The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions. At no time did I feel pressured into... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
A very thorough full eye test, even though I went in just for a test for over-70 driving licence. Given that the test was NHS-funded, I suppose that the charge for filling in the DVLA form was to be... Leggi di più
L'azienda ha risposto
The staff at RW are always polite and very welcoming. The optician shows compassion and empathy, and is ever ready to answer your queries. I've tried some of the larger wellknown opticians in the pas... Leggi di più
L'azienda ha risposto
Incredibly helpful service this morning fixing my glasses. Friendly and efficient. I will definitely return! Thank you so much.
L'azienda ha risposto
Dettagli dell'azienda
- Centro oculistico
- Audiologo
- Fornitore di lenti a contatto
- Servizio di pronto soccorso
- Grossista di occhiali
- Negozio di occhiali da sole
Informazioni su R Woodfall Opticians - East Dulwich
Scritti dall'azienda
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Informazioni di contatto
46 Lordship Lane, East Dulwich, E22 8HJ, London, Regno Unito
- 020 8299 6622
4,8
Eccellente
198 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Friendly and professional
Friendly and professional and extremely knowledgeable, made me feel relaxed and able to ask any questions regarding my sight and eye problems.
3 agosto 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you so much for your wonderful feedback! We’re delighted to hear that you felt relaxed and comfortable asking questions. Providing knowledgeable, professional care while making our patients feel at ease is really important to us. Thank you for choosing us! 😊
Incredibly helpful service this morning…
Incredibly helpful service this morning fixing my glasses. Friendly and efficient. I will definitely return! Thank you so much.
14 agosto 2026
Non scritta su invito
Risposta di R Woodfall Opticians - East Dulwich
Thank you so much for your lovely review! We’re delighted we could help get your glasses fixed and that you found the team friendly and efficient. We really appreciate your kind words and look forward to welcoming you back again! 😊👓
Great customer service
5 agosto 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your kind feedback. We’re delighted to hear that you received great customer service. Providing a friendly, professional and personal experience is very important to us, and we really appreciate you taking the time to leave a review!
Very thorough full eye test
A very thorough full eye test, even though I went in just for a test for over-70 driving licence.
Given that the test was NHS-funded, I suppose that the charge for filling in the DVLA form was to be expected!
29 luglio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your feedback. We’re pleased to hear that you found your eye examination thorough and comprehensive. We’re glad we could help with your over-70 driving licence requirements and provide you with the care and attention you’d expect from Woodfalls. We also appreciate your understanding regarding the separate charge for completing the DVLA form. Thank you for choosing us!
How to have an enjoyable eye test was very clearly informed about all…
I was very clearly informed about all tests that would be done. Everything was efficient, and a lot of care was taken for my comfort. I wasn't pressed to make any changes and was allowed to choose the changes for myself.
Very helpful follow through at the Reception desk too.
20 luglio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for such a thoughtful 5-star review. We’re delighted to hear that you felt fully informed throughout your eye examination and that our team took the time to ensure you were comfortable and able to make your own choices without feeling pressured. It’s also wonderful to hear that our reception team provided such helpful follow-through. We really appreciate your kind words and are so pleased you enjoyed your experience with us.
I asked for an appointment
I asked for an appointment, and got one an hour later. When I arrived I went straight in without waiting. The optician was pleasant and professional.
13 luglio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your lovely review!
We're delighted to hear that we were able to arrange an appointment so quickly and that your visit ran smoothly. Providing a convenient, efficient, and welcoming service is very important to us.
It's great to know you found our optician pleasant and professional. Thank you for taking the time to share your experience, and we look forward to seeing you again in the future!
Friendly and patient with clients
You get seen in good time, and the staff are very helpful.
17 luglio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your kind review! We're so pleased to hear that you found our team friendly, patient, and helpful. It's great to know you were seen promptly and had a positive experience. We really appreciate your feedback and look forward to seeing you again.
Highly recommend Woodfall
The staff are all helpful and friendly and the optometrist is wonderful - thorough, reassuring, explains everything and I have total confidence in them.
3 luglio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you so much for your wonderful recommendation! We're delighted to hear that you had such a positive experience with our team. It's especially rewarding to know you felt well cared for and that your optometrist was thorough, reassuring, and took the time to explain everything clearly. Your confidence in us means a great deal, and we look forward to welcoming you back to Woodfalls in the future.
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your lovely review and recommendation! We're delighted to hear that you found our staff helpful and experienced excellent service. Your kind words mean a great deal to our team, and we look forward to welcoming you back again in the future.
Optician was excellent
Optician was excellent, Dispensary and reception. However I am still waiting for my spectacle to arrive. This is now going to onto 3 weeks.
22 giugno 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your lovely review!
We're so pleased to hear you found our team friendly and welcoming. We believe in providing honest, professional advice without any pressure, so it's great to know you appreciated our approach.
Thank you for your support, and we look forward to seeing you again soon.
The staff are all professional and…
The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions.
At no time did I feel pressured into spending on unnecessary products.
When I left I did ask staff about the RayBan META spectacles and was given the opportunity to hear about and see how they work.
18 giugno 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your thoughtful feedback. We're delighted to hear that you found all our staff professional and kind across reception, fitting, and optometry, and that your eye conditions were carefully and thoroughly reviewed. It's also great to know you felt no pressure when considering products, and had the opportunity to explore the Ray-Ban Meta spectacles in a relaxed and informative way.
We really appreciate your comments and look forward to welcoming you again in the future.
Happy customer
As ever, the appointment was managed efficiently and courteously. Excellent practitioner and friendly staff team.
10 giugno 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback. We're delighted to hear that your appointment was, once again, managed efficiently and courteously.
It's wonderful to know that you found our practitioner excellent and our team friendly and welcoming. Providing a professional, caring, and positive experience for every visit is something we take great pride in.
Thank you for your continued support, and we look forward to seeing you again soon!
The R Woodfall Team 👓✨
Very welcoming environment with good…
Very welcoming environment with good staffs ready to help everyone accordingly
18 giugno 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback. We're so pleased to hear that you found our practice to be a welcoming environment and that our team were ready to help and support everyone who visits us.
Providing friendly, personalised care and making every patient feel comfortable is at the heart of what we do, so your kind words mean a great deal to us.
Thank you for your support, and we look forward to welcoming you again soon.
Friendly staff and are really good with…
Friendly staff and are really good with my child.
28 maggio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your wonderful feedback. We're delighted to hear that you and your child had a positive experience with our team. Making children feel comfortable and confident during their visit is something we take great pride in, so it's lovely to know our staff helped make the experience a good one. We appreciate your kind words and look forward to welcoming you and your family again in the future
My family and I have used them for…
My family and I have used them for years. Very friendly staff and lovely surroundings
11 giugno 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback and for trusting us with your family's eye care over the years. We're delighted to hear that you've consistently found our team friendly and that you enjoy the welcoming atmosphere of our practice. Your continued support means a great deal to us, and we look forward to caring for you and your family for many years to come
Staff and services
18 maggio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for the 5 stars!
Optometrist always very skilled and…
Optometrist always very skilled and excellent manner and communication skills.
26 maggio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback. We’re delighted to hear that you value the optometrist’s skill and clear communication, as well as their excellent manner. Providing thorough, professional care while ensuring everything is explained clearly is something we take great pride in. Your comments are very much appreciated by the whole team.
The service here is exceptional
The service here is exceptional. I went for an appointment just this week and Annie was absolutely fantastic. She did the best most comprehensive eye test ihe ever had and I can’t thank her enough. Meanwhile Sana who works there has always been fantastic and really makes sure you get the glasses that are right for you. She’s so kind and helpful. This is the place to go for glasses.
26 maggio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your wonderful feedback. We’re delighted to hear that you received such an exceptional level of service and a truly comprehensive eye examination. It’s especially lovely to know Annie made such a fantastic impression during your appointment, and that her thoroughness was so appreciated.
We’re also really pleased to hear your kind comments about Samar and the care and attention she gives when helping you choose the right glasses. We will make sure your comments are shared with them both, as feedback like this means a great deal to the team.
Thank you again for your recommendation and support.
I was treated with kindness and understanding,helpfulness.
I get everything out of this appointment.
12 maggio 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback. We’re so pleased to hear that you felt treated with kindness, understanding, and helpfulness throughout your appointment. It’s wonderful to know you feel you get everything you need from your visits with us — we really appreciate your support.
The Optician was very friendly3
The Optician was very friendly, she explaining what she was doing, and asking me if I had any questions, through the examination.
30 aprile 2026
Risposta di R Woodfall Opticians - East Dulwich
Thank you for your feedback. We’re delighted to hear that the optician was friendly and took the time to explain each step of the examination, as well as checking in to answer your questions. Clear communication and patient reassurance are very important to us.
We really appreciate your comments and look forward to seeing you again.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.