphus

Hello. Thank you for the feedback and thank you for using our services. We welcome you back if you need assistance in the future. Seraphus

Valutata 5 stelle su 5

Thank you.

Thank you.

Needed some clarification with regards to Automatic British citizenship for our daughters. Having no luck with various organisations, I approached Seraphus. Despite the complexity of our circumstances, Christopher @ Seraphus was very helpful, I really appreciate his “straight forward” advise, response, which is all I needed it! Thank you again Christopher for your guidance! Valerie.

18 aprile 2021
Non scritta su invito
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Risposta di Seraphus

Hi Valerie, we're glad that we can help you, particularly after finding it difficult to find the advice elsewhere. Good luck, Seraphus

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