J’ai commandé de très jolies assiettes de la collection « Artisan » (4 assiettes, et 4 assiettes dessert) via le site La Redoute. Je suis ravie des assiettes mais au delà de ça le service client a é... Leggi di più
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Scopri cosa dicono le persone
Expérience appréciable. Petit bémol sur le délai de livraison. Le colis est parti beaucoup trop tard de l'entrepôt...donc nous l'avons reçu lorsque nous étions déjà partis en vacances. Nous avons d... Leggi di più
L'azienda ha risposto
Bonjour, Je préférerais vous envoyer le message en privé, mais votre formulaire de contact sur le site ne fonctionne pas. Je souhaite vous signaler qu'après deux ans d'utilisation (non force... Leggi di più
L'azienda ha risposto
I ordered a hair extension also I had sent to my hair picture but they sent to to me a wrong product… I waste my 9000 rs be careful to buy this product from there especially online . I think direct... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Salt&Pepper – Loveable to have, give and share Since our launch in 1995, Salt&Pepper is known for developing contemporary home accessories, consistently producing cutting edge ranges built on fashion, quality and affordability. Since 2017 we are strongly focussing on the needs of our European clients. From that moment on, all our designs and developments arise from our head office in Belgium. Getting our inspiration from trends and influences from around the world, we offer products that create a great look in everyday life and that stimulate times of happiness and joy. We want to inspire people to create the kind of space at home that makes them feel comfortable, that stimulates their self-worthiness and that allows them to be themselves at their best. After all, a home is much more than just a collection of beautiful items, it’s a true reflection of you, it’s a place where life happens. Salt&Pepper embodies a wide range of trendy must have home- and tableware items that people both like to own and want to share with their loved ones.
Informazioni di contatto
Herentalseweg, 66, 2440, Geel, Belgio
- +32 (0)14 24 29 00
- marketing@finedl.eu
- saltandpeppershop.eu
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Le persone hanno visualizzato anche
Very nice behaviour of the staffs
Very nice behaviour of the staffs. Also, the food was very yummy.
Très belle vaisselle et service client efficace
J’ai commandé de très jolies assiettes de la collection « Artisan » (4 assiettes, et 4 assiettes dessert) via le site La Redoute. Je suis ravie des assiettes mais au delà de ça le service client a été vraiment super car j’ai cassé une assiette dessert qui m’a échappée des mains. En voulant en racheter qu’une seule assiette (et pas un lot) salt & pepper me l’ont renvoyé gratuitement.
Merci beaucoup pour votre aide et bienveillance
kommetjes mis gekocht
kommetjes gekocht, waren al 'versleten' na een 7 tal weken, dwz de bovenste laag was al aangetast. slechte kwaliteit, zeker niet kopen. Gerief, zelfs in de action, is beter dan s&p.
I ordered hair extension also I had…
I ordered a hair extension also I had sent to my hair picture but they sent to to me a wrong product… I waste my 9000 rs be careful to buy this product from there especially online . I think direct shopping is fine…they promote wrong ad about it but their product never match .
Heel slecht servies
Heel slecht servies. Na 3 jaar geen heel bord meer over.
Colis jamais reçu et pas de geste commercial... Mauvaise expérience client
Pendant 3 semaines je me suis fait balader par UPS, le transporteur de la marque, pour la livraison de mon colis. J'ai eu une facture de hors forfait avec mon téléphone car j'appelais tous les jours UPS pour la livraison. Salt&Pepper ne m'a pas du tout aidé malgré mon appel à l'aide. Mon colis leur a été retourné et ils n'ont même pas fait en sorte de me le renvoyer gratuitement. Ils ont remboursé ma commande non reçue, et m'ont demandé de repasser une commande en repayant des frais de livraison avec le même transporteur. La marque ne veut pas m'accorder un geste commercial en m'offrant les frais de livraison pour repasser ma commande et le service client répond partiellement ou ne répond plus du tout... Site pas du tout commerçant et expérience client à revoir !
Disappointing Service and Lack of Communication
I placed an order for New Year gifts 11 days ago, spending over $300 on the Salt & Pepper website. Unfortunately, I have not received an order confirmation email or a dispatch confirmation email. Attempts to contact customer service have gone unanswered. This experience has been extremely disappointing, and I am now considering filing a chargeback claim with my bank. I expected much better service and reliability from Salt & Pepper.
Outstanding friendly and efficient…
Outstanding friendly and efficient customer service from Jackie at Hillarys/Whitfords Store in Perth. I had a Christmas wish list for family. Jackie kindly checked each item to ensure no breakages. I
Bought four dinner sets online to use…
Bought four dinner sets online to use in air bnb and 80% of the pieces were so rough on the foot rings as to be unusable on wood tables. Was more annoyed that tbe response from customer service was ‘contact Myer’ (where I bought them) but zero suggestion for remedy, zero apology and signed off with ‘customer service team’ as opposed to any one person. if I was to buy again it would have to be in store and I would check every piece for quality. Probably easier to go with a different brand for dinnerware.
WARNING ⛔️ worst customer service ever
WARNING ⛔️ worst customer service ever
For a 10 years pan I waited 2 months.
Went to Hurstville store and staff said they need to contact manager two weeks no call no message as they said they need to contact the head office. Emailed head office and they said to go to store. Everything is going in circle.
Finally they told me to go to store and went there and they told me to wait 15 mins and said she needs to contact manager. It’s a waste of time.
The product is good but I received the…
The product is good but I received the wrong product. I sent the product back, asked for refund and sent three emails but it's been longer than two weeks and I have yet to receive a response or at least an update on what's going on. It's just crickets.

Risposta di Salt&Pepper
The product was good and service is…
The product was good and service is good. First I got the wrong size and I returned back by Bpost but I didn’t get my money back . I wrote many many emails and they didn’t even answer or respond yet .so please suggest us to what to do ? I also sent massage on contact us .

Risposta di Salt&Pepper
Kwaliteit???
2 jaar geleden een volledig nieuw servies gekocht. Heel wat vragen rond de kwaliteit. Bij het minste vliegen er stukjes van de borden bv bij het stapelen of wegzetten. Ondertussen schiet er bijna geen enkel bord meer over zonder schade. Wij zijn beschaamd om deze borden te gebruiken als er volk komt.
Folgebestellung eines Geschirrs
Folgebestellung eines Geschirrs: ein bei der Lieferung gebrochener Teller wurde anstandslos und zügig ersetzt.
Beau choix d'articles proposés et de…
Beau choix d'articles proposés et de belle qualité. Expédition rapide et réception des articles commandés en excellent état.
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