Needed a couple of spare wheels quickly that are ready to go incase of emergency. Ruk bikes provide a very easy solution. Easy to use menu on their website providing a range of options to suit all bu... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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There was a mistake with a wrong order which they quickly rectified once aware of it but then bit of chasing was then needed to get a returns label for it but which was eventually sent. However t... Leggi di più
I ordered a wheel that came quickly. It was not a match so requested a return that was accepted and processed in a reasonable time.
Best price, free postage and easy transaction. Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool. The large version is spot on... Leggi di più
4,6
Eccellente
228 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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The product is very good quality
The product is very good quality, made in the UK . Fast delivery ! I recommend it !
29 luglio 2024
Fantastic and personalised service
Fantastic and personalised service. I ordered a fork spring which was promptly delivered but turned out to be the wrong size (my mistake). Kevin identified the right part for me based on the serial number of my forks and immediately sent me out a new one at no cost. Incredible service, very much appreciated.
17 giugno 2024
Very good wheel (from my bike mechanic…
Very good wheel (from my bike mechanic opinion)...quick delivery . Mice package
28 giugno 2024
Good price and quick delivery.
Good price for a quality product and quick delivery, that's what I needed!
25 giugno 2024
Great product and a very quick…
Great product and a very quick delivery, faultless service
10 giugno 2024
Quick response to delivery problem
Quick response to delivery problem, sorted immediately. Good communication
18 giugno 2024
Good value and parts arrived quickly
5 giugno 2024
RUK bikes / KX gravel wheels
RUK / KX gravel wheels. Excellent service from Kevin at RUK. KX good thru axle gravel wheel at good price. I needed at short notice & RUK were great. Supplied with tubeless valve & tape.
3 giugno 2024
Was a bit disappointed with the quality…
Was a bit disappointed with the quality of the item.
Item arrived quickly, good to have free postage
3 giugno 2024
Risposta di Ruk Bikes
Hi Hayley, sorry to hear that! Send it back if you're not happy and you will get a full refund ;)
Free Returns
I ordered a spare front wheel and disc brake for my E-bike, when I got it realised it I realised I had ordered a rim brake. I E-mailed them and within hours late that evening they responded, 'Yes no problem I'll sort this out for you"
Wheels exchanged via UPS for free and with no delivery costs.
I am very happy with the exelent service and will definitely be using RUK Bikes again.
3 giugno 2024
First time ordering from these guys…
First time ordering from these guys found via Google excellent service received goods dispatched and received very quickly websites easy to navigate good prices will definitely use again
22 maggio 2024
I received my son’s repaired bike on…
I received my son’s repaired bike on time. Thanks
16 maggio 2024
I never purchased anything ,so stop…
I never purchased anything ,so stop sending me emails
11 maggio 2024
Risposta di Ruk Bikes
Hi Karl, bit harsh.. what emails are you receiving? These are not from us but may be from Google advertising. I'd be surprised if you couldn't un subscribe...
Outstanding service from RUK bikes.
Outstanding service from RUK bikes.
I managed to snap the front axle of my Giant hybrid bike on Sunday morning. A quick google of the part showed it available at RUK bikes at a competitive price with free 24hr delivery. I sent a short message via the web chat not expecting a reply until Monday, however I had an immediate response.
On completing the purchase on Sunday afternoon I was delighted to receive a dispatch notification with Royal Mail tracking number. The axle was delivered this morning and back on the road.
12 maggio 2024
Non scritta su invito
Brilliant service all round
Fast postage, fair price. Will use again, was skeptical as hadn't heard of them but brilliant service all round.
29 aprile 2024
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