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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Roomplaza is the go to rental company when you are looking for a trustworthy and professional company with client oriented personalised services! The team is always willing and ready to advise you or... Leggi di più

Valutata 5 stelle su 5

Very satisfied with the good service from Roomplaza. The apartment is not super luxurious but the price-quality ratio is good. After registering everything went very smooth. I don't understand how peo... Leggi di più

Valutata 1 stelle su 5

Extremely dirty apartments, even though you pay a cleaning fee. Many fees that are not mentioned in the beginning (mandatory starter package) and the apartments are old and not well equipped. Overal... Leggi di più

Valutata 1 stelle su 5

One star because none is not possible. A scam site which illudes you with houses already booked to make you their 35€ subscription, giving you a reply after weeks (not in a few days as they say). My s... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Condominio

Scritti dall'azienda

Book your room or apartment online with RoomPlaza. Our smart housing platform offers high-quality furnished spaces for both expats & students. Personally endorsed by our very own RoomPlaza team, look out for our "certified" stamp given to rooms & apartments that exceed our standard requirements. Group rents? We've got those covered too. With RoomPlaza you can apply as an existing group or we'll help you form a new one.


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

53 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great company to find a room

Thank you very much for your great service. The rooms are very clean and I think the rental prices are more than reasonable. Highly recommended for people like me who study in the Rotterdam area.

14 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Horrible, horrible experience.

There were so many things wrong with their service. Here are few of them

1. The rental contract they gave us was faulty and I was not able to register with the municipality due to it. Despite attempts to get them to fix the contract they didn't do it until 6 months later.

2. Still haven't got the deposit back 12 months after ending the contract.

3. The house where the apartment is in was under construction, which they claim they didn't know about. The apartment was on the top floor (3rd floor) but when I moved in there was construction underway where there was being added another floor above us. Due to this there was constant and loud drilling and construction noise from 8am to 6pm every single day, measured at 80-90dB. This was during Covid when everyone was studying/working remotely from home which made working from home unbearable.

4. Due to the construction above there were MAJOR water leaks in the apartment from the ceiling. Black mold had formed in the apartment due to leaks and water was streaming out of lightbulbs/electrical systems.

6. Despite all of this I was not able to terminate the rental contract and despite many calls and emails to RoomPlaza they didn't help us at all.

7. This company circumvents Dutch rental laws by renting out fully furnished rooms, with cleaning services to expats and international students. These type of contracts do not fall under general Dutch rental protections, so I was not able to terminate my contract with them

16 agosto 2022
Non scritta su invito
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Risposta di RoomPlaza

Dear Hrafn Ö,

Thank you for your feedback.

We are very sorry to hear that your experience was not as you expected. As we communicated through various emails, we are indeed not aware of the construction above you and are very sorry to hear that there was a lot of disturbance and effects. We, and the landlord, always did our best in helping you out and/ or resolving the issues that were in our power. In case you want to discuss anything further, kindly email us.

We wish you the best of luck in the future!

Kind regards,
The RoomPlaza Team

Valutata 5 stelle su 5

Top service

Top service! Roomplaza helped me get an amazing room. They were very kind and reponded quickly to all of my questions. Would recommend to everyone!

5 maggio 2022
Non scritta su invito
Logo di RoomPlaza

Risposta di RoomPlaza

Dear Kaatje,

Thank you so much for your review. Wonderful that we could help you!

Maybe until next time,

Warm regards,
RoomPlaza

Valutata 5 stelle su 5

Great experience

Great experience! Nice and kind staff. They are very helpful!

5 maggio 2022
Non scritta su invito
Logo di RoomPlaza

Risposta di RoomPlaza

Dear Guusje,

Thank you for this amazing review!

Warm regards,

RoomPlaza

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