Matea is an absolute asset to the organisation! I had so many questions about my policy and she was able to answer all of them clearly in a way I would easily understand while also being so calm and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Lorraine was extremely helpful and friendly. She gave me clear instructions on what I needed to do and made everything easy to understand. I really appreciated her help and excellent customer service
L'azienda ha risposto
Extremely helpful in assisting with required paperwork for a mortgage switch at short notice. Everything was updated and sent to me while I was on the line which, in my experience, is an unparalleled... Leggi di più
L'azienda ha risposto
Everytime I have to call there's always a pleasant,friendly helpful response.Very efficient and user friendly company.Would highly recommend,thank you to Declan for his very professional assistance to... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Compagnia assicurativa
- anche in
- Assicurazione reddito protetto
- Azienda che fornisce assicurazioni temporanee sulla vita
- Azienda di assicurazioni per le imprese
- Azienda di assicurazioni per le persone centrali nelle imprese
- Fornitore del regime pensionistico
Scritti dall'azienda
With our businesses heritage in Ireland, we’ve been protecting our customers for over 190 years. Based in Dublin, we're a fully owned subsidiary of The Royal London Mutual Insurance Society Limited, the UK's largest mutual life, pensions and investment company. Our parent company’s mutuality, meaning it is customer and member owned with no shareholders, allows us to adopt a mutual mindset. This means we take a longer-term view and focus on providing best customer outcomes. We are authorised by the Central Bank of Ireland. We believe in the benefits of impartial financial advice from a Financial Broker and our personal pension and protection products are only available through Financial Brokers across Ireland. Our focus is on providing best customer outcomes, helping you build financial resilience and being here for you when it counts. Our range of protection products, like Life Cover, Mortgage Protection and Income Protection, can help you financially prepare for the unexpected. And our pension products, a Personal Retirement Bond (PRB), an Approved Retirement Fund (ARF) and PRSAs help your financial resilience in retirement and help you invest in a responsible way that delivers a world worth retiring into.
Informazioni di contatto
47-49 St Stephen's Green, Dublin 2, D02 W634, Dublin, Irlanda
- +353 1 429 3333
- service@royallondon.ie
- royallondon.ie
4,9
Eccellente
3K recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Royal London Ireland
Hi Renars,
We're happy to hear that we were able to provide a quick solution for you. We appreciate your kind words!
Kind regards,
Royal London Ireland
Super professional company to deal with
I was dealing with Anastasia today, she couldn’t have been more professional and helpful. I just wish I could always deal with people like this in all business dealings. A pleasure. Thank you!
3 settembre 2026
Risposta di Royal London Ireland
Hi Maria ,
We're delighted to hear that our team member provided such a professional and helpful experience. It's wonderful to know that your interaction was a pleasure. Thank you for your kind words!
Kind regards,
Royal London Ireland
Excellent Knowledge
Immediate understanding of my issue, Clear and extensive knowledge and very well explained.
3 settembre 2026
Risposta di Royal London Ireland
Hi Mark,
We are delighted to hear that we were able to understand your issue and provide clear, extensive, and well-explained knowledge. Thank you for your positive feedback.
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
Hi Kelly,
We're delighted to hear that you had such a positive experience with us. We always aim for quick and pleasant interactions, and we appreciate you sharing your feedback.
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
Hi John,
We are so pleased to hear that you found our service trustworthy and that our attention to detail met your expectations. Thank you for your wonderful feedback!
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
We are so glad we could answer all your questions. Thank you for your kind feedback, we really appreciate it!
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
Hi Trina,
We're happy to hear that our staff member was well-informed and provided you with excellent service. We appreciate your kind words.
Kind regards,
Royal London Ireland
Exceptional customer service
Phone was answered quickly, customer service agents were knowledgeable and friendly and didn't sound like they were sticking to script. They were genuinely helping me. Thanks Lorraine and Irwin.
2 settembre 2026
Risposta di Royal London Ireland
Hi Niamh,
We're so pleased to hear that our customer service agents were able to provide such helpful and genuine assistance. We appreciate you acknowledging their friendly approach.
Kind regards,
Royal London Ireland
Excellent customer service
The customer service is excellent and welcoming. Each query is resolved promptly.
1 settembre 2026
Risposta di Royal London Ireland
Hi Abhimanyu,
We're delighted to hear that our customer service was excellent and welcoming, and that your queries were resolved promptly. Thank you for your positive feedback!
Kind regards,
Royal London Ireland
The people on the phone calls with me…
The people on the phone calls with me were so nice and helpful..
26 agosto 2026
Risposta di Royal London Ireland
Hi David,
We're so pleased to hear that our team was nice and helpful during your phone calls with us. Thank you for your kind feedback!
Kind regards,
Royal London Ireland
Customer service agent was very nice…
Customer service agent was very nice and informative and explained everything about my inquiry.
20 agosto 2026
Risposta di Royal London Ireland
We're so pleased to hear that our customer service agent was very nice and informative, and explained everything clearly regarding your inquiry. Thank you for sharing your positive experience!
Kind regards,
Royal London Ireland
Lorraine was extremely helpful
I had an issue and Lorraine was extremely helpful, reassured me and got everything sorted out quickly..
1 settembre 2026
Risposta di Royal London Ireland
Hi Ciara,
We're so happy to hear that our colleague was extremely helpful and quickly resolved your issue. We appreciate you sharing your positive experience with us!
Kind regards,
Royal London Ireland
Competitive Quotes
Their quotes were competitive and quicker turnaroud from the agent.
1 settembre 2026
Risposta di Royal London Ireland
Hi Vinoth,
We're so happy to hear our competitive quotes and quick turnaround met your expectations. Thank you for sharing your positive experience!
Kind regards,
Royal London Ireland
Excellent customer service from Declan…
Excellent customer service from Declan Kidd
I had a great experience speaking with Declan today. He was extremely helpful, professional and patient, and took the time to explain everything clearly and help me with my query.
Thank you, Declan, for making the whole process so easy and stress-free. I really appreciate your help and excellent customer service!
1 settembre 2026
Risposta di Royal London Ireland
We are so pleased to hear about your positive experience with one of our team members. It is wonderful to know that we were able to provide clear explanations and make the process easy and stress-free for you. We truly appreciate you taking the time to share your kind words and acknowledge the excellent service you received. Your feedback is incredibly valuable to us.
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
We're so happy to hear that our staff were helpful. We truly appreciate your positive feedback!
Kind regards,
Royal London Ireland
The lady I dealt with on the phone was…
The lady I dealt with on the phone was so helpful and nice. I felt better coming off the phone despite paying a bill
31 agosto 2026
Risposta di Royal London Ireland
Hi Fidelma,
We're so glad to hear that our team provided such helpful and reassuring support. Thank you for sharing your positive experience!
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
Hi Partha,
We're happy to hear that our customer support team was able to assist you appropriately with your queries.
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
Hi Laura,
We're so glad we could help with your query in such an efficient and helpful manner. Thank you for your wonderful feedback.
Kind regards,
Royal London Ireland
For the past few years Ive been in…
For the past few years Ive been in Royal London for my Life Insurance. I havent really experience anything bad. They were even very considerate and easy to access if I have questions regarding my insurance.
31 agosto 2026
Risposta di Royal London Ireland
Hi Mary,
We're so happy to hear about your positive experience with our services over the past few years. It's wonderful to know that we've been considerate and accessible when you've had questions. Thank you for sharing your kind feedback!
Kind regards,
Royal London Ireland
Helpful staff member on phone made…
Helpful staff member on phone made transaction easy
26 agosto 2026
Risposta di Royal London Ireland
Hi Ronan,
We are so pleased to hear that our staff made your transaction easy over the phone. Thank you for your positive feedback!
Kind regards,
Royal London Ireland
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