Ryan Craven who was totally professional & extremely patient with us, answered all of our questions. Made sure repeatedly to let us know he was there to assist in any way! Excellent representation fo... Leggi di più
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Rocket Mortgage contacted us at just the right moment, right when we needed it. And from there it was all UPHILL! They always kept the lines of communication open. They were constantly both profession... Leggi di più
My agent Ms. Marissa Plumb was very instrumental in my decision to go with Rocket. She was very informative and knowledgeable and had the patience to deal with my computer literacy. A Big Thank You to... Leggi di più
I was have issues with my laptop and getting frustrated and had to switch to my phone. I had Angela Spiegel and she was so calm, helpful, knowledgeable and most importantly helpful! She deserves kudo... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
With a nationwide network of partners and locations, we deliver the title and closing solutions you need—when and where you need them. Our responsive team, paired with best-in-class technology, makes every transaction smoother.
Informazioni di contatto
Stati Uniti
- rocketclose.com
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The process was very easy with great…
The process was very easy with great phone assistance from the Rocket representatives. Everyone was friendly
The closing experience was great
The closing experience was great. Approximately a 10-minute closing was unbelievable. I followed and completed all the directives on the closing page and when the notary arrived on time, all I had to do is press a few buttons and it was done.
Easy to navigate and a painless…
Easy to navigate and a painless process. Always kept us informed.
For the most part the closing went…
For the most part the closing went pretty good. I had questioned the cash back out of closing and was told it would be put towards lowering the principal. It did not happen and the money was directly deposited in my account.
Every day someone was communicating…
Every day someone was communicating with me and I like that. From start to finish everyone was great.
Fast, simple and stress-free closing
Our mortgage closing with rocket was incredibly easy and stress-free. The entire process was convenient, fast, and straightforward from start to finish. Communication was clear, everything was handled smoothly, and I never felt overwhelmed. If you’re looking for a quick and efficient, closing experience, I highly recommend rocket mortgage!
Amazing experience
Everything was great from start to finish with Rocket. Cole, Josh, Cynthia, and Allie were all wonderful to work with. Tom (the notary) was also great—very organized, kind, knowledgeable, and quick. We appreciate everyone involved in making our dream of homeownership a reality!!
Need single point of contact.
I liked the service that was offered. My biggest complaint was lack of cohesion across the team. I interacted separately with up to 6 different team members including rocket mortgage. There was never a single POC in charge of driving everyone to success. The service would benefit greatly from a SPOC coordinator driving the internal rocket silos independently and providing the customer with a single unified representative.
Terrible experience…My wife was in Michigan and I was in…
My wife was in Michigan and I was in Pennsylvania and we both kept getting kicked out of the online closing. We would each get back in and be able to see and hear the others, but not be seen or heard. This went on and on for an hour and a half when everyone gave up
Fast and Quick
The whole process was so easy and quick. I love being able to close at home also.
They made the process of closing on our…
They made the process of closing on our dream home simple and fast. They were friendly and helpful and explained every question thoroughly when we had them. Thank you.
Quick and Thorough
The process of on line closing took all of 10 minutes. The agent was friendly and professional. He guided me thru the whole process and pre-signing documents expedited the whole experience. Thank you Rocket Mortgage for making it easy.
Wendy was terrific
Wendy was very polite, she explains everything, and knows what she's doing. And nowadays that's hard to find. I give her an A+. The closing was fast, and easy
Excellent Closing Process
Closing went very well. Being allowed to pre-sign some items made the actual closing easier and quicker. The notary was very nice and professional.
Kind, easy to work with
Everyone was so kind and easy to work with. Everything was explained in a way we could understand.
The whole process was professional and…
The whole process was professional and thank you
We were guided with expertise and…
We were guided with expertise and everything moved forward quickly and smoothly.
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