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Valutata 1 stelle su 5

This company are a dishonest company, who say that a product only takes 10 minutes to install, when it actually needs an auto electrician, also have been waiting more than 4 weeks, for a return of th... Leggi di più

Valutata 1 stelle su 5

I purchased this "unbreakable hose" 9 months ago and have been very careful with it. It has sprung two leaks and no one answers the email I sent. To claim something is unbreakable is quite the cla... Leggi di più

Valutata 1 stelle su 5

I paid $149 for 3 on 1 mower, exactly 1 month ago. It took 3 times longer then they promised even that after many follow ups. Mower isn't what they promised it isn't working at all. They said... Leggi di più

Valutata 1 stelle su 5

We bought this hose which is clearly advertised as “UNBREAKABLE” for our elderly mother and within 5 months it had split in 3 places. Dealing with them is difficult and they refused a refund or repl... Leggi di più

Dettagli dell'azienda

  1. Vivaio e articoli per il giardino

Scritti dall'azienda

We are dedicated to offer premium patio furniture at affordable prices for all types of outdoor living. This is the new website for the former www.royal-garden.co.uk website.


Informazioni di contatto

1,2

Pessimo

TrustScore 1 su 5

205 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Tutte le recensioni

(205)

31 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Thank you for prompt delivery.Good service all round web site easy to use.
Looking good only wish the weather was better so we could sit outside.We already have a 4 seater Savoy set so we were very pleased to be able to match this set with our existing set.

17 maggio 2021
Valutata 4 stelle su 5

I am very happy with my chair cushions

I am very happy with my chair cushions, they fit perfectly and were well packaged.
The only improvement I would suggest to the delivery process is an indication of lead times on the final receipt. Apparently it is on the website, but I missed it, so a reminder on the receipt would give some clarity

11 maggio 2021
Valutata 5 stelle su 5

Great product

Great product, good service, delivery on time and delivery gentleman friendly & covered all Covid instruction.
Have had Royal Garden Furniture for a few years and original seat covers have lasted very well. These new ones are smashing! Look forward for some sunshine
King regards Jacqueline McGeever

6 maggio 2021
Valutata 5 stelle su 5

Better than expected

Apart from having initial difficulties processing card payment through PayPal, I was very pleased with the quality of the chair cushions I purchased and feel they are good value for money. The person I spoke to on the phone, re payment difficulties was very pleasant and helpful. I would definitely use this company again.

1 maggio 2021
Valutata 5 stelle su 5

We already have owned Royal Garden…

We already have owned Royal Garden furniture for over 17 years and needed to replace 2 of the chairs so bought the stack of 4 chairs in same design. Ordering was simple and delivery was efficient and friendly. We are thrilled with the continued quality - not always a given in a product first purchased a long time ago!

20 aprile 2021
Valutata 1 stelle su 5

The order was placed nearly two weeks…

The order was placed nearly two weeks ago and I have not been updated as to when my items are going to be delivered. Pretty poor customer service hence my mark.

17 aprile 2021
Logo di Better Garden

Risposta di Better Garden

Hi Mr Callister,
You have now recived your order so I hope everything is sorted for you. We apologise for your delayed delivery and understand your frustration that this ran over by a few days. We are a very small team so sometimes orders can run over.
We hope you fully enjoy your garden and furniture.
Regards Royal Garden.

Valutata 5 stelle su 5

Really good service

Really good service, delivered when expected and fully informed by the courier when to expect the delivery. We have bought Royal Garden before and really love the quality and style of the products. Highly recomended

14 aprile 2021
Valutata 5 stelle su 5

Very nice takeaway

First time I've ordered from here but it won't be the last, my delivery was within 15 min and the food was fantastic, the house special fried rice was cooked to perfection as was the king prawn chicken curry, chicken felt like it just melted in my mouth will become a regular with new royal garden that for sure

1 aprile 2021
Non scritta su invito
Valutata 3 stelle su 5

Lack of communication.

Lack of communication from order online. After three messages left on answer machine and email finally got to speak to someone. Since then all been good. Would have been 5 stars but for the above.

28 marzo 2021

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