Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had a great time shopping at Sala Muzik. Great customer service and the instruments are high quality and reasonably priced!

Valutata 1 stelle su 5

Je reçois mon qanun commandé sur sala muzik, désaccordé. Je l'accorde et chaque jour une corde se rompt. Je vais chez le luthier pour limer les trous qui sont coupants. Je leur envoie les photos, et... Leggi di più

Valutata 5 stelle su 5

I ordered a Duduk and waited for a response of delivery . It turned out, that i made a mistake ordering it and after having a chat with Veysel, the Duduk came in only two days. The instrument is of pr... Leggi di più

Valutata 5 stelle su 5

I ordered the “Tar By Afshari ET-202” I accidentally put the wrong address and selected the wrong shipping option so I sent an email. I got a response less than 24 hrs later with confirmation of the c... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

45 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(45)

8 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Product different than on their pictures, different shipping comapny than stated, bad communication.

I've ordered a black bendir drum, it arrived without the design it was supposed to have (based on the pictures).
I've also chosen to get the express delivery which according to their website is DHL... and they sent it through FEDEX, which asked me to provide them an importer's declaration with a detailed description of the product. I tried to contact Sala Muzik, but they were not anwsering on whatsapp or with their info-email besides a "what is your order number?" question which I anwsered and they never came back.

9 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Sala Muzik CP-5 Fretless Classical Guitar

I bought the Sala Muzik CP-5 Fretless Classical Guitar and I love it. The instrument is made from quality materials, the craftsmanship is impressive and the tone is very unique.
I had an issue with the order, but Sala Muzik's customer service is stellar. They communicated with me consistently until the issue was fully resolved.
As a collector of ethnic instruments, I highly recommend Sala Muzik. I will not hesitate to order from them again. Thank you!

26 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Sala Muzik Hollywood is a hidden gem…

Sala Muzik Hollywood is a hidden gem for anyone passionate about traditional instruments. The moment you walk in, you’re welcomed with warmth and surrounded by the rich spirit of Middle Eastern music. Their collection of handmade ouds, neys, darbukas, and more is absolutely top-notch. The staff are incredibly knowledgeable and friendly — they truly understand what musicians are looking for. The academy section is also a wonderful place to learn and grow. Highly recommended for musicians and music lovers alike!

8 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Great customer service and instrument

I ordered the “Tar By Afshari ET-202” I accidentally put the wrong address and selected the wrong shipping option so I sent an email. I got a response less than 24 hrs later with confirmation of the changes that I need them to make to my order. So easy and smooth. My Tar arrived early and is in perfect condition. It’s even in tune which really surprised me. Makes me think someone did a real quality check before packing. I’m impressed and if I need anything in the future that they carry Sala Musik will be my first choice no questions asked.

9 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Bag for small oud

I have an oud that is unusually small and I needed to order a bag or case for it, they answered all my questions very quickly and steered me to the right bag that would fit my instrument. It arrived very quickly and in great shape! Very helpful and I would order from them again.

9 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

A Good experience even if…

Ordered a darbuka on Amazon and I wasn’t satisfied so I got an other instrument more of my liking. So I ended up buying a Persian sehtar and I love it! The shipping was extremely fast but there are some importation fees to pay that I wasn’t aware of but it was manageable. The discussions took a long time but they got back to me (must not be in a hurry haha!). They seem concerned about the satisfaction of their clients and that the most important! Loved the Sehtar! There was no flaws on it and was as expected. The only thing I would say the keys to tune it dont stay tuned very long, like they don’t stay in place. Nice craftsmanship. Yeh a good experience even if I wasn’t satisfied at first, I ended up being happy with purchase. The Sehtar was a beginner one but it’s really good I find to begin, sounds very well. Thank you

17 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

I recently purchased an instrument from…

I recently purchased an instrument from Sala Muzik, and it truly exceeded my expectations! The packaging was meticulous, and my order arrived quicker than anticipated. The quality and craftsmanship of the instrument are outstanding—it looks even better than in the photos! Additionally, the customer service was incredibly responsive and helpful. Sala Muzik is professional, reliable, and genuinely passionate about what they do. I highly recommend them to anyone looking for high-quality traditional musical instruments. I’ll definitely shop here again!

16 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Bad Quality

Sizin yaptiginiz Ud’un işçiliğin... Ud akord tutmuyor kafayı yersin, sürekli atıyor ve saatlerce akord için uğraşıyorsun, birini yapıyorsun öbür tel atıyor. Daracik bir sap yapmışlar tel tel üstüne biniyor. Dünya para alıp bu kadar ustalık isteyen bi enstrüman için zerre çaba dökmemiş adamlar. Herseyde olduğu gibi bunda da asla etik yok memlekette.

Do not buy from these guys, especially the oud (lute) cheapest quality and the money does not worth it. You cannot accord the instrument because it’s already made faulty! You can return the item however you need to pay the post which does not make any sense.

25 settembre 2024
Non scritta su invito
Valutata 4 stelle su 5

Sala music… not completely consistent

I ordered a Persian Ney from Sala music and it arrived quickly and was very well built. I then ordered a Turkish Ney. It was described as follows:

Body: Made from high-quality Bamboo Reed, providing a warm and resonant tone.

When it arrived, I noticed that the bamboo reed was extremely thin and dried out. Every segment had cracks that had formed along the length or circumference. The quality of the Ney was well below my expectations.

I emailed Sala music and they did not respond to me. I posted a review on their site with multiple photos. The review was removed after about 12 hours. After a few days someone from Sala Music contacted me and offered me the opportunity to return the Ney for a refund. I declined, as I had already played it and the sound was OK.

Other people who have ordered the same Ney have posted reviews which seem to indicate that their versions were good and the Persian Ney that I purchased from them was excellent.

Anything that is handmade should really be purchased in person, but that is not always possible. I am not happy with the fact that they did not respond to me right away, but they did offer to make things right eventually. With the current state of the world, you can’t really ask for much more.

26 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Electric oud purchase

I ordered an electric oud from Sala a few days out from Xmas. It was $40 postage from Turkey to Australia, and arrived in less than 10 days. The packaging was tight and the oud arrived in perfect condition. It sounds amazing and is great value for the price. Very well made. Good craftsmanship and it sounds exactly like it sounded in the videos. Would highly recommend these guys as everything was perfect

27 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

I deeply regret purchasing a persian…

I deeply regret purchasing a persian ney from Sala Muzik. The insrument is of poor build and doesn't sound good. While it can be a challenge to find a well made ney in the west - Sala Muzik looked like a professional music shop. I paid a large sum for rubbish.
I have contacted them twice asking to return the item for a refund. They have ignored both requests. AVOID!

9 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Review darbouka



"I purchased the Sala Muzik darbouka classic bass eminpercu hoping for a quality instrument, but I was sorely disappointed. First off, the build quality is terrible; it feels cheap and flimsy. The sound it produces is hollow and lacks depth, nothing like what I expected from a 'classic bass' model. Additionally, the drumhead tore after just a few uses, which is unacceptable for an instrument at this price point. Save your money and invest in a better darbouka from a more reputable brand."

22 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Nice company, great instrument

Sala Muzik sold me a very good instrument, but I had ordered the wrong one. It was not Sala's fault, but they kindly allowed me to return the instrument and order the right instrument. It was a bit of a hassle for them, but they did it with patience and kindness and the instrument I bought is a very nice instrument at a very good price. I highly recommend this company and their products.

11 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

My first oud

Just ordered my first oud. I live in New York City USA and in less then 7 days my order arrived. It was well packed and I got many updates while it was being shipped. The oud is great quality and a great price. Looking forward to shopping again . ☺️

22 febbraio 2023
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più