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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Ive made crypto déposit money never came true Ill reach to thèm With every proof Receipt , id, crypto adress Théy keep lying Be carefull Very bad plateform

L'azienda ha risposto

Valutata 1 stelle su 5

Spent thousands with little to no return, obviously not regulated, free spin bonuses never pay, compaired to regular clubs etc pokies it just seems like a total rip and i am so stupid for consistanly... Leggi di più

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Valutata 1 stelle su 5

⚠️ WARNING – ROYAL REELS IS A SCAM ⚠️ I want to warn others about an online gambling site called “Royal Reels.” This site is operating illegally in Australia and should not be trusted... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It was a little process with verification but didn't take long. Just make sure you upload documents correctly. But I've had nemours withdrawls verry quickly and sum really good wins !!support are fan... Leggi di più

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1,7

Pessimo

TrustScore 1.5 su 5

174 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 68% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Blocked from logging in after winning...

Allow withdrawal payments in full winnings not portions to be turned over before access ..
Lately it seems I'm getting blocked from logging in to access to play? Why is this? Are we not allowed to make more than One withdrawal per day?

4 luglio 2025
Non scritta su invito
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Risposta di Royal Reels Casino

Hi, sorry to hear about your experience. Please get in touch again with our customer support to sort the issue out.

Valutata 1 stelle su 5

THESE SCAMMERS STOLE $9000 WINNING OG…

THESE SCAMMERS STOLE $9000 WINNINGS OFF ME,

THEY CLAIM THAT I BET IT ON BLACKJACK OIR SOME CRAP BUT ITS A LIE,

100% THEY CLOSE MY ACCOUNT AND EVERYTHING BECAUSE THEY DIDNT WANT TO PAY,

DONT EVER GO NEAR THIS WEBSITE ILL BE LEAVING REVIEWS ON HERE DAILY IF I CAN,

THEY ALSO RUN THE SCAM WEBSITE THEPOKIES

THIS IS ALSO JUST APART OF THERE BIGGER SCAM CIRCLE PLEASE STAY AWAY FROM BOTH WEBSITES

24 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

If I could rate no stars i would.

If I could rate no stars i would.
This site has taken over 500 from me no small wins no big wins nothing. I've leveled up with there system and nothing. I can't even use the bonuses sent to my email address when I try to and when I contact support they claim its my fault and refuse to help. Do not trust this site do not spend your money here.

22 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Crashed during a bonus feature

I was playing treats of terror on royal reels. I was in the middle of a bonus feature (which was doing very well) the game froze and crashed. I refreshed the page and haven’t been able to access that one game since. All other games work expect that one. I’ve been backwards and forwards with there tech support and nothing has been done. Extremely poor and wrong! Now I’m emailing them and I’m getting no response.

12 giugno 2025
Non scritta su invito
Valutata 2 stelle su 5

I've been punting thru this site for…

I've been punting thru this site for over a year. I would have to say normally it's a pretty good experience, pay your money play the games take your winnings within 4 hours what more can you want? Xmas time last year i won 18k got my money out ok. But had my account indefinitely shut down. Ten mins after I deposited 600 dollars. Emails back n forth documents sent documents approved and it's all golden. Well that was till Saturday when I tried to withdraw my second $9000 daily allowance my account wasn't frozen but my withdrawal just stopped mid request. This was Saturday nothing heard from the company by Monday so I hit the chat and asked what was the hold up. That's when I was informed that my account was under review for KYC. But my account was fully functioning except the withdrawal because I still had fifty thousand in my account that I was going to withdraw. After 5 days of the money being there and not getting any fresh answers why I proceeded to gamble what I won. That is my fault I accept that. Im still waiting for a response to all my documentation to be.approved. and not once have they given me a time frame.

10 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

I've been with Royal reels for almost 2…

I've been with Royal reels for almost 2 years. Put depoist in after deposit had a few good wins & and always get my withdrawals within 24Hrs. 2 days ago. Nothing different deposited money check the next day "Money still processing" next thing I know I'm getting a email about KYC. Send through all the documentation that they asked for & said my account is under review. I've been going back & forwards with emails finally got to the bottom of things...So I thought until today 2 days later & I've sent over 10 emails last email I got was over 12 ago 😡. Go to the live chat & they keep saying be patient. I've been more then patient I want my withdrawl & I want to someone to help me with my account & email me back! Email me back In a timely manner not 1:30AM or 3:30 AM

3 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Royal Reels casino is a big Rip off …

Royal Reels casino doesn’t even deserve that one star I gave it should be -5 stars instead. Royal Reels is nothing but a big rip off. I have been just depositing money and the games are horrible to play. They hardly give free games or big wins on most slots. Just takes your money. Scamming, rip off site🤬🤬🤬🤬

5 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

If I could leave no stars

If I could leave no stars, that's what I would do, an absolutely crap rip-off site you'll start off ok.. then you will find there isn't a chance in hell you will even get a lousy free game. Not fun. Go somewhere else and if you find a decent one let us all know.

4 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Lack of care

Started off ok, but now has no live chat function. Requested self exclusion and got ignored on email. (Was fast to reply on other occasions about depositing)

16 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Royal reels avoiding to own up to their scams

Wrote a review here two and a half months ago, about royal scamming me out of my $28k win. They replied asking for more information, which i provided, and still have not heard a damn thing from them. Beware of these guys. They don’t even bother helping out loyal customers.

19 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Royal Reels has become Royal Scams!

I requested a withdrawal of $3000 on the 4th of April 2025, they advised me through their live chat that my withdrawal was approved the same day.

The next days they requested my documents for KYC verification, I emailed back what was required and now they keep delaying it saying they need more time to verify my documents, even though it states in their terms and conditions it takes 1-2 business days to approve it.

It's now day 6 and they still give me excuses and refuse to withdraw my winnings.

Royal Reels has become Royal Scams, players please be aware of this site.

Royal Reels what do you wish for me to reply to? I will happily remove this review and provide a positive 5 star review once my withdrawal has been processed accordingly.

4 aprile 2025
Non scritta su invito
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Risposta di Royal Reels Casino

Hi, we're sorry to hear about your experience. Please answer to our request to provide us with more info, so we can identify your case and investigate further.

Valutata 1 stelle su 5

1 month waiting and still not get my win money

when you win and they make you wait for so long to process your withdrawal. almost 1 month already and still says in processing. Normally if it real and not scam should take 1-2 business days. They keep asking for verification and documents then tell you there is a que before you and have to wait. I know I will never get the money. **Just want to warn everyone not put more money in Royalreels They scam and wasting your time** 🤬🤬🤬🤬

9 aprile 2025
Non scritta su invito
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Risposta di Royal Reels Casino

Hi, we're sorry to hear about your experience. Please answer to our request to provide us with more info, so we can identify your case and investigate further.

Valutata 1 stelle su 5

Delay in withdraw after valid identity verification supplied

I have been a loyal customer for 2 years now.
After winning $500. They have asked me to verify my identity (which I currently did on the 24th March) and have been in contact with them daily in regards to my withdrawal and can still not provide valid responses or justification to the delay in verifying my identity let alone paying my win out!
I will never deposit into this site ever again!
I will never recommend this site ever again!
It's a waste of time and so is this site.
Play crown play or skycasino instead for the Exact same games!

24 marzo 2025
Non scritta su invito
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Risposta di Royal Reels Casino

Hi, we're sorry to hear about your experience. Please answer to our request to provide us with more info, so we can identify your case and investigate further.

Valutata 1 stelle su 5

Dont pay out winnings

Won $1500 tried to withdraw, got asked for bank statments, copy of drivers license and a bill with my name on it, have not heard or seen my money for weeks, inhave emailed there team and no repsonse

1 marzo 2025
Non scritta su invito
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Risposta di Royal Reels Casino

Hi, we're sorry to hear about your experience. Please answer to our request to provide us with more info, so we can identify your case and investigate further.

Valutata 1 stelle su 5

They'll take your money but won't pay out when you withdraw.

I done a withdrawal on the 18th of March and I still have not received my money, I have tried to cancel the withdrawal and it states that there are nothing to cancel. I have sent 3 emails to the Royal Reels email with snip shots yet now one has come back to me. I personally think they are a scam and are out to just take peoples money. I will never recommend any one to sign up and make use of this casino. I will place my email on every social media platform if my money is not in my account by end of business Friday the 28th Western Australia time.

its so funny now they can reply, still think its and AI generated reply that's asking for more information which they have not supplied like the "REFERENCE NUMBER". Well 2 days to go before I make this public on all social media platforms.

18 marzo 2025
Non scritta su invito
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Risposta di Royal Reels Casino

Hi, we're sorry to hear about your experience. Please answer to our request to provide us with more info, so we can identify your case and investigate further.

Valutata 1 stelle su 5

3x deposit wagering is a joke.

What sane person will play at a casino where they're forced to wager 3x their deposit to make a withdraw. Many other better sites that don't do this.

23 marzo 2025
Non scritta su invito
Logo di Royal Reels Casino

Risposta di Royal Reels Casino

Hi, we're sorry to hear about your experience. Please answer to our request to provide us with more info, so we can identify your case and investigate further.

Valutata 1 stelle su 5

SCAMMERS - get your money out asap

Hi Everyone . On royal reels 9 I deposited up to about 4K over a 2 week period and ran it up to $60k USD on blackjack.
( also considering their blackjack is rigged as they always cut half deck and definitely have more low cards added. I counted 50 cards less than 9 and 16 pictures over 66 cards.) this just does not happen in blackjack )

When I stopped at about 40k USD I tried to withdraw the money in $9000 USD increments (withdrawal limit). After two days and still pending I attempted to cancel withdrawal and try again. When I clicked cancel, the app showed an error of ‘no withdrawal pending’ and my balance was wiped.

Get off the app, they are scammers

16 marzo 2025
Non scritta su invito
Logo di Royal Reels Casino

Risposta di Royal Reels Casino

Hi, we're sorry to hear about your experience. Please answer to our request to provide us with more info, so we can identify your case and investigate further.

Valutata 1 stelle su 5

Would like to speak with someone from…

Would like to speak with someone from royal reels about both mine and my partners account being banned. You ban us for having multiple accounts whivh we don't, i have an account and my partner has an account. So how can we both be banned for multiple accounts when i have one and my parnter has the other. As well as her 3k withdrawal being confiscated for this allegation that is false. I demand answers and proof of multiple accounts, if you can't provide evidence then you have no right to ban us both and take funds!

15 settembre 2024
Non scritta su invito
Logo di Royal Reels Casino

Risposta di Royal Reels Casino

Hi, we're sorry to hear about your experience. Please answer to our request to provide us with more info, so we can identify your case and investigate further.

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