Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I ordered 4 lamps in april 2026. The order was confirmed April 28th. After having seen the lamps, I canceled the order May 18th. The cancellation was confirmed May 20th. On demand I confirmed having... Leggi di più

Valutata 3 stelle su 5

The Vector saucepan quality and aesthetic are great. Scandi Home's customer service, however, needs much improvement. One item has yet to arrive and it's been 11 days and counting. They take at least... Leggi di più

Valutata 5 stelle su 5

Ordered from Scandi Rugs as price was very competitive compared to other online retailers, plus we got a further discount. The rug arrived within 10 days, well packaged and is absolutely stunning... Leggi di più

Valutata 3 stelle su 5

Ordered a rug at a good price I think after doing lots of searching. Ordered and paid on 12th August and apart from initial confirmation of order on same day had no communication from scandi. I e mail... Leggi di più

Dettagli dell'azienda

  1. Negozio di arredi e di design d'interni

Scritti dall'azienda

Scandi Home scour the world to find the most inspirational Scandinavian homewares for our customers. Showcasing the best brands and exquisite design, Scandi Home is the number one destination for home interiors.


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

180 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,1

Tutte le recensioni

(180)

1 recensione negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Beautiful rug

Beautiful rug, exceptional quality. Very well packed and arrived quickly. The quality beats everything I have seen in the garden centres. Excellent price and value for money. My friend bought one and I have the same. Very strong and hard wearing. Beyond thrilled with this purchase. Highly recommend this rug in every way. Thank you

29 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

The perfect rug

The rug is exactly the size I needed - the colour is perfect and quality amazing - great delivery and hassle free

29 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

Order at your own risk

This has been my worst ever experience in more than 15 years of online shopping. The initial delivery failed (that can happen) but my efforts thereafter to receive any kind of satisfactory response from Scandi Home were unbelievable. Emails go unanswered and the listed phone number on the website rings for 35+ minutes with no response; no automated message; no option to leave a voicemail. The concept of refunding a customer in respect of non-delivery/non-receipt of goods appears not to exist. The first relevant email response I received from Scandi Home was some SIX HOURS AFTER I had instituted chargeback proceedings via my card provider today and, even then, it was only to say that they were raising an investigation with the courier “in their own time” and might I "be interested in receiving a replacement in the meantime?"!!! I have noted the 5* reviews on Trustpilot when customers have received goods satisfactorily and also the 1* reviews from customers who encountered problems. On balance, I do not believe this is a scam company but rather a woefully under-resourced (? one-man-band) outfit punching above its weight on the back of a very glossy website. It has been my own experience that there is NO customer service available in the event of a problem and I, personally, would never contemplate ordering from this company again.

21 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Just beautiful!

Beautiful, quality rug. Arrived promptly. Love the rich gold colour, just what I was hoping for. Has a silky look and feel to it at a very reasonable price too, super happy! 😄

7 marzo 2024
Valutata 5 stelle su 5

James is great

James is great. Make sure you have an email relationship with him. You won’t regret it! Nothing seedy though, he’s just one of the good guys out there.

13 marzo 2024
Valutata 1 stelle su 5

Horrible and frustrating

The delivery estimates are a lie. The item I ordered disappeared from the website, so I doubted they even had the stock. I requested a cancellation and they dragged it out by asking whether I could change my mind. Extremely unresponsive to emails. I'm still trying to get a cancellation and may have to retrieve the payment through a PayPal dispute. It's a joke if it's not a con. Terrible company.

10 marzo 2024
Non scritta su invito
Valutata 4 stelle su 5

It is the first time I have ever…

It is the first time I have ever ordered something via internet so did so with great trepidation (welcome to the 21st century). But was reassured by the company's efficiency - my carpet was delivered within 5 days of the order. I am delighted with it and it is exactly as described on their website. Only quibble is that, as I am appless, I was not able to ascertain the time of the delivery only the day. But i did have help from their headquarters over this. I would order from them again.

5 marzo 2024
Valutata 1 stelle su 5

Do not order

Do not order. I ordered a rug, no confirmation. I sent 3 emails and threatened to ask my bank to start refund process and they replied saying it was out of stock. I
asked for a refund no response but a few days later a refund appeared. Avoid, terrible customer service.

5 febbraio 2024
Non scritta su invito

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