Everytime I have to call there's always a pleasant,friendly helpful response.Very efficient and user friendly company.Would highly recommend,thank you to Declan for his very professional assistance to... Leggi di più
L'azienda ha risposto
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I had a phone call today with Anastasia- she was unbelievably helpful and was able to solve a huge problem for me. She was so patient even though it was close of business on a Friday.
I called customer support with an enquiry and my call was answered quickly. Talked to a very friendly, informative and helpful staff member, Declan Kidd, who resolved my issue immediately. They have a... Leggi di più
L'azienda ha risposto
The staff member (Declan) that dealt with my call was friendly and very happy and explained the process and advised next steps. It was great to get through to a helpful person instead of a bot, I woul... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Compagnia assicurativa
- anche in
- Assicurazione reddito protetto
- Azienda che fornisce assicurazioni temporanee sulla vita
- Azienda di assicurazioni per le imprese
- Azienda di assicurazioni per le persone centrali nelle imprese
- Fornitore del regime pensionistico
Scritti dall'azienda
With our businesses heritage in Ireland, we’ve been protecting our customers for over 190 years. Based in Dublin, we're a fully owned subsidiary of The Royal London Mutual Insurance Society Limited, the UK's largest mutual life, pensions and investment company. Our parent company’s mutuality, meaning it is customer and member owned with no shareholders, allows us to adopt a mutual mindset. This means we take a longer-term view and focus on providing best customer outcomes. We are authorised by the Central Bank of Ireland. We believe in the benefits of impartial financial advice from a Financial Broker and our personal pension and protection products are only available through Financial Brokers across Ireland. Our focus is on providing best customer outcomes, helping you build financial resilience and being here for you when it counts. Our range of protection products, like Life Cover, Mortgage Protection and Income Protection, can help you financially prepare for the unexpected. And our pension products, a Personal Retirement Bond (PRB), an Approved Retirement Fund (ARF) and PRSAs help your financial resilience in retirement and help you invest in a responsible way that delivers a world worth retiring into.
Informazioni di contatto
47-49 St Stephen's Green, Dublin 2, D02 W634, Dublin, Irlanda
- +353 1 429 3333
- service@royallondon.ie
- royallondon.ie
4,9
Eccellente
3K recensioni
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Declan was a gentleman to talk to even…
Declan was a gentleman to talk to even if he couldn’t understand me thank you so much
5 ottobre 2026
Non scritta su invito
Risposta di Royal London Ireland
Hi Kyle,
We are so pleased to hear that our team member was polite, patient, and such a pleasure to speak with. Thank you very much for taking the time to share your lovely feedback and positive experience with us.
Kind regards,
Royal London Ireland
Very helpful quick and efficient…
Very helpful quick and efficient service and was not waiting long to speak with an agent
5 ottobre 2026
Non scritta su invito
Risposta di Royal London Ireland
Hi Emma,
We are glad you enjoyed your experience. Thank you for your feedback regarding our prompt assistance and short wait times.
Kind regards,
Royal London Ireland
I called customer support and my issue was resolved immediately in a friendly and helpful manner.
I called customer support with an enquiry and my call was answered quickly. Talked to a very friendly, informative and helpful staff member, Declan Kidd, who resolved my issue immediately. They have always been extremely helpful and communicate very well.
5 ottobre 2026
Non scritta su invito
Risposta di Royal London Ireland
It is wonderful to hear that your phone call was answered so promptly and that your inquiry was resolved right away. We appreciate your kind feedback regarding the clear communication and friendly, informative service you received.
Kind regards,
Royal London Ireland
Excellent customer service
Excellent customer service, Declan made me feel very welcome and sorted my issue in seconds. Kudos
5 ottobre 2026
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Risposta di Royal London Ireland
Hi Mark,
We are delighted to hear that our team member made you feel so welcome and resolved your issue so quickly. Thank you for taking the time to share your positive experience with us.
Kind regards,
Royal London Ireland
Amazing customer service
Amazing customer service, any queries are sorted right away, all questions answered. It's always a pleasure to deal with Royal London
Lubica
5 ottobre 2026
Non scritta su invito
Risposta di Royal London Ireland
Hi Lubica,
We are glad you enjoyed your experience with our customer support team. We appreciate your positive feedback regarding how quickly our team addresses your inquiries and answers your questions. Providing reliable assistance is always our priority, and we look forward to helping you again whenever you need us.
Kind regards,
Royal London Ireland
Staff member was very helpful and human :)
The staff member (Declan) that dealt with my call was friendly and very happy and explained the process and advised next steps. It was great to get through to a helpful person instead of a bot, I would recommend the company
2 ottobre 2026
Non scritta su invito
Risposta di Royal London Ireland
Hi Carole,
We are delighted to hear that you had such a positive experience over the phone. It is wonderful to know that our team provided clear guidance on your next steps and offered a helpful, human touch. Thank you for your recommendation and for taking the time to share your feedback.
Kind regards,
Royal London Ireland
Went really smooth
Went really smooth, the agent was very kind and helpful
2 ottobre 2026
Non scritta su invito
Risposta di Royal London Ireland
Hi Michal,
We are so glad to hear that your experience went so seamlessly and that our team member provided such attentive, pleasant assistance. Thank you very much for taking the time to share your positive feedback with us.
Kind regards,
Royal London Ireland
The staff member was easy to understand…
The staff member was easy to understand and very polite and helpful.
2 ottobre 2026
Non scritta su invito
Risposta di Royal London Ireland
Hi Luke,
Thank you for sharing your feedback with us. We are delighted to hear that our team member provided clear communication and valuable support during your interaction.
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
Hi Paul,
We are so pleased to hear you had a positive experience with our customer service. Your kind words are appreciated.
Kind regards,
Royal London Ireland
Declan Just was very calm explained…
Declan Just was very calm explained everything thoroughly and clearly and it was an overall very good customer service experience.
1 ottobre 2026
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Risposta di Royal London Ireland
Hi Lee,
We're delighted to hear that our colleague was calm and explained everything so thoroughly and clearly. We appreciate you sharing your positive customer service experience with us.
Kind regards,
Royal London Ireland
Declan Kidd always comes across so…
Declan Kidd always comes across so professional & helpful. He is extremely efficient & a pleasure to deal with at any time. Thank you.
1 ottobre 2026
Non scritta su invito
Risposta di Royal London Ireland
Hi Ashling,
We're delighted to hear that our colleague was professional, helpful, and efficient. We truly appreciate your kind words and positive feedback.
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
Hi Carolyn,
We are so pleased to hear you had a positive experience with our customer service. Your kind words are appreciated.
Kind regards,
Royal London Ireland
The service was really Good
The service was really Good. Easy to reach them and i was able to get the information quickly from them.
1 ottobre 2026
Non scritta su invito
Risposta di Royal London Ireland
Hi Azharuddin,
We're so pleased to hear you found our service good and that you were able to reach us easily. Thank you for letting us know you received information quickly.
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
Hi Christoph,
We are so pleased to hear you had such a positive experience with our customer service and support. Your kind words are truly appreciated!
Kind regards,
Royal London Ireland
Risposta di Royal London Ireland
Hi Shantha,
Thank you for taking the time to share your positive feedback; we truly appreciate it.
Kind regards,
Royal London Ireland
Friendly staff
Friendly staff, Declan made all tasks easy and completely my enquiry efficiently.
12 settembre 2026
Risposta di Royal London Ireland
Hi Mark,
We're delighted to hear that our staff were friendly and that your enquiry was handled efficiently. We appreciate you sharing your positive experience with us.
Kind regards,
Royal London Ireland
I find your staff so very helpful in…
I find your staff so very helpful in every matter. Also polite and obliging. They sound happy and upbeat.
11 settembre 2026
Risposta di Royal London Ireland
Hi Angela,
We are so pleased to hear that you found our staff helpful, polite, and obliging. It's wonderful to know they sounded happy and upbeat, and we appreciate your kind words.
Kind regards,
Royal London Ireland
Friendly knowledgeable service agent
11 settembre 2026
Risposta di Royal London Ireland
Hi Lindsey,
We're so happy you found our service agent friendly and knowledgeable. Thank you for your positive feedback; we appreciate it greatly!
Kind regards,
Royal London Ireland
Very polite and was a great help to me…
Very polite and was a great help to me ,wat a nice guy he was
10 settembre 2026
Risposta di Royal London Ireland
Hi Helen,
We are so glad to hear that our team member was polite and a great help to you. Thank you for your kind words.
Kind regards,
Royal London Ireland
Very professional and friendly staff…
Very professional and friendly staff member, with clear instructions which was very much appreciated
8 settembre 2026
Risposta di Royal London Ireland
Hi John,
We're so pleased to hear that our team provided such professional and friendly service, along with clear and helpful instructions. Thank you for sharing your positive experience!
Kind regards,
Royal London Ireland
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