This company are a dishonest company, who say that a product only takes 10 minutes to install, when it actually needs an auto electrician, also have been waiting more than 4 weeks, for a return of th... Leggi di più
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I purchased this "unbreakable hose" 9 months ago and have been very careful with it. It has sprung two leaks and no one answers the email I sent. To claim something is unbreakable is quite the cla... Leggi di più
I paid $149 for 3 on 1 mower, exactly 1 month ago. It took 3 times longer then they promised even that after many follow ups. Mower isn't what they promised it isn't working at all. They said... Leggi di più
We bought this hose which is clearly advertised as “UNBREAKABLE” for our elderly mother and within 5 months it had split in 3 places. Dealing with them is difficult and they refused a refund or repl... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We are dedicated to offer premium patio furniture at affordable prices for all types of outdoor living. This is the new website for the former www.royal-garden.co.uk website.
Informazioni di contatto
MWH GmbH Member of Yotrio Group Office 4, Cumberland House 35 Park Row, NG1 6EE, Nottingham, Regno Unito
- 01158 717648
- orders.uk@mwhgmbh.de
- royal-garden.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Good quality item
Good quality item, arrived sooner than expected, good customer service when I rang with a query.
We bought 6 new chairs and seat…
We bought 6 new chairs and seat cushions to replace the ones we bought 20 years ago. The table is still in marvellous condition considering it's been left to our elements in these later years. I don't think the cushions are quite as smart as our previous ones but they do look wipeable. Looking forward to another 20 years.
Service/delivery excellent
Service/delivery excellent. Product great. The only slight negative is the quality of the cushions. We have another identical set bought 10+ years ago, which incidentally is still as good as new, but the cushions on the new set have definitely been down graded. Not nearly so good - cost cutting at work here! In my opinion, it would be better to charge a bit more and have the better quality. Otherwise, perfect, especially the driver who delivered it ... service with a smile, despite having been on the road since the early hours of the morning. I hope he is well remunerated!
We had purchased your garden furniture…
We had purchased your garden furniture via Robert Dyas but were having trouble finding cushions. I then looked on line and found you. So ordered them from you direct and are very pleased with them. Thank you.
Good customer service.
I ordered six cushions - two of which were slightly soiled, and may have been returned at some stage or ex-display. I raised this with the company, and they immediately offered a full refund for the two cushions, which I accepted. They also despatched the order in good time. Overall, I am very pleased with the cushions, and with the service I received.
Great service all round!
Great service before my delivery and a great product when it arrived. Was adding to another table set I’d bought over 10 years ago. That one is still going strong so I hope the new one is as good!
Good quality seat covers
Good quality seat covers, exactly fitted our existing furniture. Colour was also a great addition to our kitchen design.
Buying furniture
We bought some furniture some years ago they have been out in all weathers never rusted etc so when we needed more we looked at the emblem and ordered more so comfy never had chairs like them would av liked to test the other products liked another but was double the price
When we ordered our gazebo
When we ordered our gazebo, we was told it wasn’t in stock until a certain date. Well it arrived in stock a week or more earlier than expected and we had it delivered before the date it was meant to be in stock.
The communication and service we have had is well above the rest.
The quality of the gazebo is excellent, well made and very sturdy. I will shop here again when looking for some more stuff for the garden.
Excellent service and great quality…
Excellent service and great quality products, we are now the proud owners of Two Sets of Royal Garden Savoy furniture. Absolutely Love it.
Garden furniture
Very pleased with garden furniture I purchased from you. Arrived on day and time as stated and by a very nice gentleman, couldn’t have been more helpful. Paid more than I had planned but everything looks well made and dependable.
Asked to rate them even though my…
Asked to rate them even though my chairs have still not been delivered and they are unable to tell me when. Seriously?

Risposta di Better Garden
only marked as such because you are…
only marked as such because you are asking me how you did but I have yet to received the goods. The service up to this point has been acceptable .

Risposta di Better Garden
Great service
Great service and delivered promptly as arranged. Would definitely recommend.
I was not notified of when delivery was…
I was not notified of when delivery was going to be due as I was promised.
Fortunately I was home when the item was delivered, but equally I could have been away on holiday which would have caused complications regarding the delivery
The product's good, but I was lead to believe it was going to be a Royal Garden Set to match one I already have but it although it looks similar it appears to be manufactured with a different brand
Very good delivery service
Very good delivery service - personal calls rather than remote emails.
Great service thank you
Entry time is unclear
Simple enough website to manoeuvre but entry time is unclear - is this to the grounds or specifically for the house? Bear in mind they tell you AFTERWORDS that you need to arrive 30 minutes before the chosen time to get from car park to house
Quick and very efficient regards…
Quick and very efficient regards delivery and good quality cushions.
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