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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ordered a retro England top for husband , the decided to add a Scotland one onto my order for my dad . Customer service were quick to reply and cancel my original order so I could replace with both sh... Leggi di più

Valutata 1 stelle su 5

Placed an order which has cost me £60 I haven't received an order confirmation email. Its next day delivery and they haven't dispatched it. I have no tracking number or confirmation of the order. I... Leggi di più

Valutata 1 stelle su 5

If I could give zero stars I would. Ordered a shirt had no email confirmation when ordered. The customer service details do not exist any emails bounce back. Phone number does not exist. Save your mo... Leggi di più

Valutata 5 stelle su 5

The only rating I can provide for my experience is five star. I ordered a West Ham shirt from Scoredraw a couple months ago. I decided to order from Scoredraw directly rather than from the West Ham cl... Leggi di più

Dettagli dell'azienda

  1. Produttore di abbigliamento sportivo
  2. anche in
  3. Negozio di abbigliamento sportivo

Informazioni fornite da varie fonti esterne

Score Draw are the leading supplier of official retro football shirts in the World.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

68 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(68)

9 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent

Ordered a Scotland retro top on Wednesday and it arrived on Saturday. Excellent quality. Would definitely use again

4 luglio 2021
Non scritta su invito
Valutata 1 stelle su 5

Ordered, cancelled, refunded, no explanation

Like many others here I ordered a football shirt and received confirmation that payment had been accepted. No updates were provided on dispatch or arrival date. When queried, I received a response stating that they had cancelled the order and refunded me. No explanation as to why. I have reached for a response to this issue but it seems like I won't be getting a reply judging by others experiences here.

I can only assume product is out of stock and they are refunding only when customers are challenging the lack of order arrival. If that's the case, simply list items as out of stock on your site so we don't waste our time with you...

2 luglio 2021
Non scritta su invito
Valutata 4 stelle su 5

Good customer service

My son ordered a replica derby shirt. He had notification that it had been delivered. On checking our camera this was not the case. I contacted Score Draw, via Messenger, and got a swift reply. I’m very pleased to say that within 5 days a replacement shirt has just arrived. Thank you

1 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

England 1990 shirt

I ordered a 1990 England shirt.
After looking at the review I thought I had messed up but it was a swift 4 day delivery and got to me no problems.
Maybe I was lucky

30 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Buying with no issues

Surprise by all these complaints. Ordered my tops on Wednesday and arrived after 2 working days. The quality is amazing, the size is perfect. I would 100% purchase another item from the company again.

25 giugno 2021
Non scritta su invito
Valutata 2 stelle su 5

Bad experience

Bought a Scotland top for the England game didn’t arrive until after we were beat off Croatia and out the tournament. Tried to email the company, the website asks to type out a sum like 6 - 2 to prove you’re not a robot but it never actually works, so impossible to get in touch with them. I was planning on returning my top but it doesn’t have a returns label so you’re expected to pay delivery again to receive a refund. Wish I never bothered at this point.

24 giugno 2021
Non scritta su invito
Valutata 1 stelle su 5

They might let you know it’s out of stock before Xmas next year

Ordered a shirt on the 12th of June. Got an order confirmation email, that’s it. After completing the web form contact and trying to communicate with them via messenger on Facebook I was told on the 18th it had been dispatched the previous day. I’d had no tracking email sent. Contacted them again on the 21st to be told it was in-fact being dispatched then. Today (22nd) had an email confirming refund and no reason given. Absolutely shambolic company, will not be using again in the future.

22 giugno 2021
Non scritta su invito
Valutata 1 stelle su 5

The worst ever!!

I've had a similar experience to others, after 10 days goods didn't arrive, i had to email customer services 4 times, competed 2 webforms and a DM via Instagram. I then only received a refund confirmation with no explanation. The worst company I've ever dealt with for customer service It seems to me this company is taking money fraudulently and using customers as a bank. AVOID!!!

22 giugno 2021
Non scritta su invito
Valutata 1 stelle su 5

Do not order from here.

Abysmal customer service. I ordered over a week ago and did not receive in the 3-5 days promised. Then, a week later my money was refunded without any explanation as to why the order is not being fulfilled. No response from customer service. Unacceptable. Do not ever order from this company.

21 giugno 2021
Non scritta su invito
Valutata 4 stelle su 5

Retro England shirt

Ordered a shirt then read the reviews on here & my heart sank ! ...... but my England shirt has now arrived & all is fine.
Size is perfect as is the quality. Ok, so it took a week to arrive but i did eventually receive an email saying order had been received & then another one to confirm it had been dispatched so credit where credits due 👍👍👍
After reading all the reviews maybe I was lucky !!!

19 giugno 2021
Non scritta su invito
Valutata 1 stelle su 5

One star is generous

One star is generous. Ordered 5 days ago and have heard nothing on delivery. Not able to reach anyone on customer service. Wouldn’t use this company again, hard lesson learnt.

18 giugno 2021
Non scritta su invito
Valutata 1 stelle su 5

Don’t order from here

Don’t order from here , terrible customer service that doesn’t respond to emails, i payed for delivery and took 6 days to come and won’t respond to emails for a refund

18 giugno 2021
Non scritta su invito
Valutata 1 stelle su 5

Do not order form this site you will be…

Do not order form this site you will be extremely disappointed I placed an order Sunday and they did not send it out till Thursday 20.00 ! Yet say 3-5 day delivery. The customer service is a joke/ non existent I would not use this company again.

18 giugno 2021
Non scritta su invito
Valutata 1 stelle su 5

AVOID AVOID AVOID!

AVOID AVOID AVOID!

If I could go lower than one star I would.

Ordered over a week ago, taken payment and received no update on when it will get here. Emailed the customer service and still no reply.

17 giugno 2021
Non scritta su invito

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