Ordered Jasper The Cat doorstops via Amazon. There was a problem with the initial delivery (not their fault)but once I notified them by email they resolved the issue really quickly and re delivered th... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Ordered Jasper The Cat doorstops via Amazon. There was a problem with the initial delivery (not their fault)but once I notified them by email they resolved the issue really quickly and re delivered th... Leggi di più
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Had mirrors delivered and some had adhesive included and some were missing. Got in contact and the team sorted me out within the hour. In future ill be buying directly and not via a third party. Brill... Leggi di più
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I’ve ordered from Rinkit twice now and both times I’ve been really pleased. The products arrived well packaged, delivery was fast, and the customer service was exceptional. Everything was smooth from... Leggi di più
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Fantastic company to deal with. Plenty of product choice and arrived the next day. One of the glasses in a case of 6 was damaged but I messaged at 8 PM on a Friday PM to make them aware and I got a re... Leggi di più
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Affordable Kitchen, Home and Garden products only on Rinkit.com. Branded home decorations, crockery, furniture, glassware and more.
Rinkit Ltd, Unit 8 Chalker Way, OX16 4XD, Banbury, Regno Unito
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Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Been using them for years. Always happy with the products and excellent customer service.

Risposta di Rinkit
Ordered 2 × 6 set of cups delivery was prompt however 2 cups were broken , contacted customer services with issue and received email within an hour offering replacements at no charge these were received within 3 working days

Risposta di Rinkit
I ordered 6 slate mats at a fantastic price. There was an issue with the delivery - not their fault- and the items were returned without me actually receiving them. Rinkit emailed me offering a replacement or a refund. I explained the situation and within 2 days I received the replacement at no further cost for postage. Emails replied to within hours, even outwith working hours. Great service and product
A highly commended company.

Risposta di Rinkit
Beautiful glasses, super speedy delivery. My go to for cocktail glasses. Excellent customer service too.

Risposta di Rinkit
Fantastic customer support. They replied to my emails within minutes even though I sent the email detailing my issue well after 6pm.
Cannot fault this company in the slightest!

Risposta di Rinkit
We ordered a square dressing table mirror. when it arrived, although packaged really well, boxed, bubble wrapped, there was a crack in the glass , looked like a stress crack, from where the pivot point was added.
I printed out a returns note and saw that they said to call or email them before returning.
I spoke to a lovely person who asked a few questions and said they would send out a replacement ASAP.
They did not require me to box up and send back, i took a few photos and sent them via email.
The next day the mirror turned up and was perfect.
Their customer service was spot on, the person who took my call was friendly and helpful.
Rinkit will be my 1st stop from now on when i am looking for things for home or garden.
Great company to deal with. 😁

Risposta di Rinkit
Excellent quality products, really affordable, fast delivery and great customer service what more could you ask for! I highly recommend

Risposta di Rinkit
Had a problem with delivery which was not Rinkits fault.
They fixed the problem and sent out replacement items within 3 hours of my email.
I think that this is exceptional service.

Risposta di Rinkit
Superspeed delivery, quality storage glasses. Arrived next day. Excellent customer service. Refunded promptly following an error I made when ordering.
Thanks Rinkit
Will definitely be shopping at your site soon. Dee

Risposta di Rinkit
I have ordered a few times from rinkit and I think they are very good,They don't charge a fortune for delivery but quite often dispatch the same day with very quick delivery,Everything has been well packed and I will definitely be ordering again

Risposta di Rinkit
When i orignally wrote this review it was 5 stars and A+ customer service, but since then, I have to downgrade to 3 stars and give a D for customer service.
I originally purchased the trio of Nicola Plant Pots on Amazon, but on arrival one of the pots was not in its own box and so arrived smashed. As the Amazon automated system did not work, I contacted Rinkit directly. In no time at all the problem was addressed and a new pot was on its way. Great.
Unfortunately a few days later when I unpacked the rest of the original order, I found another pot was broken, even though it was in its own well secured box. This time when I contacted Rinkit (using the same email thread as my prevous experience with them), I received a cut and paste reply, which was that I had to go through Amazon. Although I explained the Amazon problem and uploaded screenshots to prove my point, no reply was forthcoming. I have now given up as I have lost the will to live.
So out of three pots, two arrived broken and one was replaced with no hassle. It would seem that if Marija answers your email, the response is great, but if Dragan answers your email, it is a cut and paste reply with an I dont care attitude.
It is a shame as the pots are great (I had ordered three of them the year before and was very happy hence the repeat order). Although I mentioned this and included photos, there was no reply.
I had never heard of the company . This is now my second order . Quality is great . I had a problem with delivery not Rinkit . Their customer service is amazing they fixed the problem even though it was the couriers fault . You won’t be dissapointed

Risposta di Rinkit
Recently, I bought some Duralex glasses at Rinkit's website. The order was on the way on the same day, with delivery of the parcel within four days, this whilst living in a remote area.
On delivery, an item was broken. I contacted customer services, and within an hour a replacement item was on the way.
Overall rating: price, customer services, delivery, quality of products, good to excellent. I would say: cannot be better...

Risposta di Rinkit
Great customer service, well priced goods and prompt delivery - 10/10 would recommend

Risposta di Rinkit
I had an issue with an item return but Ana was excellent, incredibly informative and helpful. Grateful for her support. 10/10!

Risposta di Rinkit
Purchased some slate tiles for my new table. Very fast delivery. One of the tiles was broken so e-mailed and a new one was offered the same day. Excellent customer service.

Risposta di Rinkit
Very good site. great products at very reasonable prices.Had a problem with a delivery, but got sorted out. thanks Ana.

Risposta di Rinkit
Gorgeous coir mat... Natural with a star. Fast delivery. Quality great. Would def order from this company again.

Risposta di Rinkit
Rinkit spotted my delivery had disappeared with DHL - contacted me and offered to redeliver - within a couple of days Evri (I know some people don’t rate them ) had them delivered and the packaging and quality of the frames is very good. Very happy with the frames and service!

Risposta di Rinkit
I received the wrong item, I emailed them with the issue. Shortly afterwards I received a very apologetic email. They resolved the issue without hesitation. I could keep the wrong items for free and correct items were posted on that day. I was very impressed at how smoothly and quickly the process was sorted out

Risposta di Rinkit
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