The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions. At no time did I feel pressured into... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
A very thorough full eye test, even though I went in just for a test for over-70 driving licence. Given that the test was NHS-funded, I suppose that the charge for filling in the DVLA form was to be... Leggi di più
L'azienda ha risposto
The staff at RW are always polite and very welcoming. The optician shows compassion and empathy, and is ever ready to answer your queries. I've tried some of the larger wellknown opticians in the pas... Leggi di più
L'azienda ha risposto
Incredibly helpful service this morning fixing my glasses. Friendly and efficient. I will definitely return! Thank you so much.
L'azienda ha risposto
Dettagli dell'azienda
- Centro oculistico
- Audiologo
- Fornitore di lenti a contatto
- Servizio di pronto soccorso
- Grossista di occhiali
- Negozio di occhiali da sole
Informazioni su R Woodfall Opticians - East Dulwich
Scritti dall'azienda
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Informazioni di contatto
46 Lordship Lane, East Dulwich, E22 8HJ, London, Regno Unito
- 020 8299 6622
4,8
Eccellente
198 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Lovely staff
Lovely staff, great communication. Fab eye test for my 5 year old, they're great with kids. Thank you!
12 maggio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback. We’re delighted to hear that you found our staff welcoming and communication clear, and that your 5-year-old had such a positive eye test experience. It’s especially great to know our team made them feel comfortable—paediatric eye care is something we take real pride in.
We really appreciate your kind words and look forward to seeing you again.
Really nice and professional staff
Really nice and professional staff, good range of glasses to choose from.
5 maggio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback. We’re so pleased to hear you found our team friendly and professional, and that you enjoyed the range of glasses available. We appreciate your support and look forward to seeing you again soon!
Nice servis
Nice servis
quick help
Any time we come is exelent
Sam very helpfull
All team great
Hello from Bus Driver😜🚎🚎🚎
7 maggio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your wonderful feedback!
We're delighted to hear that you always receive quick help and excellent service whenever you visit us.
Sam will be especially pleased to know that you found her so helpful, and we'll be sure to pass on your kind words to the whole team.
A big hello back to our favourite bus driver! 😜🚎 Thank you for your continued support—we look forward to seeing you again soon. 😊
Exceptional service and attention
10 aprile 2026
Risposta di R Woodfall Opticians - East Dulwich
Many thanks for the 5 ⭐⭐⭐⭐⭐
Very friendly and professional service…
Very friendly and professional service from beginning to end. Can’t recommend them enough. Very attentive and addressed all my concerns. Thank you 🙏
25 aprile 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you so much for your kind words! We’re really glad to hear you had a positive experience from start to finish. It means a lot to know that you felt well taken care of and that all your concerns were addressed. We truly appreciate your recommendation and look forward to helping you again in the future 🙏
They always asking about your eyesight.
They always asking about my eyesight. It has always been the same for many years since I had Type 2 Diabetes in 2008.
13 aprile 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your feedback. We completely understand how it might feel repetitive, especially when your prescription has remained stable for many years.
Because of conditions like Type 2 Diabetes, we always take a consistent and thorough approach at each visit. Even when your eyesight feels unchanged, regular checks allow us to monitor for any early signs of changes that may not yet affect your vision, helping to protect your long-term eye health.
We really appreciate your patience and are always here to explain anything in more detail if it helps make your visits more comfortable.
Customer for at least ten years since…
Customer for at least ten years since they took over from Jay's who retired.
Honest and helpful.
20 aprile 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your kind feedback
My good experience
What made my experience good, was all staff members were polite respectful and helpful.
All my questions were answered and to the point.
22 aprile 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your feedback. We’re really pleased to hear that the team were polite, respectful, and helpful throughout your visit.
It’s great to know all your questions were answered clearly and to the point, and that this helped make your experience a positive one.
We really appreciate you taking the time to share your comments and look forward to seeing you again.
First class
My optician was friendly and thorough and gave me good advice.
I would recommend your services
7 aprile 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your kind feedback. We’re delighted to hear you had a first-class experience and that your optician was both friendly and thorough in their care.
It’s great to know the advice provided was helpful, and we really appreciate your recommendation of our services. We look forward to seeing you again soon.
Highly professional
Highly professional, knowledgeable and helpful. Definitely customer orientated. Thank you!
21 marzo 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you so much for your kind words! We’re delighted to hear you found our team professional, knowledgeable, and helpful. Putting our customers first is always our priority, so your feedback really means a lot to us. We hope to see you again soon 😊
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your feedback! We’re glad to hear you found our staff helpful and that everything ran on time. We really appreciate you taking the time to share this and hope to see you again soon 😊
Very profisional friendly team
Very profisional friendly team, great optician. Thank you.
10 marzo 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your kind feedback! We’re so pleased to hear you found our team professional and friendly, and that you had a great experience with our optician. We really appreciate you taking the time to share this and hope to see you again soon 😊
Excellent service
Staff were very helpful with quick and prompt response to questions and requests.
23 febbraio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your kind feedback. We’re so pleased to hear that our team were helpful and provided quick, prompt responses to your questions and requests. Delivering efficient and supportive service is something we really strive for. We appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Very thorough and reassuring…
Very thorough and reassuring examination by optician .
Helpful and friendly reception staff
10 febbraio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your thoughtful feedback. We’re delighted to hear that you found the examination thorough and reassuring, and that our reception team were helpful and friendly. Providing both professional care and a warm welcome is something we’re very proud of. We truly appreciate you taking the time to share your experience and look forward to seeing you again soon.
A true business model...
The staff at RW are always polite and very welcoming. The optician shows compassion and empathy, and is ever ready to answer your queries.
I've tried some of the larger wellknown opticians in the past but found them dispassionate at best. Since being with RW i've had no issues or complaints, and will always recomend them to anyone in need.
14 febbraio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you so much for your thoughtful and detailed feedback. It truly means a lot to us.
We’re delighted to hear that you feel welcomed and well cared for by the team at Woodfalls. Providing compassionate, attentive service and taking the time to answer every question is something we genuinely value, so it’s wonderful to know that this has made a difference to your experience.
Your continued trust and recommendations are the highest compliments we could receive. We’re so pleased to have you with us and look forward to looking after you for many years to come. 😊
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback. We’re delighted to hear that you found our team professional, personable, friendly, and thorough. Providing a welcoming and high-quality service is very important to us, so your kind words truly mean a great deal. We look forward to seeing you again.
A team of professionals
A team of professionals, courteous, patience, encouraging and very helpful!
10 febbraio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you so much for your wonderful feedback.
Risposta di R Woodfall Opticians - East Dulwich
Thank you very much for taking the time to leave us your feedback.
Friendly, Professional and Reliable
I’ve been using this opticians for many years and wouldn’t go anywhere else. The staff are always friendly and welcoming, and the customer service is excellent. I’ve consistently been happy and satisfied with my eye examinations. Highly recommended!
24 gennaio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you so much for your continued loyalty and for your wonderful recommendation. We’re truly grateful for your trust in us over the years. It’s lovely to hear that you consistently find our team friendly and welcoming, and that you’re always satisfied with your eye examinations. Your kind words mean a great deal to us, and we look forward to caring for you for many more years to come.
Test was through as well as further…
Test was through as well as further recommendation
30 gennaio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your kind review. We are pleased to have been able to help you with a thorough eye examination.
Thank you for choosing Woodfalls East Dulwich.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.