Senior Home Plus Recensioni 94

And yet again after my review about harassment.. they rung again today.
Run a mile from this company.
DO NOT CONTACT ME again.
Guess what...they rang me again today despite the reply saying they have deleted me from their database.
STOP CONTACTING ME!

Ella White was very kind and professional dealing with my enquiry and got back to me quickly with the information I needed. She has a very nice reassuring manner. Much appreciated
Many thanks

Josh was so very helpful, I have been really struggling with researching renting somewhere with help if it is needed.
Having spoken with Josh I feel much more positive and relieved. Felt as though I had been wading through treacle and Josh clarified lots of areas for me.
A Great Big Thank You to Josh. Sheila Bishop.

Hannah has been superb in advising me about local homes for my mum. I’m a little “rabbit in the headlights” at the moment and Hannah has kept it straight forward and understandable. Exactly what I need right now.

I am in the process of looking for a care home placement for a relative, in the Lancashire area. I spoke to Maya, who was patient and understanding of my needs. She was thorough and very professional, and was able to advise be about a number of suitable places. She then sent me a list in order for me to view them online. I have now arranged to visit some of them, and am hopeful of finding the right place, thanks to her advice. I am very impressed with this free service. I would recommend Senior Home Plus to anyone in my situation.

Excellent customer service with a caring nature willing to assist with confidence making sure you have the relevant information.

The support I got from Nikki Green was amazing during such a challenging time. I will be forever grateful.

I contacted Senior Home Plus for guidance and advise regarding Care/resident home respite vacancies for my dad in our area. Their advisor - Maya Smith, not only provided helpful advise but also continuously kept in touch until fully resolved. 5 Star service. I would highly recommend this service. Thank You. Hatch Virdi

Hannah was so helpful throughout the difficult process of finding my aunt a care home.

Very satisfied with the service. The team understood our needs immediately and helped us find a beautiful care home for my father very quickly. Professional, kind, and reassuring support throughout the whole process. Thank you again!

My Mum died in January & this excuse of a company is still emailing me about a nursing home. I have phoned & emailed my “Advisor” - Joey Beck - to update him on numerous occasions but he will not remove my details from their records. It’s impossible to get through to anyone to lodge a complaint. DO NOT USE THEM

I Queried these regarding my stepdad! They've ended up absolutely harassing me constantly phoning my phone I've blocked the number they've used other numbers they are an absolute pest !! Leave me alone I've tried to have them remove my number yet still they ring ABSOLUTELY ANNOYING!! Stop harassing me , if I needed your services I'd of rang you myself it's so bad now STOP IT !! It feels like stalking /harassment!!

Thank you for your response I'd asked a chap to STOP & remove my number then got 2 calls back to back the following day ! However it has now stopped yet all it did was add stress to me at a most certainly difficult time & was wholly unhelpful, AND STILL THEY RANG ME !!! My friend sadly passed away Friday 22/5 & these jokers rang again !! I went absolutely BALLISTIC at them I'm hugely dissapointed at a company thsts supposed to help THEY were told my father was in a home & must of rang 10 more times after receiving this information!! So SO SO SO SO UNPROFESSIONAL avoid at all costs of you value your peace!! They are intrusive pests !!! This was. 22/05/26 so continued a further month !!! Disgusting
AS FOR THE REPLY UNDERNEATH THIS REVIEW,, IT STILL CONTINUED INTO MAY !!!!! SO 🙄

Maya was extremely helpful.it was very stressful trying to find a care home for my mum i must have rang 20 places and got no where. i would try senior home and their first recommensation was actually perfect.5 mins from my house and they take very good care of my mum.

Nikki Green was incredibly helpful, understanding, informative and supportive. She quickly grasped the situation and came up with several solutions which has led to my brother being able to have some respite care in an environment that will work well for him, ahead of moving into a more permanent home. Nikki regularly checked in and kept in touch which was comforting.

Received a call back within 10 mins of registering on line. Excellent service and gave sound advice

My enquiries were responded to very promptly and follow up correspondence was received too.

At a time of family stress it was really apreciated to have someone to talk with and seek adviise and help.
In particular Jake Saunders was of great help. His suggestions led us to being able to find the right care package and accomodation. I was also useful to have his `follow-up` calls.

Emma Wilson was AMAZING
Straight from the start she was very focused on our needs For getting respite for our mum
She understood what we needed
Her communication skills were excellent
Keeping in close contact helping us through the process
If you need any help with finding respite
I would highly recommend EMMA WILSON

Made my enquiry on line in the afternoon and was phoned shortly afterwards by Hannah. Hannah made some suggestions for CQC Good rated Nursing Care Homes near me. All of them contacted me within 24 hours to discuss my relatives needs and if the home would be appropriate for them, offering visits, too. This Senior Home Plus service has worked well for me by taking away some of the stress involved in looking for a suitable care home. Hannah also followed up a few days later to see hoe I was getting on. A nice touch. Thank you Hannah.

We needed emergency respite care for a 96 year old Aunt. Maya Smith at Senior Home Plus was amazing, calm, informative, kind. Maya helped us choose the right home for our loved one so quickly that Auntie was safe and sound in her new home by 3pm the same day. Thank you for your kindness Maya x