Rocket Close Recensioni 7.521

You guys are pros

Im not gonna say that it was Rockets fault but the situation was drug out a little but at the end of the day we made it happen for each other

Very gracious Notary. I feel confident with Rocket.

The closing process was easy enough; perfect for the online world. Loved having Rocket handle all the details. Maybe a little more informative and substantive updates as the process goes along. All in all it was a positive experience. Maurita Somerville of Rocketclose was fantastic and always responded quickly.

The application was easy and the Staff were very helpful. I was having a bad time with my technology at closing and Tiffany and Darnella went out of their way to get me closed. Great Service!

Cory explained the process very clearly and was with us with us every step of the way!
Excellent communication and personable, put us at ease with his prompt responses to our questions. We highly recommend Cory!

Patience, courtesy and expediency

Timeliness of document approval is ridiculous. I just don't understand with technology of today what is taking so long. I have financed 3 times with Rocket and probably will not recommend them in the future or use them ever again after this horrible experience. I feel like I am not important enough to get this done as I have talked to several people and gotten nowhere. This is unacceptable for a company of this size.
Robin Page

The communication was great until the terms of my loan changed. Then no one contacted me until after I signed papers.
The final paperwork was messed up, causing us to have to reschedule the closing 3 times in one day. We wasted an entire day trying to accomplish what should have been done by 9:30. I'm actually irritated that someone is making a commission off this mid-grade service provided.

Mark was great , he went over all of our options and kept us updated daily . What a nice person, Rocket is lucky to have a great team member in Mark Zalewski. The whole team and process was amazing. Thank you for making it easy and stress free . And of course … Rocket fast !!!!

It was great to do the papperwork online, but am still waiting on final numbers.

From start to finish everything went off without a hitch. Moe Harb was absolutely wonderful and our closer was also excellent. They made to entire process painless!!!

Very easy clo! Very professional

The fact that everything was done electronically, including the closing, which actually took about 15 minutes. The Rocket online website and the app were great tools for following the process and uploading documents. Being able to pre-sign documents electronically was key, and being able to complete the closing from home virtually was priceless.

Every step was told to us ahead of time so we always knew what to expect. The whole process was done in a quick time frame.

Everyone was very helpful, professional and easy process for buyers and sellers. Thank you very much!

Great overall experience. From contact until closing.

Everyone was super nice, it was a fairly smooth transaction. My only complaint would be when you go to ask a question to 1 person they would direct you to another person to get the answer. So I think it would be helpful if you had 1 person that stuck with you through the whole process, that could answer any questions or that would be willing to find out the answer. It just made it a little confusing having 4 different people who all work in different parts that can only answer questions pertaining to their department. Other than that buying a house through Rocket mortgage was a great experience and I will definitely use them for my future loans.

Everything was top notch until we got to the closing. The app on my laptop would not allow the camera. I used two browsers (edge and chrome), with the correct settings, and still didn’t work. Ended up having to use my cell phone.
Nice to have a remote closing though.

Other than that, all people involved were amazing.

I've been with Rocket Mortgage for over a decade and absolutely love the service. The website is great and every time I've financed or refinanced it's been a breeze.