It's great to speak with English speaking people who l could understand perfectly. Sometimes you are passed to a call centre some of whom you just can't understand. No offence.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Just price needs reduction a bit, easy quote and clear details however price could be lower to help customers in this current economy situation
Easy to use website and very helpful person on the phone with no waiting time and no silly music. Price compares favourably with our last company which was just online with only robots to talk to.... Leggi di più
L'azienda ha risposto
I had a call from rightsure re my car insurance renewal. I would likely have forgotten unless I was reminded. I was pleasantly surprised to hear my car insurance this year had been reduced. I couldn... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su RightSure
Scritti dall'azienda
Let us find the best insurance quotes from a wide range of leading insurers.
We are a friendly team based in Surrey and will help you find the best car, van or home insurance deals.
Our UK based customer service team is on hand to help you through each step of your insurance process. From Aviva to Zurich, we work with some of the UK’s most trusted insurers to get you quality insurance at a price you'll love.
Car Insurance
Our Insurance Specialists will help you save and compare quotes from the UK’s leading insurers.
Get a quoteVan Insurance
Looking for a great deal on your Van Insurance? Whether for personal or commercial use, we’ll help you save with insurers you can count on.
Get a quoteHome Insurance
We protect your happy place. Our Home and Contents Insurance Experts are on hand to compare house insurance from some of the UK’s most trusted insurers.
Get a quoteContact Us
Need some help? Get in touch. Our amazing teams are all based in the UK and ready to help.
Contact UsRightSure Insurance
Scritti dall'azienda
- We protect the things you love!
- At RightSure, we know your time is precious and is better spent doing anything else than searching for insurance. Unlike some of our competitors, RightSure is not owned by an insurance company, enabling us to offer you greater choice and better value.
Informazioni di contatto
Trident Court, Oakcroft Road, Chessington, Surrey, KT9 1BD, Tolworth, Regno Unito
- 020 8545 7764
- post@rightsure.co.uk
- rightsure.co.uk
4,6
Eccellente
10K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di RightSure
Hello,
Thank you so much for the 5-star review. We really appreciate it.
Kind regards,
Mike
RightSure
Easy to use and good price
26 settembre 2026
Risposta di RightSure
Hello,
Thank you so much for the five-star review. We really appreciate it.
Kind regards,
Mike
RightSure
Nice and easy to get competitve…quotes
Nice and easy to get competitve quotes.found the correct vehicle in no time at all. All tje others seem to struggle
29 settembre 2026
Risposta di RightSure
Hello,
Thanks so much for purchasing insurance through RightSure. We also really appreciate the 4-stars on Trustpilot.
If there is anything we can do to make it a 5-star review, please let us know.
Kind regards,
Mike
RightSure
Risposta di RightSure
Hello,
Thanks so much for choosing to renew your insurance with RightSure. We will continue to strive to earn your trust for another year.
Kind regards,
Mike
RightSure
The man I spoke to was easy to…
The man I spoke to was easy to understand and the whole process is simple
29 settembre 2026
Risposta di RightSure
Hi,
Thanks for the 5-stars on Trustpilot. We really appreciate you taking the time to leave feedback.
We will be sure to find out who you dealt with and pass on your kind words.
All the best,
Mike
RightSure
Risposta di RightSure
Hello,
Thanks so much for the fantastic 4-star review. We really appreciate it.
If there is anything we can do to make it a 5-star review, then please let us know.
Kind regards,
Mike
RightSure
No waiting on the telephone
No waiting on the telephone. Insurance efficiently dealt with
29 settembre 2026
Risposta di RightSure
Hi,
Thanks so much for the 5-stars. We really appreciate it.
Kind regards,
Mike
RightSure
Great company dealt with my issue in a…
Great company dealt with my issue in a professional manner and great to talk with a real person
28 settembre 2026
Risposta di RightSure
Hello,
Thank you so much for the 5-star review. We really appreciate it.
Glad our team were able to assist with your query. We will be sure to find out who it was you spoke with and pass on your great feedback.
Kind regards,
Mike
RightSure
Easy to follow
23 settembre 2026
Risposta di RightSure
Hello,
Thank you for your 5-star Trustpilot review! We're dedicated to making your experience with us exceptional.
Kind regards,
Mike
RightSure
Increased price of premium
Increased price of premium, difficult to cancel and hidden fees. Not great website, need to call to discuss details, recurrent emails.
23 settembre 2026
Risposta di RightSure
Hello,
Thank you for taking the time to leave feedback.
Having reviewed your journey, we can confirm that your premium increased as a result of the number of years No Claims Bonus (NCB) being provided incorrectly. When the policy was purchased via MoneySupermarket you confirmed that you had 9 years NCB. As part of our validation checks, we ask customers to provide proof of NCB, which you did, and you confirmed that you only had 8 years NCB. With the change in information, your policy needed updating and as a result caused an increase in premium.
The correct information must be provided to any insurance company. Had your policy been allowed to continue unaltered, you could have faced serious problems in the event of needing to make a claim. We feel it is better for you if we check your information at the start of your policy so that if you need to make a claim, it can be handled swiftly and without delay.
Due to the increase, you decided to cancel the policy. When you bought your policy, you agreed to our Terms of Business and confirmed this by ticking a box. The terms state there is a cancellation fee of £25 if you cancel within 14 days, or £55 if you cancel after 14 days. All fees are non-refundable. These fees are clearly shown before purchase. We require all customers to review and agree to them, along with our Terms and Conditions, before entering payment details.
Cancellation charges are in place to cover some of the costs we incur in setting up policies that are cancelled through no fault of our own. We keep this as low as possible and only apply it to cover genuine costs. Regarding the cancellation of policies, for your protection, we ask for written confirmation via your recorded email address. Once received, the policy is cancelled promptly.
If there is anything else we can help you with then please don't hesitate to contact us further.
Kind regards,
Mike
RightSure
quick simple and reasonable cost
27 settembre 2026
Risposta di RightSure
Hi,
We are honoured by your 5-star Trustpilot review. Your feedback encourages us to maintain our high standards.
Kind regards,
Mike
RightSure
No bait and switch... Very impressed
I have had some experiences in the past with insurance companies, but this insurance company made life so easy for me. I paid my deposit with my 10 months Instalments, no upselling was involved. The company I've given 5 stars very accommodating, simple to complete
26 settembre 2026
Risposta di RightSure
Hello,
Your 5-star Trustpilot review puts a smile on our faces! Thank you for choosing us and sharing your positive experience.
Kind regards,
Mike
RightSure
The customer service staff and renewal…
The customer service staff and renewal staff are really helpful and pleasant
21 settembre 2026
Risposta di RightSure
Hello,
Your 5-star Trustpilot review is a testament to our team's hard work and dedication. We appreciate your feedback and will find out who you spoke with and pass on the kind words.
Kind regards,
Mike
RightSure
Risposta di RightSure
Hi,
Thank you for your outstanding 5-star review on Trustpilot! We look forward to continuing to meet and exceed your expectations.
Kind regards,
Mike
RightSure
Great………thanks
22 settembre 2026
Risposta di RightSure
Hello,
Your 5-star Trustpilot review is like a virtual high-five! Thank you for your kind words and for choosing us.
Kind regards,
Mike
RightSure
Risposta di RightSure
Hello,
Thanks for taking the time to leave feedback.
We're pleased you got insurance sorted so easily. It looks like your 1-star rating might have been selected by mistake instead of a higher rating. If you have a moment, updating your rating to match your great review would mean a lot.
If there is anything else we can help you with, then please let us know.
Kind regards,
Mike
RightSure
Risposta di RightSure
Hi,
Thank you for your glowing 5-star review on Trustpilot. We're dedicated to consistently providing you with the best service.
Kind regards,
Mike
RightSure
Risposta di RightSure
Hello,
Your 5-star review on Trustpilot is music to our ears! We appreciate your trust and will work hard to maintain it.
Kind regards,
Mike
RightSure
Had accident last year claim was…
Had accident last year claim was processed quickly very impressed
25 settembre 2026
Risposta di RightSure
Hello,
We can't thank you enough for your 5-star review on Trustpilot. Your feedback encourages us to keep striving for excellence.
Kind regards,
Mike
RightSure
Policy renewal.…
The agent was quick to locate policy details.
Well spoken English clearly understandable.
No pressure selling of additional products.
25 settembre 2026
Risposta di RightSure
Hi,
A 5-star review from you on Trustpilot means the world to us. We will be sure to find out who you spoke with and pass on your kind words.
Kind regards,
Mike
RightSure
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