Screenwithenvy Recensioni 220

I am very happy with my screen. The design in fantastic and it arrived days ahead of the scheduled delivery date.

I ordered a gate from them at the beginning of July and still not arrived. Same experience as described by everyone else. No replies. Monumentally dreadful customer service.

Serious issues I see are (1) they’ve had limited if any stock for months as so much is on pre-order, so (2) they may have cash flow issues and unable to get stock in.

This might be why (3) they’re on permanent sale for pre-ordered goods to raise cash (for stock they do not have) and (4) they moved their accounting period forward six months in July which is a red flag for a company in possible financial distress: it allows them to delay posting their accounts with Companies House.

Avoid. Avoid. Avoid!

I'm going to be honest here - I have purchased from screen with envy 4 times, I have spent over 4 thousand pounds with them. I must say they are a legitimate company and their product is TOP QUALITY! BUT..My last order there was a major delay,I still received it with one item removed, which I requested to be removed this was on 2nd September 2022. I am still waiting for my refund! It's now October! It's a shame to see all these bad reviews because they really have great products that sell but because they don't have enough staff and poor mismanagement they are drowning in a back log of orders.
Cant contact them via phone, lines are now complety down no support agents are available,email them and you dont ever receive a reply.
Seems to me it's a complete shambles

They have just in the last few hours made all of their Staff redundant. I’d avoid this Company!

I ordered screens in June 2022 no communication at all
Spent months trying to contact this company. Absolute cowboys/ con merchants. Phone lines down, live chat a waste of time
The only way I managed to speak to member of staff is to press 1 to place an order I got fobbed off, saying computers were down. Luckily I paid via PayPal and now have a refund. Avoid this company !!!!!

Its all been said. Placed order in May and still havent received goods - neither do company answer emails, or the telephone or letters! I have executed a successful chargeback through my credit card company and attained a full refund. I suggest everyone else does that too. AVOID LIKE THE PLAGUE.

Don’t by at this Company. I’m Waiting for goods since weeks, getting many emails with promise to deliver next week. Since I read the other tweeds, I don‘t understand, that they are still operating! stop them!

This company is a fraud.
I cancelled an order, they told me it would take 15 days for the refund.
One month later nothing.
A pure scam
How can it be escalated so that they are being stopped

Please do NOT use this company. Do not be tempted by their lovely website. This is a SCAM.
I placed my order on May 5th and still haven't received my goods on Sept 29th. They have never communicated any delays. I have called and emailed repeatedly and every month, after huge efforts to get through, they promise delivery next month.
It is near on impossible to speak to anyone at the company. I would never use this company again as I they have taken my money and never supplied the goods. TOTAL SCAM ARTISTS

Ordered goods 31st August and empty promises, lies and phone system “down” for last 4 days ……

Where are my goods? Why won’t you respond? Are you in Administration?

Sophie Birkert … what are you doing ?

If you are lucky to get your goods what you receive is good quality - however like the very many reviews awful customer service you pay and you never see your goods. If you do it takes months of waiting for responses worse than pulling teeth - you get chat line and nothing more they don't take calls, they don't respond to e mails - please before purchasing read the reviews to avoid stress levels as once you pay its a nightmare getting your cash refunded

Keine Ware seit Juni. Angeblich Lieferfirma hatte die Lieferung verschuldet. Lieferfirma holt angeblich Ware nicht ab.Tolle Produkte, aber vermutlich Betrug.Schade. Geld weg aber leider auch keine Ware. Vor einem Jahr war noch alles super.

Bestellt wurde die Ware am 10.05.2022. Lieferzeit sollte noch im Juli 2022 sein. Nachdem ich mich Mitte Juli gemeldet habe, wurde ich auf Mitte August vertröstet. Es wurde mir auch ein Rabatt angeboten, welches ich akzeptiert habe. Bis heute habe ich weder den Rabatt noch die Ware bekommen. Bei jedem Kontakt wegen Rabatt wurde ich auf 5-10 Werktage vertröstet. Da diese Sache versichert war, habe ich das Geld ohne Probleme von der Versicherung zurückbekommen. So eine Kundenorrientierung ist nicht sehr fördernd für das Geschäft. Falls jemand Zweifel an diesem Ablauf hat, kann ich gerne die Bestellnummer zusenden.

DO NOT USE THEM. no response to emails, phones calls, messages once paid and never received the goods either. Luckilu I paid via paypal so managed to get the refund.

Diese Firma liefert nicht , das Geld bekommt man nicht zurück. Leider gibt es viele Leute die betrogen wurden

DO NOT USE!! They are SCAMMERS. It would me minus one if I could choose that. This company is dreadful and in my opinion a scam. Dont be fooled by the glossy social media posts. They take your money hand over fist but do not deliver any goods. No customer service and excuse after excuse as to why I still haven’t received a refund on goods ordered in July and not delivered. Now having to go through my bank to get my money back.

Absolutely horrendous company..I've had terrible orders missing wrong deliveries and still an outstanding order.
Customer service a joke all no idea and scripted beyond reason
Nothing is happening
On any of my 18 calls and still no call back
No way to run a business

Wouldn’t even give them a 1 star rating-
Made an order back in May of this year and I am still to this day waiting for this order
I have tried to contract the company got through on the phone once with a promise of my order being delivered within the next week, it never arrived and I have never had my phone call answered since!
I’ve had no responses to any of my emails either and have no way of getting a refund for my order!

Awful awful awful company

Ich warte seit Monaten auf ein Ersatzteil aus der Bestellung vom 13.05. und auf Neuware (Bestellung 4.06.), schreibe denen täglich. Dann die Neuware storniert, hier kein Geld zurück erhalten! Ersatzteil ist nie eingetroffen!
Schlechter gehts nicht mehr, 1 Stern ist schon zu viel.
Aber noch fleißig Werbung machen für diesen entsetzlichen Laden! Müsste verklagt und verboten werden!

I'm another scammed customer of this company. I wish I'd seen these reviews before I paid them money. Just raised a dispute via PayPal so be warned do not send this Company money.